Converse

My experience was ok. I left a tad disappointed because none of my ideas could be transferred into the shoe I wanted to customized, copyright reasons, which I understand but still is a tad frustrating. The tip toe of the shoe couldn’t be worked on. Nothing can be done on the tongue or the back banner of the shoe. Same goes for the inside of the shoe. Unless is a portrait, random pictures from online won’t be going in there either. They basically have their own designs and you can pick from those patens. The customer service from Dani was incredible though. She was very patient and very nice. The girls at the front were also very nice too and the whole shoe just came a little bit over $ 100. I would come back, possibly yes but expecting a bit less of course.

When I discovered that a place to design my own Cons was near to my hotel, I almost leapt for joy! When I entered the store I was greeted happily by the staff who sent me upstairs to Aaron to help design my Chucks. He was very patient, as I did dither quite a bit on my final design. Thankfully though, he was super-​helpful and was able to offer some great advice on how I should design the shoes.
The process itself was very swift once I decided on the design I wanted (which included some WiFi magic on my end!) and some serious levels of Zen from Aaron! The time from design confirmation to pick up was a total of 2.5 hours approx, which was awesome.
Really chuffed and would recommend Aaron as a go-​to guy for any maestro advice!

Awesome place, custom chucks?! Sign me up. Honestly though, this place has a pretty killer selection of converse from the traditional chucks to the higher end John Varvatos. All cool, but the real reason you come here is for the customizable chucks, you can pretty much design whatever you’d like and in a couple of hours, they’re all yours! Dope spot and not all the pricey. 5 stars for originality and fantastic service.
Pros–
Custom
Location
Service
Price
Prompt
Great selection
Cons–
None really

The man helping me find shoes and sizes was so rude and unhelpful. I asked for a sock to try on a shoe and he basically threw it at me. Order online but will never go back to this store

I must have gone on the wrong day given how many great reviews are on here.
The hipster dudes working there need a reality check. Just because you’re working at Converse and on Newbury does not give you licence to sub-​standard service.
I waited FIFTEEN minutes (my fault — I should have left after 5) for my shoe and then finally after asking TWICE where it was, they brought out the WRONG shoe in the WRONG size.
And there was no real apology given — it was kind of like «oh, wow. how did that happen».
I’ll buy somewhere else.

Got a custom shoe done here earlier this week, and it went great. Asked about the printing process, got the designer’s card, emailed him the design I wanted, then went back to the store to get the specifics sorted out. He brought out a sheet with various angles of the shoe on it, and we marked out what the shoe might look like. It was ready by the next day, and looked fantastic. Happy as heck with how they came out.
The shoe itself plus the print job came out to $ 100. I definitely think it was worth it.
I put up a photo of the finished shoe in the image section (the moth wings one)

Wicked awesome store. I didn’t buy anything but the staff was incredibly helpful and willing to assist people in the store.

Really unique sneaker store. Andy works a computerized machine that allows you to design your own sneakers graphics. What an activity for those who would like to have a different sneaker look. Andy is a real artist. The owner Steve is a really down to earth guy and all staff members are helpful and friendly. A must visit store in Newbury street Boston

Great store! It’s also pretty big– 2 floors.
They do custom shoes at this location and have a huge selection of everything converse.
I got 2 pairs of shoes from this location that I had never seen anywhere else.
I went later at night and it wasn’t busy at all.
Friendly & helpful staff! If you’re on newbury street, check this store out!
–1 because they didn’t have either pair of shoes my boyfriend wanted in his size.

Such a great store. So much to choose from with an awesome staff. Jimmy was the sales associate that helped me. I had him running all over the store yet he still he found everything I was looking for quickly and with a smile. He answered all my questions about the merchandise and even helped me pick out a pair of helens when I couldn’t find the right ones for me. Overall, awesome experience. Great staff = a great store.

