Animal Hospital of Boca Raton

Took our cat here to have an enema administered as a result of our cat being constipated for a few days. The vet technician was wonderful. Very nice and gentle. When the Doctor came into the exam room, we told him our cat had a history of constipation and that he had an enema previously. The doctor confirmed he was impacted by feeling his abdomen and said he needed xrays, bloodwork and an enema. We did not want our cat poked and prodded when all he needed was an enema but we said OK and off the doctor went. 5 minutes later the vet tech comes in with a bill for about a $ 1000. The cat has had enemas, bloodwork and xrays fairly recently for this problem and this was normally a $ 300 — $ 500 visit. Shocked by the bill (which by the way I have never been given prior to a procedure at any vet office), I looked more closely. I noticed that sedation was one of the items on a long, long list of things on the bill. Note that my cat has had 4 enemas previously by two different vets and not once did they have to sedate him, let alone even suggest that. My cat has always been docile and not violent with any vets. My initial feeling after seeing the bill was to walk out and go see another vet. This is what I should have done. But concern over immediately relieving my cat’s constipation was paramount so I told the technician that I did not want him sedated, unnecessarily poked and proded and just want him to have an enema because we know the issue well. He says he understands yet the doctor then returns to the room to discuss the bill. He talks us into an antiinflammatory, rabies and fluid, even though our cat is on a 85%+ moisture diet and we gave him even more hydration the past few days because of the constipation. He then tells us he may need to do sedation with a ‘soap and water’ enema and whether we just want to go with a Fleet enema instead, which can be less effective. I told him our cat has only had ‘soap and water’ enemas previously and that they worked well so that is what we would like to do. (Note: No other vet ever suggested a Fleet enema to us before so I read more on this today and learned Fleet enemas can be dangerous to cats.) I also told him not to sedate our cat if they are unable to do the soap water enema. A few minutes later the doctor returns with a blue sheet of paper he wants me to sign confirming the procdures I declined to have performed on the cat. Several minutes after that, he comes in to have me inital items on the same blue sheet. Wow, been sued much, Doctor? I then noticed a video camera in the exam room. Hmm. 10 minutes later the doctor pops his head in the room and tells me he can’t get near the cat to give him the enema, however he already gave him the anti-​inflammatory, fluid shot and rabies shot. Ah, so I guess the cat wasn’t that difficult, huh. At this point, I have zero trust or faith in this doctor so I tell him not to administer the fleet enema nor to sedate him for the other enema and we will take the cat home. We were directed to reception to pay the bill and they will bring our cat there. We receive the bill ($ 200+) and notice there is an added charge of an antibiotic shot which to my recollection was never discussed. I was previously told by another vet that an antibiotic is very bad to give a cat when they are constipated because it can make the problem worse so I believe I would have recalled that discussion. The bill, payment, etc took between 5 to 10 minutes yet we still were not given our cat. At that point, it felt like he was being held as ransom until we paid the bill. We inquired where he was and he was finally brought out by the vet tech. Immediately afterwards, We went to the pet store and picked up a hairball remedy (which our cat surprisingly liked) and an hour later, he deficated. I am so thankful we didn’t put him through unnecessary additional treatment by this vet. From now on, we will always wait for an appointment at our normal vet.

This is the worst hospital in the world big time tiff they charge me 970 dollars for radiography and the real prize is 150 dollars plus another one 1112 dollars for visiting and other stupid medicine and my dog is still the same. Not go to this butcher they won’t only still your MONEY