Recently, reluctantly went back to Coops Den for a birthday party. I actually enjoyed myself and the service was great! $ 10 cover charge though yikes! Food was decent. Drinks were stiff. The menus are real menus now!
Katrina C.
Classificação do local: 5 Houston, TX
I love the place and food always have a great time
Ken D.
Classificação do local: 1 Aurora, IL
I was at Coop’s Den for a graduation party /birthday party and I don’ t think this place is worth a $ 10.00 cover charge! The drinks are over-priced and they are not that great! On this particular night the owners closed off a section of the club and they did not turn on the air conditioning until people started to complain. My suggestion to the owner is to go back to free admission until 10:00PM, reduce the cost of your drinks and no one likes partying in a club that is so hot you cannot breathe so turn the air conditioning on!!!
Jacquelyn R.
Classificação do local: 1 Downers Grove, IL
Went here for my friends birthday and ordered food and 2 drinks, a so called new waiter over charged my card claiming it was the wrong order. As I looked at the other receipts and none of them matched the price she charged my card, I asked how did you make that mistake and none of the other receipts match that price you charged me… She could only say im new… Smh, I’m thinking what waiter will try to take their own tip out thinking you’re not paying attention!!! I instantly let her know I will be disputing this charge with my bank 1st thing in the morning. SODON’T ORDERFROMTHEWAITERWITHBRAIDSSHEIS A CROOK, ANDINHERDEFENSE, ALLSHEHASTOSAYIS I’M NEW, NOTIMSORRY, BUTIMNEWISALLSHEHASAFTERSTEALING. SMH
Brent H.
Classificação do local: 1 Naperville, IL
This place needs to decide if it’s a club or a resteraunt! They want to charge you an entry fee of $ 10.00 after 7p.m. when no music is being played and then actually expect you to order food like it’s a ordinary resteraunt. The demands this establishment places on customers makes it hard to patronize.
LaChanda J.
Classificação do local: 4 Naperville, IL
Very nice ambience, friendly waiter/waitress with accurate order taking. My daughter(a picky eater) had the meatloaf and said it was delicious. I ordered smothered chicken which was also good and the mac-n-cheese was very flavorful. Good place to go for a typical after church on Sunday dinner when you don’t feel like cooking. Priced $ 1 – 2 more than most soul food dishes but nice ambience is worth it. Originally planned to take a picture of our meal, but when it came, it looked and smelled so good, I forgot about everything else and just started eating.
Shawn B.
Classificação do local: 2 Bolingbrook, IL
Visited September 12, 2015 for the first time. Here’s my experience: 1) The band was nice! The music and song library was superb. The band itself would get 5-Stars. 2) We ordered wings, fried okra and mac and cheese. My wings were pretty good, but my wife’s weren’t cooked long enough. The fried okra was TERRIBLE. Absolutely TERRIBLE! When we bit into the okra it was still frozen in the middle. Ugh. It tasted like cornmeal. The mac and cheese was horrible as well. Most of it was burnt edges. It looked like leftover mac and cheese from a family gathering LOL. I certainly would not recommend the food at all. 3) Ordered the pomegranate Margarita as a drink. The flavors were right on. Kudos to the bar tender. 4) I feel horrible that I can’t remember our servers name but she was good. She recommended the great drink. She was kind and genuinely sincere. But I find it very interesting that the servers don’t stop back by the tables to see how everything is tasting. Especially since most of our food hadn’t been touched. They know the food is horrible and if they open up that door to ask, they would be sending a lot of food back. 5) Fire the cook and whoever came up with the menu. I mean let him/her go immediately.
Earliana M.
