Garment Valet

Boston, Estados Unidos

3.4

Fechado agora

20 avaliações

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Telefone
+1 617-442-5326
Site:
www.garmentvalet.com
Endereço:
860A Beacon St, Boston, MA, 02215
entre a Arundel St & a Miner St
Paradas e estações próximas de transporte público:
110 mPark Dr @ Beacon St
190 mPark Dr @ Mountfort St
200 mFenway Station - Outbound
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Estacionamento
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Hoje

Hoje 9:00 – 18:00
Fechado agora
Horário local (Boston) 08:48 segunda-feira, 14 de julho de 2025

Horário de funcionamento

segunda-feira 9:00 – 18:00
terça-feira 9:00 – 18:00
quarta-feira 9:00 – 18:00
quinta-feira 9:00 – 18:00
sexta-feira 9:00 – 18:00
sábado –
domingo 9:00 – 15:00

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20 avaliações para Garment Valet

Não exige registro
Classificação do local: 5
Brookline, MA
Great service, will definitely make it my go-​to! And Adam is the best. Highly recommend.
Classificação do local: 5
Birmingham, United Kingdom
They replaced my scarf when they damaged it and always provide excellent service– slightly pricey but worth it when they deliver right to my door step
Classificação do local: 3
Boston, MA
These peeps deliver to my building and the service is ok but they often overcharge when they clean my shirts. If you’re a lady and you use their service just make sure they don’t confuse «button down shirt» with «blouse»; its about a 5 dollar difference in price.
Classificação do local: 5
Boston, MA
I think this is a fabulous service. I live in the Kensington building and they do pickup/​dropoff with the concierge here– could NOT be easier and more convenient. It’s a bit pricey but the service has been really useful for me.
Classificação do local: 5
Kruununhaka, Helsinki, Finland
I’m thoroughly impressed with the quality of the service and flexibility of the people at garment valet. I tried other services and they were inconsistent and unreliable, also not nearly as customizable wrt option. They’re definitely not the cheapest on dry cleaning but for someone who travels and has a hectic schedule, the convenience is currently well worth paying for. But the real kicker is their customer service. They’re spot on and make it easy. When I thought id use the plan and realized it wasn’t right for me, they immediately refunded me, no arguments. When I (no kidding) locked myself out and they made a side run to let me into my building. Always on point and excellent service — definitely a solid company.
Classificação do local: 4
Middlesex, MA
Overall Great! GV can do better with quality of cleaning the clothes and handling of customer issues and concerns.
Classificação do local: 4
Boston, MA
I’ve been using Garment Valet for the past 2-​years and I think they’re great. The clothes always come back neatly packed or pressed, the next-​day delivery is awesome, and whenever there is an issue, it’s easy to get them to resolve it.
Frankly, I don’t know if they are the cheapest in Boston but a few bucks here and there won’t make a difference… I value the convenience and service. I use them to clean my summer clothes (shorts, polos) as well as business attire (suits, shirts) and I’ve never had a complaint. I even had them clean a baseball cap last week and it came out better than expected.
I haven’t used any other dry cleaners since I discovered Garment Valet and would definitely recommend them to anyone.
Classificação do local: 1
Boston, MA
I have used this cleaners 2 X and will never use them again — the lost 2 of my items (although I received them back) I was a good customer and ‘tried’ them again and once again — lost 2 more items — HIGHLY DISCOURAGE USING THIS SERVICE.
Classificação do local: 1
Boston, MA
Garment Valet has poor service. They overcharged me by classifying all my tops as a «blouse» — including tank tops and basic shirts. For reference, that’s a difference of $ 7.69 versus $ 3.99, and that 193% differential adds up when you have a lot of items. I trusted you, Garment Valet! And now I shall never use you ever again.
Classificação do local: 5
Brooklyn, NY
Garment Valet is a great service. While I lived in Boston I always used the service for my laundry and dry cleaning. Their staff are very friendly and trustworthy, I had no problems trusting them to enter my apartment when I wasn’t home. I love the service so much that when I visit Boston from NY for work I still use their services for whatever hotel I am staying at in Boston.
Classificação do local: 1
Belmont, MA
Untrustworthy company that does not have it together. It is like a bunch of college kids playing at business. Read other reviews of course, but my advise is to look elsewhere.
Classificação do local: 5
Boston, MA
Garment Valet is the best dry cleaner that I’ve ever used. I’m new in Boston but I’ve tried multiple dry cleaners in Manhattan. GV is out of every place I’ve used.
