Hampton Inn Ocean Springs

This is the worst Hampton Inn I have ever stayed in. Whomever runs/​owns this hotel leaves it grossly understaffed. The front counter person supposed to answer phones, take care of customers checking in or checking out and somehow make a run to the 3^rd floor to drop off extra pillows or towels at 4:30, 5:00pm. In the morning, at a sold out hotel, you have one person taking care of the dining room. That person is supposed to empty trash cans (3 were overflowing at 9am) clean tables and stock all food and drinks. While I was there, I saw at least 8 people leave because there were no eggs, no sausages, no French toast, a small solid ball of oatmeal stuck to the bottom of the slow cooker, no milk, only Decaf coffee. After eating a waffle that I made myself, 20 minutes passed and a batch of scrambled eggs became available. (no sausage, nothing else) The other thing that was unusual was, someone was vacuuming the hallway at 8:45 in the morning. In a town with 7 or 8 casinos, I hope you planned on getting up early! perhaps the person vacuuming could empty trash or wipe down a table or two so that people don’t have to eat at a table with sticky syrup spots, or clean them themselves before sitting down.
At the front desk, the evening person and the morning person on duty were both incredibly nice! Outside of that, I have had better stays at a Motel 6 (seriously!)

I loved this Hampton. The female associate when I checked in was warm and friendly. The room was a well appointed Hampton Inn type room. A outstanding selection of channels on the TV. The bed was really comfortable. The breakfast selection was good, I will come back here again when I am in the area. It is right off the interstate and 10 minutes from the beaches and casinos.

We have come here for a sport tournament our team manager called and was given a group rate. Some of us are active duty military and found a cheaper price online for a military leisure rate so of course we booked that. Well they choose not to honor thay rate. We were with the group so we had to use the group rate… our teams stayed 2 night in over 20 rooms. Well 2 night tge front desk lady had a melt down. She went off on us for «being so loud» she called the cops. They reviewed the tapes n we were not at fault. The cops were called twice. Do not book here. These kids were being great hanging out in rooms playing video games. The beds are awful ever time u moved in the beds u woke up. The fruit at breakfast was canned or previously frozen. Please stay away from this hotel. We have 2 kids n travel sports and personally n professional travel all the time. We have never experienced anything like this. Stay nect store.

Great, convenient location, close to I-​10. Breakfast was terrible, fruit was not fresh, it was all canned. The lighting in the bathroom was the best yet for applying makeup. No dim bulbs here!

Great value, clean rooms, great check in, TV nice, coffee in room, Microwave but not sure what you heat in it. Drove to Biloxi for a show, a short 5 minute drive via freeway to Casinos, without all the smoke of casino property. This one is a keeper.

Great hotel especially for the price. Very clean, great staff. Id definitely stay again.

Nice hotel, evening staff is okay. Morning staff is very friendly and really wanted to help accommodate. Asked us if we wanted to change one of the TV’s to cartoons for my son. Very thoughtful and unexpected.
Really nice to see how friendly they are to all of the military folks that were at the hotel in the morning. I would stop here again in the future.

I am very picky about hotels… a little OCD but this was a nice hotel. Clean and close to the beach.

As the «Duke» of the Hampton Inn in Ocean Springs currently, I feel like I am obligated to tell the people about my humble abode away from home.
This Hampton Inn is on par with all the other updated Hampton Inns that I have stayed in around the country. I believe it has a nicer breakfast/​lounge area than most other Hampton Inns and the continental breakfast is as good as any continental breakfast can be. The staff here have always been friendly as well.
The cons to the hotel for me I would have to say is there are no laundry facilities. Since I have stayed here for two weeks it would be really nice to be able to do laundry and not have to leave the premise. The other con that downgraded it to a three star establishment rather than a four in my eyes is the internet. It offers internet, but it can be extremely slow and sometimes can just disappear for a good chunk of time.
If they had laundry facilities and reliable internet it would be boosted to a 4 maybe 5 star hotel rating for me.
In summary A great place to stay for a couple night trip and if you are going to be here for an extended stay bring enough clothes to get you through your time here.

This Hampton is my home away from home. Due to the nature of my job, I stay in the Biloxi area for two weeks at a time, so I have lived in this hotel for seven months altogether. Considering the other options in the area, I feel very fortunate my company decided on Hampton inn for my second home. There are three primary reasons why this is a four star hotel: convenient location, friendly/​courteous staff, and fast response times for problems that arise in the rooms.
1) Convenient location. It’s a mere 10 minute drive to downtown Ocean Spring’s offerings of numerous quality restaurants and shops, as well as my favorite casino (the Isle of Capri). The hotel is also a block away from I~10. So it’s easy to find and quick to leave if you’re traveling through the area.
2) Friendly/​courteous staff. Over the course of the year I’ve had the chance to get to know the staff. They have always been responsive to my needs and prompt about check in/​out. They also give you a courtesy call to your room phone just to make sure the room they gave you is satisfactory.
3)Fast response times for repairs. There have been several times where I have been caught as the ‘first responder’ for routine maintenance issues, such as a broken fridge, microwave, room phone, and even room locks. The desk and maintenance staff have always been quick to fix these issues, within a day, if not a few hours.
Overall, this is a very well run hotel with good management. I’ve never had problems with the noise level. The rooms are spacious too, with many furnished with large office desks to place your laptop.

Nice hotel, clean rooms and a nice breakfast

I really like this Hampton. The rooms are really nice and clean, the beds are comfortable, and there is always a quick breakfast waiting at the front desk if you have to leave at 5 am like me.