Figo Salon

This was my first time at Figo and I asked for Anna-​Marie. She took her time with me and asked me lots of questions about my hair. She listened and styled my hair while showing me how to do it myself. She really did an outstanding job.

I got to Figo to see Joy, and I absolutely love the work she does! I have thick, frizzy hair, and I’m super picky about my cuts and color. Joy completely fixed my layers and made my hair look beautiful again. She also has colored my hair, and I’m always completely satisfied with her work. I like her approach a lot, she’s very honest and doesn’t take anything personally when it comes to opinions about what I like and what I don’t like. I just love her and I would recommend her to anyone confidently!!! She’s the best!

I have been coming to Figo since 2011 and always get amazing compliments on my hair. Chris Roberts has done my hair exclusively and it’s never looked better or been in stronger condition. My blonde always looks amazing when I leave the salon, which is not a simple task. Would (and do) recommend Figo and Chris to everyone!

Tip of the hat to Figo for consistently excellent service. The desk staff are friendly and helpful, offering to take your coat and/​or fetch a beverage for you immediately.
The stylists continually update their product knowledge. The salon is clean, bright, and busy-​but-​not-​hectic in vibe (and I was there on Valentine’s Day, one of the looniest days of the year for salons).
Wendy C has been my stylist for nearly a year; I drive 250 miles to see her but she is worth the effort! My color and style have never received as many compliments as they do since Wendy «took over» my hair.
Highly recommended!

I don’t know what I would do without Kirstyn at Figo. I’ve been blonde for awhile now, but have been trying to achieve a certain color for years now. She truly has the best eye for color.
Not to mention, she is incredibly dedicated to her clients and comes in early, stays late… She is the absolute best!
There was a time when I came here almost 8 – 9 years ago, and had the most horrific experience and had vowed to never come back. Kirstyn is the only reason I stepped foot in here again. I would follow that girl anywhere!

Joy is the best hair stylist I’ve ever had. I have long, thick, coarse, and wavy asian hair and joy really knew how to cut my hair. Even other stylists on the street would compliment me on my haircut. My favorite thing about my haircut is that it grew out nicely. Normally, you have to get a haircut every few months otherwise you lose the shape and texture, but Joy’s haircut kept it’s shape even though I grew it out for a year.
She also took the time to do a thorough consultation with me and made sure she fully understood what I wanted.
She’s very pleasant and fun to be with too! She’s not snobby like you would expect from someone working in a higher end salon.

Mine is more of a question than a review. Is it necessary to give a tip to the owner? And, how do you recommend tipping their assistants?
I’ll give 4′, based on others until I have a chance to go for my first time!

In short, the place is both dated and dirty. The individual stations are disorganized (think brushes, money, cans of soda, other trash splayed) and there is hair ALL over the floor. Gross. Nobody offered a magazine and my stylist didn’t check on me while my hair was being highlighted. The result was OK but it was clear she did what she wanted to do, not what I had asked for. They charge way too much for what level of service is actually provided.

I had my 3^rd visit today and each time I continue to be more impressed. Chris R, is seriously the best! I first went to him as a recommendation from a friend and will never go anywhere else. He’s so friendly and knowledgeable and he’s freaking awesome at my blonde color and highlights and consults me each visit so we’re always both on the same page on what I’m looking to do. His assistant Liz is so delightful too! Everything from the customer service to the atmosphere is superb! :-)

What a shame. A disgrace. I had this stylist called Lena or something like that when I actually asked for Nina.
She thinned the heck out of my hair without asking my permission and I had to take the pains of having to use expensive volumizing products, as well as spend precious use of my time having to agonize over making it thick again. Now I have to wait 2 years, thanks to Lena.
Lena basically did whatever she wanted without checking with me. She completely disregarded what I wanted and went ahead with what SHE wanted.
Please do yourself a favor and do not ever request Lena.

