Burlington

This store is disgusting! Clothes thrown everywhere, things stolen out of packages, broken merchandise, kids running wild, mystery stains on carpet and merchandise. Once, I found an empty starbucks cup in a boot. WHO DOES THAT. Animals! You can’t walk down an aisle without tripping over a ton of things jerks pull off of shelves and leave on the floor when they didn’t want it. The associates do nothing about it. Half of them are overwhelmed with jerks haggling and complaining in the checkout line. The other half are just wandering around staring into space. I saw one step over a rolled up rug in the middle of the aisle and left it there. Really?! This store brings out the lowest animals in the kingdom. Complete disregard for everyone around them.

Went into this store with my family to buy easter dresses will never go again so prejudice in this store cashier put another customer before us he saw us standing there before that customer I believe it was because of our skin color he didn’t care. The other cashier knew it was wrong she looked at us and shook her head. Will not go back there the store was so messing stuff was all over the floors, was poorly cleaned.

Was doing some last minute Christmas shopping on Christmas Eve 2013 — in a crowded mall — and decided to just come in here and «look around and about.»
Two stars is really pushing it — especially considering I remember what this «store location» once was many years ago when I was a kid back in the late 80’s. Many of you may remember this place being a large Montgomery Ward — back then (before they slowly went downhill and eventually folded) Ward’s was no different than the likes of Penny’s, Sears, even Carson Piere Scott in terms of large, upscale anchor stores.
Ghosts of what «once was» now just remain.
This place really is a hole in the wall. It’s only saving grace is that you CAN find a few gems amongst the disarray and shambles.
Store is messy, disorganized, and almost looks abandoned. Looks like a mini-​tornado hit it. Clothes and coats all over the floors. Now I know this is mostly because people are sloppy and ignorant and just fling things around rather than taking the time to put them back properly — but — the store appears to have no housekeeping. Seldom if ever have I even seen any store associates walking around like you do just about any other place of business. There may be 3 in the entire store, and 2 are behind registers, and the other is on lunch or dinner break. Almost like «all Indians, no chiefs…»
— Store has these obnoxious «shopping carts» which are more of a hinderance than of benefit. We all know there are always those «Few» who take these darn carts out of the store, and walk around the mall with them — which is technically not illegal — but — it’s really not permitted, either. Of course you then always see the Burlington Coat Factory carts all over the parking lots — sometimes 3 blocks away — as if these people walked them and their kids in the carts and just abandoned them when they got home. (Sears also does this, and it is my pet-​peeve).
— Walked upstairs to just see what was up there, and remember the old times of Ward’s. Most of the upstairs is now blocked off and just a little section remains of mostly babies and children’s clothes and maternity stuff. I walked up there for a few minutes, then returned downstairs. Not much to see, in fact the upper mall entrance (going into the mall) to this store is now just blocked off.
— Overall, just a danger-​zone kinda place. Have a walk around, see who you see in there, and what the place looks like. If you have common sense, you will be able to utilize that very easily and get a very accurate answer. Again, you can find some gems in here if you want to walk up and down messy dirty unorganized aisle of clothes and coats with hardly any sales associates around to assist ya — but I’d rather save my time and sanity and find those same items on ebay or some other location and just avoid this rat’s nest all together :)
Two stars is being generous to what this location has become over the years… Coming up with reasons on how this place even stays open for as long as it has is beyond my pay scale.

Went in for a gift card and only two registers were open. I thought I was in a time warp because both cashiers were overhead paging someone for price checks. A gentleman walked over, grabbed both times, and disappeared going to find the prices. No other register opened up, nor did either cashier suspend their transactions to take any other customers. Won’t be shopping there again! I hope the recipient of my gift card has better luck!

I tried to buy a winter coat here today. The store was an absolute disaster. Clothing, hangers and signs were scattered all over the floor. Shame on whomever subjects the poor employees to clean up after their mess! The racks were no better, as all sizes were mixed in together, making finding the correct coat a massive waste of time. Most thrift stores are better organized. Docked a star for the lack of cleanliness.

WOW — HUGE selection of everything. Very disorganized but a great way to kill a few hours indoors on a rainy day.

Our visit was halfway successful as my boyfriend did find a coat. The price, like all Burlington locations, was excellent. But wow, I’m surprised we found a damn thing!
I also was looking for a coat. While they have a ton of coats, they were so insanely mixed up that there was no way I was going to find what I was looking for. They also are missing probably 90% of their mirrors on their end caps. I was so frustrated that I gave up after 20 minutes of searching and not being able to finding that the only consistency to the organization was that 100% of the women’s coats sections was in disarray.