Acacia Landscape & Design

I used Acacia for a new house build landscaping job (about $ 80K) and thought that it was pricey. The work was adequate, although some issues remain unresolved. I did have them bid on some more work recently and was surprised at how high they were. They bid a total of 10 (7 up/​3 down) LED/​low voltage lights and delivery and spreading of 8 yds cedar mulch for a total of $ 5400 (LESS tax). I got several other bids and the next highest one bid 15 lights (7 up/​8 down with one additional one for a flagpole light) and delivery and spreading of 8 – 12 yds of black dyed mulch for $ 3,316. Acacia was 63% higher for the entire job, about 88% higher for the lights with 5 less lights than the next highest bidder. The lights are the same brass lights, same brand. BTW, these lights are near lights ACACIA already installed, and no more than75 to 80′ from the control box. Based on this estimate (which suggests I had «sucker» on my forehead) I don’t even want anyone to price out what I should have paid for the first job.

Here’s a concept… I want to give you money and you won’t take it!?
I called to set up an appointment to have our entire front yard, raised beds redone landscaped. This is not a small job, as it is the lot is 100′ wide and several levels of beds, as well as the back yard and a possible pergola build.
I was told by the receptionist that since my job was not going to cost enough money, and the transportation costs would not benefit them or me they would not even take a look at it.
I live 42 miles away, in the Texas Hill Country, as they advertise they service. I am also the business owner of a service company in the same Hill Country area, where we cover a radius of 50 miles and i am willing to pay a trip charge.
Bad service. Plus one of their estimators even lives around the corner from me, who drives his work truck home. Where are those transportation costs going?

Acacia Landscape and Design did an amazing job doing a complete landscape redesign! We previously had water drainage issues in the front of our house for years and they where able to solve them for us! They also did an great job transforming our old landscaping into a beautiful hill country oasis that I am enjoying even more now that the landscaping is growing in. I am also really impressed with their use of water saving sprinkler heads and drip irrigation throughout their landscape design. Compared to our old irrigation system which was a constant headache with areas of over watering and hotspots. We don’t have those problems anymore with our new irrigation system they installed! There customer service was great during their work and even after their work was complete. I really appreciated their followup checkups on the landscaping and can tell they have a real passion for their work! I came away knowing Brian, the designers and all of his crew chiefs on a first name basis and it was a pleasure working with all of them. I’m a strong believer in «you get what you pay for» and I feel my money was well spent.