Classificação do local: 1 Forest Park, IL
BEWARNED: EVERYBILLISAUTOMATICALLYCHARGED A «SERVICEFEE» TOINSUREPEOPLETIPDESPITETHELESSTHANSTELLARSERVICE/FOOD. I mean I tried to be optimistic about this place despite the previous reviews but they were just too trifiling about EVERYTHING. I went for a bday party and one of my gifts was a small poster(smaller than the small tables) my sister(the bday girl) needed to write on and when I tried to roll it out they were like I would have needed to reserve the table(for like $ 50…I came in before 8 and got the same table for free???). And to make it so bad the hostess was so ignorant about it like they were afraid they were going to miss out on some money(yeah I said it). The food really was mediocre and ridiculously over priced with the exception of the calamari and chicken wings(bar food). And though I specifically asked for Makers Mark I’m pretty sure I got well bourbon(disgusting) in my Manhattan. I get what they are trying to do and I want to support local businesses but I also want to support QUALITY businesses. I can’t believe this place has been getting the same complaints for over a year with no improvement. Ridiculous. UPDATE: The live band and dj were the ONLY reasons we stayed so long. Where by 11ish they were still insisting people sit where the hostess placed them lol. By this time the lights were off and it was clearly bar and dancing time. What in the —? I can only assume that the only reason this place is still in business is because there’s no place for grown folks to hang in the burbs but dam… pay the money and drive ANYWHERE else.
Coka B.
Classificação do local: 5 Chicago, IL
Oh yea this is a good spot. The food is off the chain good. I heard about the wings for months. I finally got a few days off of work and headed out from the city. It was totally worth the drive. The sweet and tangy sauce…
Chris K.
Classificação do local: 1 Bolingbrook, IL
I will preface this by saying that I have never been to this place at night for the«club scene». I did reserve it for a repast, however, and there were some good parts and some bad parts. The good: The owner was there and he seemed to be personable enough. He checked on us to see if things were okay frequently and allowed us to use the sound system and projector for a slide show of memories. The bad: The food was mediocre at best, and we could not cater in. I understand that the place needs to make money, but if you are going to insist that we use your food services to cater the event, please make sure that it is top shelf. The ugly: The bartender overpours severely. I ordered a long island iced tea. Usually I get top shelf because that makes the smoothest drink. The first one was made with liquors from the well, and it was not good at all. After taking a sip, I returned it to the bartender and asked her to make me one with top shelf liquor. I offered to pay the difference in drink prices, but she informed me that she was not refunding the money for the first drink and I would have to pay for the second drink as well. I was angry, but I decided to pay for the second drink and not cause a ruckus since I was there to honor the memory of a departed family member. The second drink was just as terrible. There was no balance and it tasted nothing like a long island. As much as she overpoured, I can see why Coop would be as indignant as he is about collecting fees for reserved table seating, cover charges, and two-drink minimums. He is losing his SHIRT on liquor costs. Unless there are some significant changes, I will never go back to Coop’s Den, despite the fact that thy are in walking distance.
Sheila D.
Classificação do local: 1 Plainfield, IL
Horrible.. We waited over an hour for our food. And then when it was brought out with mold on the bread. They should not be open for lunch. We were the only ones in the place why would it take so long to make our meal.
Jo Jo ..
Classificação do local: 3 Darien, IL
Great Place to hear live Jazz music in western suburb area. No item minimum and cover charge was 5bucks to enter. Staff wanted everyone from party to be present for seating, if someone is missing from your group they will seat without guest, so people that are present will get seating or you can wait for party to arrive by that time seating may be gone. Crowd appeared for the more mature group of people 40+ No BUENO for those that like hip hop club type music. They only play olé school steppers type stuff Dance floor was a lil small which was surrounded near tables. Food was pretty good Drinks kind of on the pricey side but great and waitress seem a bit moody. Didn’t smile jus flat emotion.
Cat S.
Classificação do local: 4 Bolingbrook, IL
Went there today for a friends birthday. I ordered the porterhouse steak. It was delicious! It had all the grill marks I love. The juices flowed off the steak & it was cooked to my expectations! I enjoyed my bartender Marjorie. She answered all of my questions about the food menu to my satisfaction. The owner is very accommodating if you let him know that you have any health issues just politely let your waitress know up front. So the attentiveness is very on point. Please note if you have a problem with a $ 5.00 beer then maybe you should go where elsewhere. Lol! People Coops is worth the trip & the return visit. Bön appetite! Eat, pray, live, love&laugh! The drink specials were great also!
