Robert J Wilkens Insurance Agency

I cannot give enough positive praise to John and everyone who works for him at his company! I have been a loyal and nothing but happy customer for over 6 years and will continue to do so because of the amazing customer service and response time he provides. Throughout the years I’ve sold and bough homes and cars and not once have I been left wondering if I’m going to get the coverage I need at a fair price. When an insurance company gives me trouble all I do is reach out to John and the problem is always satisfactorily resolved in a more than timely fashion. I cannot stress the speed at which his company responds to questions, concerns, or issues. Because of this I always feel like a valued client whose business is appreciated.

#1 insurance agency!
I have been working with this agency for over 4 years, referred numerous freinds to them and I can definitely say, without any doubt, that myself and all my referrals are 200% satisfied with all their services.
The staff are prompt (amazingly fast responses), helpful and always have a positive approach!
I always got their support when needed, always got prompt responses and always received the best service!
Will recommend them to anyone!

I have been referring Robert Wilkens Insurance Agency to my clients for 10 years, and EVERY one of them has been very pleased with their products and service. At Robert Wilkens, they pride themselves on their personal attention, and their rates are fantastic. I am also a happy client myself. I will refer them to anyone I can !

I have been insured with the Wilken’s Agency for many years! Their service somehow gets better & better! This week I got an email from them and in the subject line it said we can lower your car insurance by $ 800!!! This is the type of amazing service they provide, every year they review you policy & check for not only lower options, but lower options with equal or better coverage! Not only am I saving $ 800 but there is glass repair coverage that I did not have in the previous policy!!! Do yourself a favor & call for a price comparison today!!!

Best insurance agency around. Andrea is a class act and helps you whenever you have an issue. I bother her atleast once a month and her and Robert Wilkins are always willing to help. I highly recommend them.

Wonderful folks when we needed to BUY insurance.
Would NOT take my phone calls when our HOUSE BURNED DOWN, and we needed HELP!
They referred us to the Adjustment company hired by Lloyds of London for answers to ANY and ALL questions. Did they not think the hired gun would try to keep as much money in Lloyds’ pockets as possible???
We have since taken our auto insurance and homeowner insurance business elsewhere.
So, it’s good to see so many happy reviews for the company. I hope these reviewers NEVER need to process a claim!

You will not find a better insurance agency! I have been with them for about 6 years now and could not be happier with the service they provide. Their customer service is second to none, and they are able to get us the best prices around. Literally, if you have a question via email, within an hour you have a response and they are doing whatever is needed to remedy the situation. Thank you RJW!

Working with the Robert J Wilkens Insurance Agency is like working with family.
They are at your side for all your insurance needs.
I have used their service for as long as I can remember (over 20 years).
Robert (Bob) is a very affable guy, and is always ready to assist you with his knowledge on all sorts of insurance needs.
John (his son) has brought a level of professionalism to the office, always expanding the services provided. Upgrading the office to help the customers get the best available policies, at the most affordable rates possible.
Mrs. Wilkens (Helen) brings her organizing skills to keep things rolling smoothly.
So…if your looking for a professional, service oriented… with a personal touch,
Then the Robert J Wilkens agency is the place to go (Just call from wherever you are).

I’m a local NJ resident in Hoboken and discovered the RJW Agency via word of mouth at a mixer. Eight years later I’m now proud to say they’ve been my agent of record ever since. Through the years I’ve used them for auto, boats, homeowners, and even scheduled jewelry.
The best way to describe it is that you get the down to earth, mom-​and-​pop attention from a boutique shop, yet they write for all the big name insurance agencies so it’s the best of both worlds.
John Wilkens is my main point of contact and I usually tell folks to at least give him a call for a no obligation quote and some free advice. He’s down to earth and will advise on your best options without being the used car salesman type. (No one wants to deal with those type of sales people!)
Insurance is one of those things that you may not use too often, but in the rare chance that I have to make a claim, I like to know my future and wealth is backed by a reputable and knowledgeable agent.

I have used a few of different insurance agents over the years, but after coming over to the Robert Wilkens agency 6 years ago I can’t imagine ever changing. Aside from their in-​depth industry knowledge, professional and attentive customer service, and great rates, what impresses me most is their dedication their client’s satisfaction above all else. What prompted me to post this review after so many years was a recent experience where my agent, John, contacted me out of the blue at my last policy renewal. He noticed the premiums had jumped up significantly, and proactively reached out to let me know he thought they were high and had contacted some different carriers for alternate quotes. Within 2 days he got back to me that he had a new carrier lined up that would save my over $ 600 from what my renewal quote was. How many insurance agents or agencies can you say that about?

My family and I have been using Robert Wilkens Insurance for many years now. John and his team shop for the best insurance carriers for each customers unique situation. They have saved us thousands of dollars over the years! I would recommend them to anyone looking to save money on insurance but still keeping high end coverage.