Words can not even describe my happiness with the service. I am beyond satisfied. GV does pickup and delivery. From dresses to shirts to bedding, everything is cleaned perfectly. I probably save 20 hours a month by not carrying, sorting, washing, folding my laundry. If you make a decent paycheck and want to enjoy life you should do it too.
This is my first Unilocal review ever as the service was so great! I would highly recommend it to anyone without hesitation!
Classificação do local: 5
Boston, MA
Time & time again I am in a bind needing overnight laundry service and Garment Valet always comes through with 24 hour service for both wash & fold as well as dry cleaning. They do fantastic repairs as well as have a fantastic customer service team. I have been using for years and this has made my life easier in so many ways.
Classificação do local: 1
Boston, MA
It is unfortunate that a company with such potential and access to the luxury rental buildings in Boston can’t seem to get it together. We have used Garment Valet for a few months now. Most orders have had problems. We are charged different amounts for the same item, have had items not show up for a few days (after an e-​mail is sent that we are missing something) and today… a beautiful shirt showed back up at home with a new stain. Needless to say, we have tried a few times to communicate our concerns with the Garment Valet team with no response. Using Garment Valet has served to be more stressful than helpful.
Classificação do local: 1
Boston, MA
HORRIBLE HORRIBLE HORRIBLE. Impossible to get a hold of customer service if you have an issue. I was notified late afternoon the day of my delivery that I would not be receiving my clothes. Tried reaching someone at GV– it was impossible. Absolutely horrible experience– avoid at all costs.
Classificação do local: 1
Binghamton, NY
Poor quality work. Delivery is spotty, with times where they «forget» to pick up your order. You’re better off anywhere else.
Classificação do local: 5
Boston, MA
I’ve had a very positive experience with Garment Valet since I began using them in January (I switched from LazyBones). My clothes always come back clean and to my knowledge they’ve never lost anything (maybe a sock once, maybe?). I love that doing my laundry consists of throwing it in a bag and setting it outside my door. I’m also in a germy hospital all day so my dry cleaning needs to be done regularly, so the ease and trust that I’ve gained of the dry cleaning/​special care service is a big part of my love for Garment Valet.
Note: Minus ½ star because they are no longer next day service (now 2 days). I assume they did it to avoid a price increase, but I’m still bummed.
Classificação do local: 5
Boston, MA
I LOVE GV! I’ve used them every few weeks for nearly 1.5 years. Only on 1 occasion was there a problem and when I called, they quickly remedied it and offered to re-​clean all my items… now that’s building loyalty.
Suits, shirts, fine linens, scarfs, my wife’s blouses and dresses – they handle it all. They pick up and drop off at my building at the Concierge desk, making things even easier. Prices are reasonable, and certainly better than other local shops like Arrow, or Clevergreen.
Classificação do local: 1
Boston, MA
Garment Valet has been a lifesaver the last year or so. While I do think it is a bit on the pricier side, I found their service reliable most of the time. I have had some issues in the past with delivery delays. On one occasion my laundry was mixed with another customer’s, requiring me to confirm which clothes were mine from 2 – 3 bags of laundry. I would still recommend their service, but avoid customer service at all costs.
I emailed customer service to complain about an error and delay in my order, which resulted in one of the worst customer service interactions I’ve experienced. After we agreed to cancel my pre-​paid plan going forward, I was told my the representative that I should learn how to do my own laundry in a mocking tone! Great comment to hear from a laundry service.
Classificação do local: 4
Campbell, CA
We started using Garment Valet after moving to the Back Bay. We have a two-​in-​one washing machine that doesn’t do the trick – it takes forever, is loud, and wrinkles everything.
We pay 68 $ a month for Garment Valet to come once a week and take 15 lbs of our laundry. I really want to give Garment Valet a 5 because they save my life, but I’ve run into a few troubles that only give them a 4.
Pros
–This is a life-​saving service.
–The clothes always come back perfectly folded and clean
–Website and phone line are extremely easy to use
–Customer service is excellent.
–They pick up right outside our house. SO convenient and easy
Cons
–15 lbs is not enough for a couple. We really need 20 – 25 lbs a week, but it’s expensive really fast. There isn’t really a package that fits our needs
–You can’t send out a double load and do two uses. They have to be input in separately.