BJ T.
Classificação do local: 5 Aurora, IL
Celebrated my birthday on 12÷5÷14 for 20 people in the VIP area. It was $ 250. to reserve the area and I pre-ordered plated dinner for my guests: Appetizers: Spinach/Artichoke Dip, Spring Rolls, Entre was Steak Diane/Chicken Parmesan, Garlic Mashed Potatoes, Baked Mac and Cheese. We loved our dinner! It was very good. Our waitress was great(Brittany) and Mr. Cooper was very accommodating and gave us great service. We had an awesome time too. The band was fantastic and we danced the night away. The DJ played a nice combination of old school/new music/line dancing/old favs. The music was really nice throughout the night. No drama as the security guard ensures to monitor the crowd carefully. Love this convenient location with a combination of great food/music/fun/dancing/nice crowd. I highly recommend it.
Ashley M.
Classificação do local: 1 Chicago, IL
I wish there was an option for ZERO stars! Every review below is 100% accurate so I will streamline my feedback into 5 key takeaways. 1) There is a $ 5 cover charge to enter this restaurant. And the manner in which this fee is collected is quite aggressive. Those tasked with greeting guests are quite unpleasant, and have no limits in nagging patrons for the $ 5 fee. Why on EARTH would they charge anyone to simply enter? This should have been a red flag for me to turn right around. 2) There is a $ 50 charge to make a reservation. If you decide that this is just absurd and then arrive at the restaurant with a party of five or more, it’s likely your entire party will not sit together. My visit to Coop’s Den included a party of seven. We were sat at two booths across the aisle from each other. The reason for this was the lack of availability of tables. This was completely untrue from looking at the room, and accommodations could have been made. The unpleasant door staff made the decision not to accommodate our party. Once seated, an additional room was illuminated with plenty of tables already set for groups of eight! When we requested to be moved, we were told no because the larger tables were zoned for another waitress. And to be clear, this message was delivered by the restaurant manager/owner. Really? 3) The service at this restaurant is terrible! After being seated, we received NO wait staff attention for close to 30 minutes. When bringing this to attention, we were told there was a «miscommunication» in who was assigned to our table. Once we identified our server, it took close to another 30 minutes to order and receive drinks. I could go on and on here with the lack of friendliness, attention to our needs or the simplicity of providing water for ALL those seated — not just half the party. If I did that, this review would not be digestible for anyone. 4) I don’t know where to start with the food here. What you need to know is that it’s disgusting. And typically I would not make a statement like this because taste is a personal preference. In this instance I feel comfortable making the assumption that NOONE will enjoy this food. The fish is fishy, there is no seasoning used and whatever you do AVOID the mac and cheese at all cost — seriously! 5) Despite the lack of service or quality food — this«restaurant» has the NERVE to have a dress code. Gym shoes and hats are not allowed past 8pm. This rule is not widely publicized, but is veraciously impressed upon patrons. The recommendation for those wearing gym shoes is to visit Walmart for the appropriate attire. What a disaster. I was there to celebrate a family member’s birthday. Unfortunately, the experience was ruined by Coop’s Den’s. If I were you, I would RUNRUNRUN as recommended by most here. As for you Coop, I recommend a transition in business model. One that is similar to Ed Debevic’s. One in which terrible service is the goal. You’ve already got it nailed — down to a science!
Tiffany M.
