Citidental Tremont

I went to Citnidental because I had a very bad pain where my wisdom tooth was supposedly removed 4 years ago by another dental practice. Dr. Badawi was the first dentist I saw when arriving and he greeted me with a warm smile. I was not in the best mood, as I was in extreme pain due to my wisdom tooth. He was gentle and friendly, and even checked in with me a few times to make sure I was okay while I waited for the surgeon. Dr. Badawi knew how nervous I was and was very professional, kind, and made me feel more calm. When Dr. Hidetada Moroi arrived he had the tooth extracted painlessly within 15 minutes! As I mentioned before, the dentist who I had seen 4 years ago must have not extracted the tooth at all or fully, regardless, I remember it was over an hour of him pulling on my tooth trying to extract it, and I was in excruciating pain during the entire process! I never had my wisdom tooth removed so I assumed it was normal practice. Thank you Citidental for your professionalism, knowledge, kindness, and expertise! I look forward to going back for a cleaning. Thank you!

This place is a total scam. I went in for a ‘check up’ and they immediately started with x-​rays and then REFUSED a standard cleaning because it would effect my insurance? They claimed I need all these procedures, which is fine, but how can you refuse a cleaning? I didn’t take time off work for x-​rays. Then they send in a receptionist to go over my insurance and payment plans and pushed Care Credit. I asked «why can’t I get a normal cleaning?» and they claimed because my gums would be too tender when i got a deep cleaning. That makes ZERO sense. Then I overheard from the hygienist (talking to the doctor): «…no he’s not going to to the deep cleaning today because he has to go back to work for a meeting.» Shady. AVOID at all cost. These 5 star reviews are probably from friends of the doctor.
**Update on this: I have reported them to the Better Business Bureau and all local news stations for their shady practices.

I have been to Citidental twice now to see Dr. Hoang and both visits have been great.
The office is very nice — well lit, clean, comfortable and the staff is super friendly.
Dr. Hoang and her staff took their time with me, did a nice job of explaining exactly what procedures they were going to perform for the day. I look forward to going back and continuing treatment.

The CITIDental team is fantastic! They have a clean and up-​to-​date office, an accommodating, friendly, and knowledgable doctors, nurses and team, and they even offered me free teeth whitening at my first visit. I actually enjoyed my visit to the dentist!

I was lucky enough to chance upon Dr. Badawi and his fabulous staff at Citidental Tremont and I’m so thankful I did! Admittedly, I had a ton of dental work that I had been neglecting and desperately wanted to take care of, and they laid out a solid plan for us to tackle together. I don’t know all of his staff by name (there are some new faces as the office is growing rapidly — a good sign for those seeking a new dentist), but I do know Katherine and she has always been super friendly and SO helpful! Dr. Badawi is great at what he does and always a pleasure (how often do you find yourself laughing in the dentist chair?)! Aside from regular dental work, I look foward to continue coming here for the cosmetic dentistry I’m looking to complete. If you’re in the Boston area and in need of a new dentist, I highly recommend this group of professionals!