I went to Figo last night for my first time ever. As long as I have lived in the area and known of this place, it took a recommendation from another Unilocaler to get me to go. Also, it didn’t hurt that my stylist at Liquid Salon retired and I’m forcibly in the market for a new stylist. I have a couple gripes, but my hair cut is so amazing I couldn’t bring myself to knock off a star. I hate to say who cut my hair because he is already way over booked, but it was Rino (the owner). As for my color, he talked me out of getting a base color with ombré like I wanted. I understand, he would like to get to know my hair slowly before he jumps into that. He definitely went conservative and just gave me a slight tint from my natural color. He asked me to try it and then we will take it from there, I’m fine with that. Next time — darker.
One of my peeves in an upscale salon is when assistants are doing parts of your service instead of the stylist, but somehow I was ok with it last night. Rino has a couple of assistants who applied my color, but it was ok. He did handle my cut and blowout, and he monitored the color closely, and was the one who gave the formula. I was there a bit too long though, 2.5 hours is a lot when on top of it I wasn’t in front of Rino much. I’m hoping that next time it gets trimmed down, otherwise I might say something. It was my first visit, so maybe that is why (there was a consultation to start). It’s not enough of an issue at this point for me to knock off a star. I get it… he’s the owner and he’s awesome. I have thick curly hair that requires quite the blow out. Rino dried my hair and used a straightening iron before cutting it. Somehow, he doesn’t «thin» the hair when he is cutting, but he has a way to cut it so the weight is out. He got it straight as a board, which I might mention next time… it was somehow too straight. I never thought I would say that because normally I struggle with getting my hair straight. I can tell this is the best haircut of my life. Ok, I’ve said that before with another stylist, but he has surpassed everyone. Rino is a wizard with the scissors. I don’t feel I paid any more at Figo than I have paid at all the other upscale salons I have been to, the price was average. They sell Shu Uemura and Kerastase (no Oribe or Bumble which I’m curious about, I will ask why).

This salon was recommended by Several people and I thought everything was going great until I saw my hair in the mirror. The platinum blonde color I asked for (which was barely a couple shades lighter than my natural by the way) by showing tons of pictures and the stylist showing me a color swatch, was nothing
Iike what I received. My hair was the strangest color, in some light It looked grey in others dark super ashy blonde. The thing that bothered me was before I saw myself, the owner and stylist kept exclaiming how ‘perfect’ it looked etc. After staring at it a long while in outdoor and indoor light I said you can’t honestly tell me this looks anything like the pictures. The owner disagreed and said it looked the same, which was laughable. Maybe I’ll post a comparison picture. It seemed like they knew they screwed up and instead of admitting it, were all trying to convince me I was crazy and that it looked close to these pictures. Now that it’s been fixed by someone else I know they never lifted my hair enough with bleach, and overcompensated so much with ashy toner that the result was awful and actually darkened my hair from what I came in with. They tried washing out the toner, it did nothing, I was at the salon for over 5 hours total and charged the most I’d ever been charged to get my hair done, for them to totally screw up my hair. At this point since it took 5 hours, I was very late for a dinner with my boyfriends family. When I scheduled my appointment nobody mentioned that they only take cash tips. So, I had no choice but to leave without tipping, which I somehow felt bad about despite the stylist completely messing up my color. When I got home and over the next day I was even more upset with how it looked. I’m not confrontational and since this was a birthday gift from my boyfriend, he called the salon. The way the owner handled everything really bothered me. They did offer to fix it, but he kept insisting that the color was what I asked for because there was no yellow/​brassiness in it (yeah because it was the opposite problem and silver!) and that maybe this was my fault because I actually wanted warmer toned hair. I showed probably 15 examples of the classic platinum color I wanted so that was total crap. He also had the excuse that platinum was hard to do. My hair is already light blonde, I didn’t ask to go from black to platinum. If double process is that hard, then they shouldn’t offer it at all. Plus booking my appointment, I clearly stated I wanted double process done. Between that and the way he acted the day in the salon, why would I trust him to touch my hair again if he insisted nothing was wrong with it? At that point we asked for a refund, but he would only agree to half so he could ‘take care of his stylist for her time’ Half the cost would have been around a 50% tip for his stylist who messed my hair up and I still had to get it fixed somewhere else that would admit it looked crazy. The next day, my boyfriend called again and was told the owner was too busy to come to the phone at all that day (for a minute). When he calmly stated that we were willing to pay what would equal a 20% tip for the stylists time and that he needed to discuss it with the owner or we would be disputing the charge, the girl on the phone claimed she ‘didn’t like how she was being threatened’ Again this was laughable and the last straw. This place is unbelievably unprofessional. My hair is now fixed, and very close to the platinum color I asked for. So no Figo, it didn’t look like that when you were done with it. While fixing my hair elsewhere, I was told my cut was uneven on top of it. Save your money and go somewhere else! Especially if you want light blonde hair. By far my worst salon experience ever! And I’ve had bad luck.

