Subway

Subway is one of the most visited fast food chains in the country. This label may mislead some people into thinking its restaurants are consistent. Consistent is a word used to describe mass produced, factory packed and shipped food items found on the bottom freezer shelf at Costco. Subway is not consistent. A quick visit to any two different eateries will ensure that. The Subway located off of Shiloh has trainers that teach employees to be generous to that hardworking everyday patron that comes to nourish their tired minds and bodies by giving a gross amount of condiments that is sure to please anyone. In contrast, the 875 Grand Avenue location is pathetic. I am a hardworking citizen at an office building in Billings who gets 30 minutes to eat my midday meal, and to receive 3 olives on a foot long sandwich that costs $ 7.50 is not only disappointing, but lamentable by the standards of restaurants in that area. It is understandable that a major franchise can have upsets, but when your former spokesperson is a convicted pedophile, you should expect quality to soar to a new standard in an attempt to silence conspiracy theorists throughout the country. However, they haven’t.
¹⁰⁄₁₀ would eat here again.

it’s subway what can you say? as for service they were fast and was able to get my sandwich right without of me having to repeat it several times.

A very small Subway with limited seating but the same old food.
Cleat bathrooms and decent employees. You could do worse.

Subway on Grand made a mistake on my morning flat bread twice. I understand people make mistakes but since it happened twice I called and let them know and was put on a list and was told I could ask for a free sandwich. I never did ask but got a call months later from Dani wanting to make their mistake right and she sent me two sandwich certificates. That is great service! Also, there is an older guy who works at the Grand store that always says something nice to me when I drive through in the morning and that means a lot. Sometimes it is the service that makes a place great.

WORST AND RUDEST SERVICE EVER AT SUBWAY.
I’m an athlete and travel all over the country to compete and train.
I almost always order foot long spicy Italian with 6″ of extra meat. that’s an extra 5 capicola and 5 pepperoni on the sandwich… ordered this at at least 30 different subways. NEVER HAD A PROBLEM UNTIL TODAY.
The self proclaimed manager was making this sandwich and told me that she couldn’t do it because there Was no way to to do it. I told her… yeah there is… its 5 and 5 extra… she rolled her eyes and said. NO… THERES NO BUTTON TO RING UPHALF DOUBLE MEAT. yeah thereis, hit Bacon or avocado button… same price… this pissed her off and she proclaimed, well you’re getting charged for 2x meat so youmight aswell get it all on the sandwich… all of this in front of 3other employees and 6 customers… wow…we argued for another minute or two and to make a long story short she said she would do it this one time!!!
I said you’re not doing me any favors and asked to speak to amanager… she said she was the manager… I said fair enough!!! Walked out!!! And straight to Jimmy Johns!!! Never again… with that kind of leadership this restaurants bottom line is doomed
ZERO STARS IF IT WAS AN OPTION

Who doesn’t like sandwiches. Jalapenos all the way