Western Sales & Services

Remember that first snowstorm of 2014??? Well, 2 hours into it our hot water heater started leaking. I had a lot of time to check out different companies and had initially decided to purchase one from Lowes. $ 500 and I had to install it myself… the reviews looked like it was a piece of cake. We went out to look at them and it looked cheap and flimsy.
My dad insisted I call Western and they quoted me a flat rate of $ 1150. No thanks. But husband insisted we use them in case there was a problem with us installing it.
Jay came out the next day and fiddled around and since our house is so old, there were a few installation problems. He had to use a different model because of size limitations, and while wait for his partner to bring it, totally redid the piping. He also vaccummed and cleaned the area. He installed the Ruud unit nicely and it took over 3.5 hours.
I was very impressed with everything that day but the icing on the cake??? Yesterday we got a $ 350 rebate in the mail from Alagasco. We didn’t fill out anything. they did! We will use that rebate to install a new oven now. Nice surprise!