I made my appointment with Tamra for an undo. She did an AWESOME job. I loved love loved the style. I brought in 5 pictures because I knew that you can’t always get the hair style you want depending on your hair type. I wanted a messy, but classy and lots of volume. She did everything I asked. Tamra has been at Figo Salon for 9 years and probably has longer experience from somewhere else. I will definitely be seeing her again.
Oh and the salon is very clean and very busy so book your appointments in advance.

I switched to Figo from another salon and I must admit, I have no regrets. The atmosphere is great and Chris Roberts, my stylist, is fantastic.

I was recommended to see Rino (the owner) by a few people and decided to try him out for a haircut. Now I have been to all the good salons in the metro Detroit area and have never had a haircut so PERFECT in my life! He is the best out there and spends so much time discussing exactly what the client wants. You can tell he truly cares about his job and making the client happy. I loved the cut so much, I referred my mom to him and she is one of the pickiest people I know — but she too also fell in love! He’s done her cut and color a few times now and she also agrees he is hands down the best around. The salon is beautiful as well, and the staff are all friendly and very welcoming. I definitely recommend Figo, you won’t regret it! :)
PS: the foot rests at the washing stations are heavenly!

Have been coming here for years, love stylist Chris. I always get compliments on my hair, it’s the place to go!

After a long hiatus, I returned to Figo for a cut. I used to book here religiously a few years back, but went through a phase where I had a stylist coming to my home, then I switched to my ex bf’s salon — Luigi Bruni. For the last year or so, I have been successfully growing my hair out from shoulder to now nearly elbow length. Try Evening Primrose oil supplements. Anywho– after the length started compromising the style, I decided it was time to call Reno. He has an unreal talent with modern, edgy looks. He does glam and all the other looks just as well but try as I may, I’m just not a polished gal. I need some messy, grunge inspired oomph to my locks. No one does this like Reno. From the first snip I knew I was going to love the result. And I do. I went from borderline prairie girl one length long to effortless sexy supermodel style in twenty minutes or less. The cost is a smidgen above some other local salons but beyond worth it. Being that we are in Michigan, you’re really getting a deal on this level of service. In LA I’d have paid $ 400 for his cut. And it would still have been worth it. Who needs to eat? Lol. I’ll remain at Luigi for color because I can’t bear to separate from Ashley, but Figo also does beautiful color. The salon is simple, modern, clean and welcoming. No bitchy reception, no gimmicks or pretension. Just a bunch of really talented artists doing their thing. Figo uses Shu Umera and Kerastasse products, has pleasant lighting, and their shampoo chairs have foot rests.

Went here on Saturday morning for my appointment. Scheduled for an up-​do for a party in the evening. Seriously nicest salon in the area. You won’t see annoying people just standing around like its a social event… but rather stylists actually loving their job and doing amazing work! The salon almost makes you forget that you are in Michigan. Somewhat on the pricey side, but I have seen a few of the stylists here for different occasions and I have always gotten compliments each time. Must check it out if you are in the area.

I pay to see a certain stylist — not to have the entire color session done by their assistant (and still pay FULL price) so said stylist can spend time with another client in the chair across from me. I did get my hair blow dried by her — so I guess I was lucky there.
I even gave them a second shot — same thing happened.

loved it. Morgan K. is amazing. Highly recommend it. It’s a little pricey but worth every penny. They carry Shu Emura hair product and they are also worth every penny. I ended up buying two products and never felt pushed to do so.