79 Nails

I went on Saturday for a Mani/​Pedi day with my mother. My mom is diabetic and I mentioned it to the owner. She was very gentle with her and my mom was happy with the service. On the other hand I was quite a bit disappointed. I waited over an hour in the waiting area (which was fine since it was really busy) after that I was told to seat on the Pedicure chair and my feet were soaking for an hour before someone was able to come take of me. The young lady that did my pedicure did a great job on that. She was also the one that did my gel manicure and then I decided to get a gel pedicure as well. When she was doing my manicure she did not push back the cuticles so when she applied the gel it was on my skin so later that night after I showered one of my nails was lifting and getting caught on my clothing. i figured it would be okay, by Tuesday all my nails were getting caught in my hair, clothing and just about everything I touched. I called and the owner told me to come in that she will take me right away and she would fix it. I waited an hour before she was able to get to me… I expressed my concerns about my other hand having the same issue and she brushed it off and said it should be okay. She then proceeded to soak my nail on the left hand only to get them fixed. She did a very sloppy job, she did not cover my whole nail with the color or even the gel. At this point I was so aggravated that I just let her finish her sloppy job and went home. I will never go back.

I’m very surprised at all the bad reviews for this place… I love this salon! In all of the places in CT that have done my nails, I’ve never been completely satisfied with my nails until I started going here. I like the ambience, it’s a beautiful salon, very calm. The workers are funny they have me laughing the whole time every time I go there.

I will NEVER visit this salon again! I went in for a pedicure after a stressful day and was greeted by the owner at the door smoking a cigarette. When the owner asked another male employee to take me as a customer he looked highly inconvenienced by having to work.
I chose a decent color from the horrible selection they had, and placed my feet in the cold water they set up for me. The place looked dirty, the owner took a nap on the couch for his customers the entire time, and no one in there looked like they cared at all about the business or their job.
My toes were not shaped, and the guy only put two coats of polish on that is still transparent. It was such a long day I didn’t even bother asking him to fix it.
While my toes were drying, the employee rinsed out the tools used on my feet with tap water and placed them back on his tray… GROSS! Then took the towel that my feet were on and wiped the foot bath… But it gets better, he took off the gloves worn during the pedicure and put them on his tray! I am so disgusted and appalled at the lack of sanitation. There was never any employee hand washing; and if there was it wouldn’t have mattered because the soap was empty!
When I got up to pay, the owner and other male employee were laying in the couches, and he didn’t even get up to ring me out! A woman working with another customer got up to take my money! I cannot believe they did not care at all!
The owner is a drunk alcoholic, and only wants your money. Whatever you do DO NOT GO HERE you will get the worst service, and most likely an infection!

This was probably my worst gel manicure experience to date. I was on a work break and this was right across the street so instead of driving the 15 minutes to my regular salon and risking being late for work– I tried this one. Big mistake!
My first clue that this manicure was going to suck was the fact that no one pushed back my cuticles or cut my hang nails before starting to polish… um, okay. Then the man sloppily put the base coat on– he made no effort to completely cover my nail or to do an even coat. Once he started the color it was even worse. Again, he wasn’t going to the edge of my nail on either side, it was literally a line down the center of my nail. So I had to walk him through each one like okay can you fix that one… and that one… and that one… you think he’d get the hint but no! I went through each individual nail and had to ask him to fix each one!
I like to do one sparkly accent nail, so the man put one sloppy coat of THICK glitter… again, not going to the edge of my nail… it looked so bad but I didn’t want to risk him doing an even thicker coat so I just let it be. He put top coat on and at that point the woman took over. The lady then put ANOTHER coat of glitter over the already laughably thick coat of glitter (I’m assuming she was trying to fix the fact that the guy didn’t go to the edges of my nails) but it just ended up looking worse. And of course she had to put another coat over that. My accent nails were SO THICK. It looked so awful I had to ask her to redo those nails without the glitter. She then argued with me saying this is how thick it is when you do glitter blah blah blah. I have had probably had 100 gel manicures in my life at this point and at least 30 of them involved glitter and it was never thick or clumpy like this! Sorry lady! So she goes to redo the 2 nails and obviously I am expecting her to soak them off! NOPE! She just drills down my real nail! It would have taken her 2 minutes to soak it as they were shellac not opi (also there was NOONE ELSE in there) but nope too much work I guess!
I ended up with my 2 nails that she drilled down HURTING. They are so thin and weak I don’t even know if I can get them redone now because my nails are so weak. I have Shellac polish piled up all in my nail beds and horribly shaped nails that are a gloppy mess. Not to mention that this salon was DIRTY. I didn’t see a single tool she used come out of a sterilization bag, the uv light was filthy as were all of the stations. Even the paper towel rolls were dirty! So disgusted with this place I hope they go out of business!

You get what you pay for. The one employee was laid across the couch with his feet on it and on the window. Don’t expect him to actually get up. He will help you as he stays horizontal. The lady who took care of me is very nice but it is a rush job.

Beautiful and trendy? Not sure what you think is beautiful and trendy but its not this salon. This place is the a dump. There was no soap or paper towels in the bathroom, the back room was absolutely disgusting, overflowing laundry baskets of towels, and just over all dirty and stinks like acetone. The pedicure carts aren’t kept clean and I never saw the girl clean the tub after she did my feet. And, they have a poor selection of polish.

I use to go to this salon religiously for the clean atmosphere but as the salon ages it is not being up kept well. The only person who can do nails halfway good is Lori, the other two Tommy and Lilly do your nails in a rush and your nails look like a blind person painted them in the end. Tommy the presumed owner will rob you blind services like repair of splitting nail will cost you 2 dollars a nail to fix on top of the gel polish price

Gorgeous clean, new salon. Very trendy atmosphere. The owner offers free wine to his clientele. My complaints are twofold: first with the nail tech Laurie who worked with me and second with the owner. The nail tech ground my natural nails down with a drill, which has weakened them and made them break. Then, the gel polish she applied chipped the very next day and continued to chip and flake off. The reason I get gel polish to begin with is because it doesn’t chip for weeks.
Second, the owner continually made very inappropriate sexual innuendos to the clients that made me feel very uncomfortable. Keep in mind, I am not a shy person by any means. The other women in the salon laughed it off awkwardly, but in my book, that is not ok.
I won’t be going back.