Kenmore Army & Navy Store

That old white racist bastard. He questioned my every move. I came to buy some pants And try them on. The other young men in the store are very nice. Hes the only person that I really cant sand.

Kenmore Army & Navy is reportedly the only store in Boston where you can purchase pepper spray (you can now buy it without a firearms license). So, off I went. The pepper spray is kept behind the counter, and the staff were nice enough. They have varying sizes, strengths, colors and designs (in terms of the use of product). Prices range from $ 10-​$ 20. You need to show a photo ID and they copy your name, DOB and license number, and you’re on your way.

so it was my first time inside the store i was just window shopping looking around i had one question the gentleman was so friendly i ended up getting a winter coat witch is supper warm thanks man keep up the good work top notch customer service

They have everything you would want and more in an army navy store, I seems small, but you go downstairs and there’s a whole floor, larger than the upstairs. The guys who work there are helpful and kind, and all around good experience for me. They even have scrubs

Great items!!! Reasonable prices. And a great location. Staff is a bunch of dudes who were nice.

Has everything you would need!
and one of the only places that sells pepper spray

I wanted to back up a review from 6 months ago — I chatted with the storepeople and this is indeed the only store in Boston that sells pepper spray /​mace. Now (since November 2014), you can get it without a license over the age of 18. You still cannot ship it from online. The selection here is good and the prices are reasonable — I got one for about $ 12 that has a mixture of pepper spray, mace, and tear gas, and also marks the target for the police.
As for the rest of the shop, it is mostly a randomish hodge podge of a lot of clothes. Not much other interesting military memorabilia.

Last month we stopped in at this Army & Navy store to look for some boots. This was our first time shopping at this store so we weren’t quite sure what to expect, but we were pleasantly surprised with all of the merchandise as well as the fact that it was two floors.
The items here were great and overall the prices were reasonable. I purchased a pair of black boots which were a bit more expensive than buying the same lair online, but it was convenient to get them right away.
The biggest critique I have about this store is that the whole time we shopped here we felt uncomfortable due to staff surveillance. We were followed throughout the store and on a few occasions we felt cornered. I totally understand wanting to make sure that your products don’t get taken, but give your customers a little breathing room!
That being said, not a bad shop and we will definitely stop in again in the future.

Place is alright. Great selection. Most of the staff is friendly and helpful. One staffer that I have encountered is a bigot. An older guy. If they did not have other staffers that are excellent and if they were not the only store in the Greater Boston area to have anything resembling functional cold weather clothing I would not come here.

GET YOUR BOOTS HERE.
Kenmore Army Navy’s boot guy knows boots. I walked in and told him what I wanted, and he found me multiple options, including a couple in my price range (which was the, erm, kicker). Explained which would need waterproofing, which had the best traction, which would be warmest, etc. And when I ordered a size bigger so I could put in cushy insoles, he told me to try them at home with the insoles, and if they were too big, just bring them back and exchange them for the right size. I can’t imagine a better store for boots. Kenmore Army Navy is boot heaven.

Tried to make return here recently. Brand new jacket, had it for two days, was not given a receipt. Came in to return it (I had removed the price tags, as humans are known to do after purchasing clothing) and was told that there was nothing that could be done. In fact, I was told to «eat» the 88 dollar price of the jacket. When I asked if it could be returned to Levi to get tags put back on it, the manager said «Excuse me? You expect us to jump through hoops for your mistake?» There’s a phrase for that sort of «jumping through hoops» among people who run halfway decent businesses. It’s called «customer service.»
Save yourself the headache of sub-​par merchandise and sub-​par service, and find a different surplus store in the area. Try the Army Barracks on Route 1. Anywhere is better than this place. Honestly, you’d probably find more legitimate military gear at a Macy’s.

Amazing store! Had everything I needed and more! The salesmen were all super nice and easy to talk to. They helped me find everything I needed. If you need any clothing for camping, hiking, or just military, this is the place to go! HIGHLY RECOMMEND

This store is amazing. They have a lot if stuff in a small space but it’s a great place to find treasures. It’s even better for military or public safety buffs.
I have looked for military or combat style shoes for a long time and here it can be found. Staff leave you alone but are friendly and nice when you need something. Parking can be difficult in that area but it’s close to the T.