Classificação do local: 3 Dallas, TX
Run, run, run as fast as you can, don’t expect great food from the Coop’s Den. I was in the Chicago area visiting my sister & per her friend’s suggestion we visited Coop’s Den. We arrived around 7 and were immediately seated with menus. The ambiance of the place was nice with a full bar, low lights and probably good for a date night – that is if you happen to be pushing fifty. I was so confused of the dress code. Most were dressed in semi-cute yet casual dresses, but I saw a woman in an evening gown & shawl & men with suits! I guess that’s how the old heads get down? Meh. I could barely see the menu, I understand setting the mood, but if I’m struggling to see the selections that are essential to getting me in a good mood then there is a problem. The waiter came promptly to take our orders & I was perplexed when the waiter informed me that I could not get two order of shrimp off the pick two menu. I didn’t understand how I couldn’t get the substitute being that I was a paying customer, but whatever, I didn’t fuss because I try to be a conformist at times. Ordered the fish sandwich & steak fries – that was a mistake. The fish was juicy, but flavorless and the tarter sauce was horrid as well. I suppose I bought my southern cuisine expectations into a place that was not up to par. Also our waiter did not keep our glasses full which was unacceptable, I understand more patrons came in, but it wasn’t that busy where he couldn’t refill drinks, I literally had to ask. The band was coming in, but we hightailed it out because we had no desire to party with our parents. Lastly, that drive-thru threw me off. I’ve NEVER seen a bar/lounge with a drive thru, it was so random. In short, cute place for oldies – perhaps other menu selections would’ve been better. However, I was much too young and for the love of humanity please add seasoning to the food!
Joni R.
Classificação do local: 1 Chicago, IL
I wanted to write this review last night after my experience but decided to sleep on it first… yep, still had an awful experienced at Coop’s…here goes. Forgive me in advance for the lengthy review. My friend is relocating to another state and she wanted to have drinks with her family and friends at Coop’s Den. Her friend called and made reservations for a few tables to seat about 15 guests. She was told the tables were $ 50 to reserve, seats up to 4 people each and we had to order drinks/food in order to keep them. However, if they noticed the tables weren’t being used and it was busy they would have to take the table back and would refund $ 50 we paid for the table so that other patrons could sit down. Ok seems fair enough cool. When I arrived I noticed that the tables were just plain tables. No balloons, no special note saying farewell to my friend nothing. Ok… moving on. Here are the good points 1) The drinks are great and reasonably priced. 2) The bar food is good and the wings are huge! Not a fan of big chicken wings but my friend said they were tasty. 3) The band played for about 2 hours and they were awesome. The singer with them was great as well. The DJ really turned things up when he started playing old school and house music as well as the usual line dance jams. Now comes the drama. After spending close to $ 300 on food and 1 round of drinks, nibbling on farewell cake and listening to the band we were ready to get it in and send my friend off in a big way. I was about to order champagne and more drinks when the owner comes up and asks my farewell friend if they could take the table that wasn’t being used. She said yes if no one else from her party shows up. Problem with that was people were showing up by then and also they were speaking to the wrong person. Kay and I made/paid for the reservation so they should have asked us. They knew who we were because I introduced myself at the door and I told the waitress to ask Kay and I any questions concerning the bill. not the party girl. She wasn’t aware we had purchased the tables for the night. Ok to wrap it all up. 1) They took the table and didn’t refund the $ 50 for the table as promised because they felt we had used the table earlier. I said well that is not what was promised to us. I don’t mind helping you(the place was packed and had been full for a while) but you really are being unreasonable and unprofessional. We also didn’t have the option of keeping the table for our other guests who were now arriving. So, I decided I was not going to spend another dollar in Coop’s. No bottle service for us. 2) 2 wait staff for the entire venue! Although we received our food hot/warm, she never came back to see if we needed anything else. She reappeared when it was time for the check. 3) Service charge on your bill they will not remove. Now I’m a pretty generous tipper so she made a little more than her service charge because it wasn’t her fault they had her running around the place servicing multiple parties and delivering drinks. I will never returns to Coop’s Den and will not recommend this place to any of my friends. I’m accustomed to much better customer service and I didn’t appreciate them not adhering to their policies. Just a real piss poor experience for me. But my friend had a great time and that’s what really mattered.
