Maz-Tech Automotive

I just had my car’s headlights polished. My car is a 2004 Jetta TDI and the headlights have become really clouded. They did a professional job and kept the car indoors on this 16 degree day so the clear coat would set well. The service fee was fair and the service was fast.
Car looks great and they did a full inspection.

Unfortunately, I did not have a good experience with Maz-​Tech. I had an alternator failure. I investigated cost of an alternator. O’Reilly had one for $ 145 and Napa for $ 162. I asked if I could bring my own parts in. Maz-​Tech told me that I could but then they would not warranty the part (understandable) or the labor (not understandable!). I elected to have them get the part, expecting a reasonable markup since they use Napa. After the «diagnostic» they told me that indeed my alternator was bad, but in addition, the battery was leaking, the belts were cracked, the air filter was clogged and the windshield wipers (almost new) needed replacement. I told them to just go ahead with the alternator. When I got the final bill, the alternator was charged at $ 250. I thought there must be a mistake. I called the service manager, who told me that he did not feel that an $ 88 markup on a $ 162 part was excessive.
I will not be back.

I had a great experience. If my car needs any future repair I will go back.
The counter staff and owner (I think) were very courteous. Made the time to have a tech take a quick spin with me to see how bad the noise was. Recommended I bring it in the next business day and price matched another shop. This is the type of business I will support. Thanks guys!

Totally satisfied! I was referred to Maz Tech by a friend. They were really nice and got my AC diagnosed and fixed within the day for a lot less than the dealership was going to charge. Thanks! I’ll definitely be a return customer.

We brought a vehicle here for a standard inspection/​oil change after picking it up at an auction in Boise. They got us in the same day we called. The mechanic was very straightforward with us about what the truck needed and even told us that besides a few bolts being missing off the exhaust, the truck was in great shape and whoever owned it before took great care of it. This was great to hear since we were half expecting a list of expensive repairs that we would most likely agree to, not knowing too much about cars. Instead the mechanic was very friendly and informative and we left feeling much more confident in our purchase. The truck is still running great and I’d recommend maz-​tech to anyone searching for a mechanic.

We’ve used Maztech since 1996. We are always happy with their service and they keep our cars in top running condition, plus we never feel over-​charged. We’ve now moved from Boise, but save our auto repairs until we’re passing through Boise so that we can still use Maztech. They just saved us $ 200 on a repair over a quote that we got in Phoenix.

A great mechanic tells you what is wrong with your vehicle, explains issues in layman’s terms, and lists any additional problems in order of importance. A great mechanic gives you the options, explains the likely outcome, the worst case scenarios, and lets you decide how to proceed. Maztech does not do this.
Last month I took the car in for a coolant leak, a $ 155 repair. When they called with a $ 1400 list of repairs that were «required» I explained I could afford no more than $ 1000. So, they did $ 1080 worth of work. $ 900 of this was not critical and not why I brought the car in. There was no discussion about why these repairs were necessary, or which of them could be skipped or delayed. They made it all sound critical.
Worse still, less than one tank later the car wouldn’t start. It’s only 7 years old and has ALWAYS started before. To fix this they needed another $ 600. Then they discovered it was overheating…$ 1600 ago I told them it had cooling issues. This is the reason I brought it in originally. Grr!
Their explanation, «If I had known about these issues I wouldn’t have performed the other services.»
I’m done with Maztech. They fix things that aren’t broken, and don’t seem to be able to find the real problems.
The second star is because they do it all with a smile. They are nice people, just not particularly straight shooting.

I had an 86 rx7 with a slew of issues, and maztech got me up and running quickly and stayed at quoted prices, and beat anywhere else around town. The guys down there are incredibly friendly and would call to make sure its ok to do anything to the car that was not initially stated when i dropped it off. I would recommend these guys any day.

In the 90’s, Maz-​Tech was a great place to take our vehicles — honest, competent, and well priced. Since then, I’ve had work done with which I’ve been less than satisfied. One time, bolts accidentally were left out and parts subsequently fell off the car. Several other times, quotes were given for a job, no heads up on incremental issues found were given, and an unexpectedly large bill waited for me at vehicle pick up. I’ve moved on to another place that upholds the ideals that Maz-​tech used to possess in its early days.