Dunkin’ Donuts

This place is so convenient for the DOT employees. My problem with this place is the Fat Chinese lady that works there Mei Bao she is so rude and disrespectful. Everyone waits for the next register when she is at a register just to avoid her. She is costing DD money because I’d rather pay $ 5 for coffee at Starbucks than deal with her. If she were gone my rating would be 5 stars. The best employee there is Fatima the Muslim lady, she is awesome, always greets me with a smile and makes the coffee just right

I’ll admit I’m not the biggest fan of DD after having worked there in my youth and having consumed too many donuts, bagel sticks and coolatas, but I still go to DD on occassion. This store happens to be the closest to where I live so I’ve been here about three times over the past two months
First, its a DD. Yes, there is always a line. Its a small store with offices and residents all around, so there are always customers. The line moves fast. Today I waited maybe four minutes to place an order and another three minutes to wait for my coffee and sandwich.
Not all their staff are well trained. On all three of the occassions the gentleman who makes the sandwiches had trouble understanding what the order display board was telling him. The first time, the lady making my order had to tell him what my sandwich was. The second time no one helped him and he got it all wrong (sausage egg and cheese no egg extra sausage turned into a sausage and cheese, so mostly right, but still cost me an extra 70 cents for that extra missing sausage patty). Today, the gentleman had assistance from someone else but he said to her oh that means extra sausage…
So. If you are coming here for coffee and a donut have no worries. Try to customize a sandwich, be certain to watch them like a hawk.

Its Dunkin Donuts. It’s a huge change.
You either like me or you don’t already.
This DD does not have the best in the City
But it is very conveniently located.
The deal: this is a lesser known DD location,
So you can get faster service here than others.

The only reason that this is getting two starts is because I like Dunkin.
This location is one of the worst I have been to they are SLOW and not a single employee speaks a word of English except «next customer please» What does this mean for you? It means you will never get the right order and you will have to ask for it three times.
At this location I have had them spill HOT HOT HOT coffee on me and snap my debit card in half. (YOU DON’T NEED TO SWIPE IT THAT HARD and no I didn’t need my debit card for the next 3 – 6 weeks thank you) The only reason I go back is because it is so close to school.
The worst part is in the last 2 years it actually seems to be getting worse.

I don’t understand what these other Unilocalers are talking about! I go to this Dunk’s all the time and in my opinion, it is one of the better, faster Dunk’s in the Boston area. It gets pretty busy, especially in the AM, but I am always in and out fast – despite the line out the door. The line moves relatively quickly! The staff are usually pretty friendly as well.
I have been to other Dunk’s in the area and this is one is definitely faster than most.

This place is ridiculously slow. It will be a wait, even for a muffin. The line is always out of the door. Something that would take any other Dunkin’ Donuts five minutes, takes this place ten. It even takes them a while to get a muffin.

If there was zero starts, this DD would get it.
I usually like Dunkin Donuts, being in a lot of them. This one in Boston has got to be the WORST DUNKIN DONUTS in the USA. It’s a shame they let one store destroy a big brand like that.
First, they gave my order to someone else. I had to wait 20 minutes in the store. To get even worst they cashier asked for my receipt — as I would try to scam them for a bagel.
It’s clear they can’t handle the traffic of people going in the store. (I can’t believe they get so much business being that bad!)
My bagel was burned and they didn’t spread the cream cheese on it like they do on most places. The hash browns were very greasy and I couldn’t even finish them. Also, you can’t self serve yourself on sweeteners (they only have sugar on the stands) and the cashier wants to know «how many you need» — so stingy they are.

Curse you, DD.
Usually I like you. Usually I enjoy your grilled cheese flatbread, or your cream cheese bagels.
But the other night, you over-​toasted your bagel. For shame.
When I bit into it a while later, it wasn’t as hot anymore and it was like biting into cement — breaking one of my permanent retainers.
That damn bagel cost me $ 150. Have you ever had a $ 150 dollar bagel? Would you like to know what it tasted like? It tasted like a $ 2 bagel.
And the thing is, I would love to say «NEVER AGAIN,» but I can’t, because you’re right there during my 10-​minute break from class.
I hate you.
And you owe me $ 150.

I HATE this Dunkin Donuts. I only come here because it’s closer to my classrooms at Emerson than the Dunkins on the corner of Boylston/​Tremont.
No matter what kind of coffee you order, when they repeat your «order», they say «medium, cream and sugar?». «Um, NO, I ordered a large hazelnut turbo with skim milk and two Splenda».
I ask you, Unilocalers. Does that even sound remotely like a regular medium coffee? NO!
One time, I repeated my orderer three times and they still got it wrong. A lot of times, I’ll order and wait there for five minutes as other people get their coffee before me.
The people here have a total ‘tude and get biotchy when you correct your order. Like, it’s too hard for them not to make a «regular» coffee.
I’m boycotting this location. I need to stop being lazy and giving my business to a location that totally blows. Don’t go here.