Taeler H.
Classificação do local: 4 Chicago, IL
Not sure why this place gets such a bad rap. I came here with my cousin from out of town and one of her friends who is a regular here and«everybody knows her name» kind of like Cheers but with better looking people. Anywhoo, the bartenders were very friendly the whole night, and even recommended things for us to try since we were first timers. My cousin ended up getting a glass of prosecco and the shrimp tempura. I got a glass of moscato and the spinach and artichoke dip. 3 people recommended it to me so I just knew it would be the best I’d ever had, I’m sorry to say it was not. It was too creamy for my taste and seemed to be missing some garlic. It also would’ve been nice if you had the option to get chips instead of toast points. They had a live band that night(Friday) and they were . I believe the band was called«E Minor». They really turned the place out. They sang a bunch of my old school favs and a couple of newer songs too. No one danced, but I was told by one of the regulars that the DJ and dancing doesn’t get started until after 11:00. Understood. I’ll make sure I come back and check that out. It’s safe to say I’ll be back. It’s nice to finally find a local lounge, not a club, a lounge, not a bar, A LOUNGE where you can chill for hours, not get bored, eat(once you find out what to get), and have a good time with friends and other chill people from who knows where. Yeah, I can say I like this place.
Ray S.
Classificação do local: 5 De Kalb, IL
Came here this Saturday night. I was with a friend looking for live music bars, luckily we did our research and found Coop’s Den. The main event was a Jazz & R&B band, which was great, but unfortunately we walked in on the final 12 minutes of their show. Still had to pay a cover, but only $ 5. We were seated almost immediately. Not going to lie, I wasn’t expecting us to be one of the very few lighter skinned individuals in there. But no biggie, music was good, the owner, Lawrence Cooper was cool and we enjoyed our time. Specials on Saturday night were $ 5 any liquor shots… Anything more complicated like Irish Car Bombs or even a Vegas bomb was like $ 8 a piece. Good deal otherwise. They had a decent selection of beers on draft, my favorite from their menu was Blue Moon though. Now for the music, great! I enjoyed the live Jazz band, which was accompanied by good vocals. That band even covered Blurred Lines by Robin Thicke, and I was impressed. Definitely a good act to catch when you can, next time I’ll come earlier. After that band though, the dance floor was opened up and, DJ John Young span some tracks you won’t hear from the usual DJ. I enjoyed it though, he had an ear for a constant beat and flowing tempo. Not your average DJ, in my opinion, he even threw down some older house music. From the looks of the girl I came with, it seemed she was feeling the music, after all, that was what we were pursuing in the first place… For a restaurant, Coop’s Den has a really good sound system. You can feel the bass like there’s woofers underneath your chair. I was seated in the center next to the bar, so that’s a compliment… My favorite thing about this place was that: everyone, from the band members, to the staff, to the owners, to the folks attending were all in such a good mood and ready to dance. I loved it. It was such a good feeling to have. Anyways, I rate Coop’s Den 5 stars, because they were very understanding while serving us. We had ordered drinks and they didn’t taste the way they should taste, so we talked to our waitress, Annette, who brought over Mr. Coop and switched out our drinks. If that’s not excellent service, I don’t know it is. I appreciated that they understood and were accommodating. I enjoyed this place, and am looking forward to their Blues night.
Hsia F.
Classificação do local: 4 Washington, DC
Came in on a Wednesday, I think that’s Salsa night. It was a nice, clean and very welcoming atmosphere. Mr. Cooper came over and introduced himself and was very charismatic as most business owners should be. The waitress we had was very friendly and eager to please the guests. I didn’t join the lessons but it looked like so much fun… Mr. Cooper has a great weekly line-up of Stepping, Live Bands, Kareoke and Salsa lessons too… eveyday has something! The food was good and priced at a fair price. I will definitely be going back, we need more places like this in our area… it’s great to not have to drive 20 – 30 minutes for a break during the week.