This store serves as a unique source of both fashion and function. They offer your typical lineup of camouflage serving as an appropriated fashion motif, and an assortment of practical, work related clothing such as a aprons scrubs and the like.
Some of the less common items include coonskin caps and neon camo shirts.
My favorite item in the entire store is the Navy Bridge Coat.

Packed to the brim with police, EMS, and random military, but more often the cheaper military «look», clothing. They don’t stock much else so if you’re looking for something other than clothes go the army barracks on rt. 1 or REI. Large selection here of cold weather gear and a few really nice alpha industries flight jackets.

Nice place to pick up hat, gloves, jackets, boots and much more casual clothing.

This place rocks. Best T shirt selection ever, winter gear, all that! Crazy cool knives! Definitely one of the best stores down town!

If I could place a zero-​stars (or better yet: negative stars), I would without hesitation.
I called Kenmore A&N last week when I realized I was a block away from their downtown store of excelence. I needed a specific pair of boots that are generally special order due to extra-​wide width (EE width). Having heard that Kenmore A&N stocks nearly all sizes of boots and realizing I was in their ‘hood, I hit them up.
Not wanting to have to park my car (read: get a parking ticket) only to find that the store didn’t have what I wanted, I called them. The employee I spoke with was originally friendly (why wouldn’t he be? I mean, obviously I’m a customer, correct?) He went downstairs (by his description) to check on the boots. Sure enough, he located the exact boots I need. This is where Kenmore A&N lost it.
I asked for a price quote, and was told «$ 189». Having previously owned several identical pairs of these boots and shopped online as recently as that morning for the boots, I know that the usual going price is $ 149 to $ 169, both online and in stores. I think for a moment and realize that paying for the convenience and instant gratification of walking out of a store with my new footwear rather than wait for an online order or store special order to arrive might be worth a few bucks. At the end of the day, it’s still tax-​deductible.
I state to the gentleman «Really… That’s $ 30 more than everyone else».
His excellence’s response: «Then go get them from someone else, pal»
Well, sir, I did. I did, and saved $ 48 after shipping.
I was completely floored by his response.
Now, I realize retail isn’t an easy business. Prices are rising, rent is rising, people are spending less. I wasn’t asking for a price adjustment… I wasn’t asking for ANYTHING. I was still considering picking them up just to get them in my hands quicker. That thought went directly out the window long before the «pal» part of is arrogant response was uttered.
I will, rest assured, share this story with as many people as possible. I will do whatever I can to keep anyone from shopping at my «pal’s» shop.
With respect,
Your Pal.

This store is difficult to walk through, but it’s a gold mine for random stuff. Winter gloves, hats, scally caps.
I just bought a messenger type bag here and it was exactly what I wanted. I was over at another store and the women’s bags were just … too … I don’t know. Not me. I have been carrying a camouflage canvas satchel virtually everywhere for six years. So I wanted a step up from there, but nothing busy, or leather, or weird colors. I finally had to give up and hit the men’s section. There was an olive canvas laptop bag which was almost exactly what I was looking for, but I am small, and it was huge. I debiggened the strap all the way and it was still hanging too far down. Alas.
But then I went to Kenmore, and I found exactly what I was looking for in a bag! Olive, canvas, rugged but sensible, and the right size, what’s more. For less than half the sale price of that name brand bag. So yeah. Yay. Always worth a browse if you’re looking for something random. They have a lot of randomnity in there.
Yes, there were two made up words in this review. Deal with it. ;)

Excellent selection, great quality, good brands, and lots of hard-​to-​find things at very reasonable prices. I often shop here for my husband, brothers, and occasionally myself, although the ho-​ish female attire is off-​putting.
While the selection is good, the customer service here is downright awful. IF YOU ARE A WOMAN, BE PREPARED TO BE TREATED AS IF YOU DON’T BELONG THERE AND AREN’T WORTH THEIR TIME.
Most recently, I tried to buy shoelaces for my husband, and was told I «took too long» to pay $ 2.50 because I opened the change side of my purse to get out two quarters. I should have left without buying the shoelaces.
The last time I shopped here, I was buying a pair of scrubs, and the guy at the counter told me «I should be buying them in pink.»
You judge for yourself if you want to be treated that way. The prices are good but you have to put up with a lot of BS, and their return policy is very strict.