Graebel Van Lines

We picked Graebel because they are a family owned, one provider company. We began our move in New Haven, CT moving back to the Birmingham area. The packers were excellent. However, that was all. The scheduled load date for our packed items were scheduled for the next day but were delayed by one day and the movers came on a holiday to load our home. The first movers were quick and efficient. We left CT hoping to receive our belongings within the ten day window, no later than the following Friday. With no word from Graebel by Wednesday of the next week we began calling all the contacts that seemed concerned previously and did not receive responses from anyone in a professionally appropriate time frame.
Our worldly possessions arrived three days late on the Monday after the promised ten day window. A crew of eight loaded our belongs, a crew of two came to unload. The driver was extremely frustrated with his sole unloading companion. These gentleman worked from 7:30 until 5:30 unloading our belongs with our help and had to drive back to Atlanta that evening. Multiple items were scratched, dented, and in unacceptable condition. Our multiple claims forms are growing throughout the unpacking process.
This company does not seem to value the items of the people they serve. They also have a problem with telling the truth to their customers. I would strongly recommend going with a slightly more expensive company over Graebel Van Lines.