Panda Express

The food was hot and fresh and really tasty. I have been to many Panda’s in my lifetime and this was a satisfactory experience. The Orange Chicken is always a good bet, but the Beijing Beef and Sweet Fire Chicken are tasty options too.

I come here at least once a month and I LOVE it! I’m not expecting real chinese food, I come for the fried chicken drenched in sauce, haha. And they deliver. I’m addicted to their orange chicken! Price is a little above say a McDonalds, but it’s a little nicer than a typical fast food joint. Beware — their drink sizes are HUGE. Pick what size you think you want and go down one.

Ok, here’s the thing with this particular location — they have an extremely flakey computer system and a poor management team. I used to visit them once or twice a week since I literally work across the street and I love asian food. However, in the last 2 months the computer system has been down FOUR times now and unable to process a credit card. I don’t usually carry cash, since everyone takes credit/​debit cards and it makes expense tracking and budgeting in quicken so much easier.
Do they post a sign on the door saying the system is down? No! do they tell you at the front of the line when your order? No! They make you wait in line, through the lunch rush, for 10 minutes or so. you finally get your food ordered. Snake through the line and get some sides. Order a drink. Then finally after everything has been rung up, the cashier says «Oh, the system is down. There’s an ATM in the Target across the street if you need to get cash». REALLY???
Riiiiiight… if I’m leaving, I’m not coming back for some cold food. Seriously. Get a backup system. Bust out the old paper credit card machines that do the carbon copy imprint. Program your register to work in «offline mode». I mean, you’re not asking for signatures anyway, and are accepting the risk for small order. why not just take all cards offline and batch them up at the end up the day when you transmit them?
Once in a while… sure I can forgive the inconvenience. Stuff happens. But 4 times now, with no warning until I get to the end of the line? At least post something on the door so I don’t burn my short lunch break on your stupid line and walk away with no food!
I will not be back. There are way to many asian joints in the area to put up with a crap shoot on my short lunch break.