Green Cab

I called because I had been mistreated by a cab driver previously, and I wanted to make sure that I was calling a different cab company because I had forgotten the name of the company from before.
I didn’t get halfway through my first sentence before he shouted «WELL, THAT’S YOUR PROBLEM, NOT MINE. HAVE A GOOD F**KING DAY.» And then he hung up. I was shocked.
Consider your safety before letting someone that is apparently mentally unstable drive you around.
Guess what, buddy — now it IS your problem. 5 seconds of your anger earns you a PERMANENT bad review. I will post on all other review sites as well.
Grown ups who understand how to run a business know that you should be nice to the people who provide your income, perhaps he is just a hard learner.

**DO NOT USE THIS COMPANY**
I called Green Cab to have them provide a ride to an event in Star that my honey and I did not want to drive to from the east end of Boise. We were told 15 min for pickup. We sat on the front porch eagerly awaiting our ride. After 20 minutes I checked my phone to discover that my ringer was off. There was a missed call from our cab driver who was lost.
I immediately called him back and apologized for the ringer being off. He was irate and began yelling at me that I was irresponsible for leaving my phone off. I apologized again but was berated horribly. He insisted that he had been to my house– which he had not. He yelled and was using crude language. He was so rude I told him I would call another company and hung up. I wish I would have asked his name.
At this point, the driver began texting me abusive statements. I was so shaken up and could not believe that a person providing customer service would treat a customer so rudely and unprofessionally!
The driver’s comments were ver batim– which I saved and took screen shots of:
Cabbie: «Vampires can’t see themselves in the mirror… I bet you can’t see you in your mirror»
My reply: «I’m reporting you»
Cabbie: «Let’s call the police. I love it when an idiot calls the police»
My reply: «This is harassment. End it now.»
I blocked his number at this point.
I would highly recommend NEVER calling this company lest you get this rude and unprofessional driver. Nobody should ever be treated this way by anyone providing customer service! This person was beyond unprofessional, they were abusive and horrible and harassing.
I truly hope that Green Cab figures out who this cabbie is and terminates their employment.
Sadly– it seems that the company doesn’t see this as an issue. This is their reply to my complaint:
«We’re going to expose the rest of the story on you… you left out the whole truth about you… God bless you and hopefully you get your lesson… Green cab… Slander suit» Sent from Joseph Marshall.

Joe went above and beyond for me .My daughter was stranded 2000 miles from home and he rescued her from a bad situation and delivered her safely to the airport, after taking her to buy luggage and comforting her. Thank you just don’t seem like enough to say, God bless you.

Excellent service. Clean, reliable and friendly. I love that they use texting to keep you posted of their status. I would highly recommend Green Cab.

Reliable, dependable, and totally awesome!
Have used Green Cab about 3 times so far, rides to the Boise Airport. Always on time and also sends text message when he is on the way to come pick up.
Will never use another cab company other than Green Cab.

There really isn’t a better cab in Boise. I travel for work and will try Joe first from now on. He was on time and got me to the airport early. If you are looking for a cab and don’t want to suffer the usual, Go with Joe at Green cab. Its not a limo but its not the usual.

Cleanest cab in Boise. The owner takes pride in the appearance of himself and the cab. What a novel concept. The only cab I’ll be calling going forward.

I’ve used Green Cab several times to get to and from the airport in Boise and have found it to be an excellent choice. The service is consistently reliable, the driver is careful and always cheerful, and the cab is clean and well-​maintained. They even went out of their way once when I left my keys in the cab. Highly recommended.