I forgot to review this store and just remembered that it’s much-​deserving of a review! As you’d expect, it’s Converse’s flagship store – they have another in NYC but Boston is clearly the spiritual home of the Mass-​based shoe company. Aside from the expected sneakers – especially their classic Chuck Taylors – they carry Converse clothing including a really rad selection of tees that use the 1980s Converse star-​logo as a heart, as in «I * Allston» and they have these for most neighborhoods of Boston and its surrounding environs. This is something you can only get at the Boston Converse store, so I found that pretty cool even if I don’t really need a shirt that proclaims I love Dorchester.
The store’s selection of Converse sneakers – especially the iconic Chuck Taylors in crazy colors and limited editions – is superb but as other reviewers have noted, don’t count on them to always have every size in stock: They even run low at times online in some sizes when you get into less-​common colors like hi-​tops in orange, purple, yellow or maroon. As Micheal C. stated in his brother’s case they were out of his size in the skydiver-​blue hi-​top Chucks (though in that specific case they apparently were good enough to be sweet and offer his bro the display model). This is a high-​traffic store and it’s probably hard to keep totally on top of inventory.
All in all, a pretty cool store – especially if you love Converse. More personal in feel than the Niketown stores, and certainly fun.

We took our son to the store yesterday. He was very excited at the idea of designing his own pair of converse and we were so impressed with the look of the store. However, it turned out to be a big disappointment. The staff was not very helpful. Our son ended up not getting a pair there. When we got home, we went to the Converse store on line where he was able to design his own pair for less than half the store price.

i’m not a shopper, much less a shoe shopper, but the Converse store is impressive. i do love my Chuck Taylors and have worn them around the world from snowy Stockholm to dusty Johannesburg. Only trouble is, i wear a size 13 and sometimes have trouble finding even plain black ones in my size.
Now, no more driving to Wrentham and braving the frothing hordes at the factory outlet mall. Same prices on Newbury St., even!
The only downside is, my new pair of ‘dress’ Chucks (all black works with everything) came without one shoelace; so now i have to go back.

Probably the best shoe store I’ve ever experienced. The layout was cool. Everything was easy to find. The selection was way bigger than I had expected, including jeans — which I was previously unaware converse made. The store was beautiful, and the decorations and atmosphere were exactly what I’d hope for from a Converse store.
There were so many different styles of sneakers, and an absolutely enormous variety of All-​stars, which are among my favorite sneakers ever. Between the customization station and the selection already made, it is like heaven for a chuck-​fan.
What really makes this store so wonderful, though, is the friendliness of the staff and their eagerness to help. It is refreshing and amazing. My brother wanted a pair of high-​top, «skydiver blue» chuck taylors. Unfortunately, there were none in the store room in his size — I guess they had sold out. But the girl helping him kept looking for a way to get him what they wanted, and they ended up selling him the display pair. Everybody around us seemed to be helped almost as soon as they were ready for it. I usually buy at least one pair of Converse sneakers a year, and I will definitely go here to buy the next pair.

i’m not often a newbury-​street shopper, but since it was just my birthday my friend and i set out to newbury street to check out the ‘roos store so i could get some cool new sneakers. surpriiiiise, they were no longer open.
just before we threw in the towel, we noticed the brand new converse store — figured it couldn’t hurt to pop inside since we’d made the trek out.
I love kelly green shoes, so was immediately drawn to the classic low-​tops on the wall upstairs. The price was reasonable for a brand-​new pair of chucks at $ 45, but what got us to purchase in-​store rather than just order online was the super-​sweet sneaker bar, where Andy and John worked to put on one of my favorite icons: a classic, unraveling mix-​tape. While normally this is a process that would only take about 15 – 20 minutes, it was a much longer process for us: apparently the graphic i’d selected had a weird shadow problem that was spraying a white strip onto the shoe. John delicately manipulated the image to make sure it didn’t mess up my new kicks, and while my friend and I opted to wait around the extra time, he’d offered to take care of it for me and just pick them up later so I didn’t have to wait around.
The shoes came out SUPER rad, and with 2 sets of laces, green base and gold mix-​tape, the grand total still came to just under $ 70. These are among the coolest shoes I’ve ever owned, and what an amazingly cool custom-​made birthday gift! Would definitely recommend to others, and it’s true — you never forget your first.