FedEx Office Print & Ship Center

Personally I find all the bad reviews kinda odd, tbh, as I’ve had flyers printed here 3 times that I ordered online and used their fax machine a few times as well.
I’ve picked up in the morning, afternoon and evening… and I’ve never seen this location with more then 3 customers in the store at a time. Of the 3 times I have come here, once there was 1 employee in the evening, once there was two employees (this afternoon, around 3pm) and the one time I came late morning I could swear I saw 3 employees.
All that too say, I always get friendly professional service… perhaps the people that get bad service, give bad service… and it’s a «karma» thing. :-)
One last thing… Many thanks to Alex. I was about to buy some printer ink and he checked the expiration date on it (who does that?) and saw that it was past it’s date, so he didn’t sell me the ink. It’s «little things» like that, that will keep me coming back to this location!
Thanks again for the great service!
Dave Lewerenz
Bloomingdale

GO ANYWHERE ELSE FOR YOUR PRINTING NEEDS! This place is understaffed and very busy. I asked for help with printing and I was shown the machines. I asked if I could get help lightening up my project (from a flash drive) & I was told it couldn’t be done. I am so sorry I didn’t go elsewhere for my project. Next time I will know better!

Oh, the service here is terrible!
For the second time in 3 years, I decided to use this location for printing, since it is near my home. And for the second time, it was a mistake. The problem seems to be that they are understaffed, and they do not communicate with their customers.
I had ordered 120 7-​page color copies through FedEx Office online. They guaranteed that it would be ready the next day by 9:00am.
When I went to pick up my copies shortly after 9, the lady behind the counter first couldn’t find my order. When she finally did, she told me it wasn’t ready, that my pickup was at noon. I pulled up the confirmation on my cell phone, where it clearly said 9. She then told me that someone should have called me and changed the time. No such call was ever made, they’re was no voice mail, nothing!
I didn’t feel like arguing, so I just told the girl that she should call me when my copies were ready. Finally, at 11:30, the call came! I proceeded to go back to the FedEx Office Store. Where there was a line 5 people deep, and only the one girl working. I needed the copies for a meeting on Monday, so leaving was not an option. So I waited 20 minutes. When it was my turn, she gave me my copies, and told me that I was actually correct — my order did say 9:00, and she didn’t know why it was changed.
The girl working they’re was nice enough, and apologetic, but ultimately, it comes down to communication. There was no reason they couldn’t have called me to advise me of the delay.
They didn’t even offer me a coupon! They wasted my time — twice. And then made me late for my next appointment.
I have (hopefully) learned my lesson and will use UPS next time.
I just think for almost $ 400 spent, the service should be second to none.

Horrible experience. I literally waited in line for 30 minutes and then the incompetent employee told me she couldn’t do a simple task that I know they can do because they’ve done it before. So, my documents aren’t getting sent because I’m nay waiting in that ridiculous line again.

All I want for Christmas is at least two employees working at the store at the same time. If Santa can not accommodate the wish of adults, can someone direct me to a wishing well with real results.
Seriously, why is the place extremely under staffed!!! It is routinely busy, particularly after 5pm but there always one lonely employee working at a given time. The story is the other person is at lunch or working on a special assignment. It’s either a bad line or sad story. But both are unacceptable.
The long, slow line is a serious deterrent but lucky for them, they are the only show in town.

Line of 7 people on one side. 4 people on the other side and they have 1 lady working here. I’ll take my business to UPS where I get faster service.

Excellent service here. Love that it is a fed ex and a print center as well. Also very helpful that they are open 24h. Friendly staff. Plenty of copiers and great 15 minutes parking just outside.

I’ve been visiting this place too much lately as some technical difficulties make printing stuff for work very inconvenient. My manager got me a card, which is like a gift card with a balance. It’s very easy to zip in here, make your copies and get a receipt. They even have special parking for people to run in and get their stuff!
You can send items to print there online and they will call you when they are ready. I REALLY like that option, but you can’t do it with the prepaid card. You have to use a credit card to pay for it or charge it to an account which I don’t have.
I like the store and the people are helpful, but why not let me use the prepaid card online? You can use a gift card to buy other stuff, why not make your copies?

Had a very bad experience with fedex in general. Especially with the fedex on call. First I ordered express delivery for my halloween costume and it was suposed to be delivered within 2 days and I got it after 4days on halloween day that evening when all my friends were already ready to go out I still was waiting for my package. I am very very disapointed with fedex services and will never again order online with fedex express delivery.

This is such a convenient place to package and send stuff through FedEx. They have envelops and supplies right next to the FedEx drop box. Packages are picked up around 7pm during the week.
The staff is friendly and helpful. I accidentally mislabeled one of my packages and it was trapped in the locked box.
Noooooooo…
They couldn’t find the code to open the box but offered to find the package for me and replace the label with the correct one when the FedEx guy comes to pick up the packages. It was delivered the next morning! I’m giving you 5 stars for this service. Thank you :)

My fax machine went wack one day, and I really needed to send some important documents out. So, I went to Kinko’s and was able to use their fax. I don’t really remember how much they charged me, but it was pretty reasonable to get the job done.