Tower Dental Group

This review is not about Dr. Newman. He didn’t drill my tooth. Only removed the temp crown and installed the new one after his partner was removed from the business. He did say some alarming things. something about his old drill instructor that said good was good enough. Then he talked about his inability to control his doughnut habit. This was all before actually introducing himself.
It has been a year since I had work done here and I cannot use the right side of my mouth. The work was done by a dentist that a so-​called friend recommended. It wasn’t Dr. Newman and I don’t remember his name, but he no longer works there. Apparently he had some issues that wasn’t being brought to my attention and he worked on my mouth anyway.
I came here for a crown. They decided I needed a deep cleaning and that it should be prioritized over my crown, even though the girl that recommended it said I don’t actually need it immediately, but can do within the next 6 months or so. I stupidly accepted and booked an appointment that changed when my crown would be installed. During the wait for the new appointment, I realized it was a mistake to postpone what I originally scheduled. I canceled the deep cleaning and tried to get the crown as soon as possible. I had to wait longer now and my problem wasn’t getting any better. During the extended wait, I accidentally broke part of the tooth that needed the crown while flossing. At the previous visit, it was noted that I may need a root canal. I was worried because I did some reading about root canals and how they could lead to other health problems.
When the day finally came that I was to get my crown, there was no mention of the root canal, no additional scan or anything. I asked if I may still need it and was told no. At this point I should have known better, but hey, if I didn’t catch the dentist’s mistake, that’s my fault. right? (of course not, I’m not a Dr.)
I wasn’t given an option for what type of crown I should have. I asked and they told me it’d be a porcelain crown. I later went home and did my own research. I determined that porcelain wouldn’t be smart for someone that may grind their teeth as the porcelain would damage other teeth. I learned that gold is/​was the best option as it is the closest to your natural tooth enamel and is soft enough not to damage other teeth. My next question was what mixture of gold would I be receiving. Apparently, I’m the only one that ever asks such questions. The girls had no idea and they’re not allowed to tell you what lab they use so you can ask them questions. I had to basically call all around asking different labs and I finally got some information from a lab tech. I just wanted to make sure I was getting the highest purity. Fuck me for caring, right?
The dentist drilled deep into my tooth. My teeth have a low profile from excessive grinding when I was younger. I feel the dentist didn’t take this into account and dug too deep. I thought the pain would go away. Here I am more than a year later and I cannot chew with the right side of my mouth. If I bite with that tooth, I get a shooting pain. There is no pain otherwise.
There is nothing worse than being subjected to a quack that will reduce your quality of life for the rest of your life. What am I supposed to do now? See another dentist and spend thousands of dollars and possibly loose a tooth that didn’t originally need to be extracted? I payed over $ 1.5k to lose function. I’d like to castrate the Dr. that did this to me.
The lesson I learned was to never listen to «friends» (even if he/​she is studying to be a dentist) about life changing events. Do your own extensive research and pay top dollar if need be. My first and only crown and I got fucked. It’s infuriating.

This practice wants to milk your insurance company by doing unnecessary procedures and overcharging you if you insist on paying cash for something. The doctor’s «personality» is annoying and he should focus more on his work and less on his dumb comedy. This is a rotten rip off of a place and I would never recommend it to anyone

I’ve been going to Tower Dental for over a year now, and I’m impressed each time I go. Alma is a very professional hygienist, and Laura, the administrative assistant, is super helpful. Of course, the dentist is great, and has a truly unique «chair side» manner. Quick to make a joke, but just as quick to get down to business and make sure my teeth are ok. He provides helpful advice.

I used to go to this dentist because he was close to work and home and I could easily make appointments around my schedule. At first it was great, Doctor Newman is a little quirky but he seemed to know what he was taking about. The staff was very friendly as well. What I felt they failed in doing was communicating to me that everything they were doing for me was not all covered by the insurance.
On a typical visit I would go in, get something done, go back to the front desk, get another appointment and then goodbye, goodbye, see you next time… they never tried to collect anything, so I assumed the insurance was covering it. Later I found out I had a balance which I started paying little by little each month. After a couple months I go back and they either changed owners or administrators, but they told me I could not get anything else done because of the balance I still had. Understandable, but I tried to explain that wasn’t my fault.
My dad also goes to them and on one occasion they told him I had a balance and he paid it off for me. While I was very thankful to my dad for that, I was furious towards them for telling him something that had nothing to do with him. That was the last straw for me. I haven’t called them since then.

Great Dentistry!

After a crown popped off while riding down the interstate, I asked Siri for an emergency dentist. This was the 2^nd number that came up and they had a great receptionist. The staff was friendly, but I was left in a room with very little communication about what was going on. The doc (not the one in the photo) showed up after about 15 minutes and the process from then on was really good. He did a great job. The office is under renovation, so I took a star off from the highest rating.