Travelodge Big Bear Lake

Not fancy, but for the price and this time of year it was a good deal. We were given the wrong room number and walking in on people in bed. A few people were outside smoking weed which was gross. Not the hotels fault, but they should keep an eye out for those types of issues. We won’t stay there again, but mainly because it’s far from town. If you’re just there to sleep and leave, it’s a ok place to do so. Rooms are ok.

Stayed here on a quick overnight ski trip. The room was huge! Beds were comfortable, there was a fridge and a coffee pot. Parts of the room were a little dated but it was a great space. Howard try’s hard to be nice and helpful. Recommended a restaurant down the street that was good. The free breakfast had a good variety of food enough for a full day of the slopes.

Nice staff, horrible parking situation, they fail to scrape the front driveway and you can’t even stop coming out! Very dangerous!!! the room was terrible! The heater had two settings, off, and hotter than the Devils boiler room! When we woke up in morning and tried to take a shower the water ran ice cold! These are easy things to fix GET YOUR S%!? TOGETHER!!! I’ll never book another room with this company again.
If you value a decent night of sleep, an igloo would suit better

First thing, the guy at the reception assumed I am an immigrant and questioned my eligibility in this country based on my last name!!! What is wrong with this world?!
They get three stars just because the price is affordable, breakfast is OK, and it’s close to places you should visit when in the area.
Other than that, bad customer service, bad WI-​FI/​TV connection and cleaning should be improved as well.

I have never in my life had such HORRIFIC customer service. I agree with Rosa J, Howard is a complete asshole, cares more about a smoke break. I got the exact greeting she did, if you call it a greeting. The manger was as rude or more and I thought that was hard to do after meeting Howard. I should have followed my instinct and drove home.
The room was the most disgusting, filthy room I have ever seen. It is falling apart, cutouts in the walls, visible stuff on walls I don’t even want to know what it was. I was afraid to sleep on the beds. The air system is enough to make you sick and I was sick by the next day.
Do yourself a huge favor and do not stay there!

The man that was at the reception, was a completely ashole Howard was his name! Rude and very unfriendly he didn’t even greet us he was just like do y’all need anything!!! I told him yes we have a reservation and he was ok and?
I would it left but there was no other room available anywhere else! And I believe he had his wife w him with a baby! It was weird Plus he started making fun of the couple that was behind my husband and I.
I don’t have any complaints about the room. Nice and clean. I give it 3 stars because of the room not because of the the service!

I need of a place to stay for one night in the big bear area for a business event. I chose Travelodge because of it being a national chain I felt confident it would be cleaner then a Mom And Pop Motel. I was wrong. The only way to describe room 123 on Tuesday 12-​8-​2015 is NASTY and Run Down.
I checked in at around 6:30pm thru my Bag on the bed turned on a light and the heater and headed out for dinner. Did not inspect the room because I was confident of the Travelodge Standard. I returned around 10pm.
As I approached the room I noticed a glow of interior light seeping around the entire door. So much light that I first thought, was the door was ajar, Nope it was secured. I walked into the room I noticed the window blinds were sagging from the mounts, and not trimmed to fit the window, the lighting was Dim, the Heater unit was dirty and the grating over the heater was smashed in. The room appeared to have been recently painted but the Trim and base boards had paint runs.
The bathroom was more of the same. The sink basin is old and stained and gross. The Tolet Seat is de-​laminating. And both should be changed for sanitary reasons. The shower was dirty.
Most people would complain to the office and demand a different room however the office closed at 9pm so I was stuck.
Travelodge needs to Update this Property and evaluate it’s cleaning and maintenance staff. I KNOW that Travelodge is a economy motel Brand but I feel that the traveling public turns to these national brands because of Standards.
I WOULD NOT RECOMMEND this property.

Not the most fancy place to stay but a great place to stay for a night before heading back to the mountain in the morning. Liked the people who checked us in very nice. Breakfast included I would definitely stay here again simple and cheap

The outside does not look appealing and though we did not stay at the location they charged us for a room. They are about the $$$$ not about the customer relationship and satisfaction.

It was cheap nice and clean & it included continental breakfast. No complaints! Friendly staff also.

Booked via
$ 59.00
.
Hot water just fine just let it run a while.
The Good: OK beds. Clean with minor flaws (small holes in walls, cracked sink, older ficmxtures). Great room heater. King bed +couch, tv, fridge, etc. Great value for what got. Continental Breakfast is just OK. Close to city and lake.
The Odd: the room was painted in 5 different colors with three different greens. It appears they are trying to accent wall everything as a new addition to the travel lodge franchise. They got it partially right.

While doing some wedding reconnaissance in Big Bear Lake, we found ourselves a bit stranded. The weather turned dark and foggy. After a caterer tasting with a few glasses of wine, we decided to just book the cheapest hotel that came up on the Priceline app and not risk the foggy drive back to LA. For reference, Priceline Express Deals 2 stars.
I must say, I was fairly impressed with the Travelodge and would even recommend it as a lodging option for our wedding, but with the footnote that it’s meant only for the budget traveler.
The room itself was larger than expected and the king bed was comfy. I was happy with the lobby and breakfast area– very cozy with a pool table, snacks for purchase, and a nice view of the forest area. The breakfast itself was carb heavy– bagels, cereal, muffins, etc and free coffee and juice.
The pool and spa area looked adorable. I didn’t expect there to be a pool and spa because this place seemed like more of a motel to me, so that was a nice bonus.
Overall, a great place to crash on a budget.

If I could give 0 stars I would. Yes you get what you pay for but I don’t even think this was worth it. It was dirty and gross. Paint was chipping off the walls. The bathroom door shut but doesn’t lock you can push it opened. No ventilation in the bathroom. Our dresser drawers had no handles and there was a gross substance on the bed headboard. I’ll let your imagination work. Room 209

If I could give a zero I would not only did they lose my reservation but refused to call Expedia or look it up and said that I had to call Expedia and it was my problem very rude and condescending lady at front desk christy Nelson.

1^st front desk receptionist Christi rude and very unprofessional 2^nd no hot water in the room 3^rd tub drained very slow so as you shower your standing in a foot of water 4^th very dim lighting in rooms 5 th carpet stains wall stains and I’m sure there were some I missed if your thinking of staying here don’t not worth it

Overall experience was Great! Christy the manager was awesome, gave us everything we asked for without hesitation including a late check out. The room was clean and updated and spacious. Bed was so comfortable felt like home. The continental breakfast was good and I felt went a lil above what is normally expected of a continental breakfast with food options, we liked that the breakfast went til 10am so we could sleep in and still grab a bite. Loved the horse shoes, basketball, BBQing and patio area for relaxing and enjoying the surrounding pines. Location was great so close to Boulder bay and the Castle Rock trail as well as the Alpine slide, marina and the village! We DEFINITELY wish we would of been able to sty longer than the weekend and we plan on returning!

OMG! 1. Dirty 2.Rundown 3. Rude 4. Smells Bad 5. no heaters 6. Manager is Rude
We checked in then 2 hours later we checked out! Place is a joke! The girl who checked us in was nice, the manager was a rude unprofessional prick!

Last time we stayed at Knights Inn and boy was Travelodge a much better experience. I was wonderfully surprised at the space of our room (211), and the cleanliness for the price. Howard was an amusing, odd gem of sorts and let us check into the room at 11:30 on Saturday (regular check in is at 3:00). He also gave us helpful suggestions of things to do with our time since we were not hitting the slopes til the next day. The heater worked great, we had a nice window to see the snowfall outside, and parking was not a problem. The shower got hot quickly, decent flat screen tv, fast Wi-​Fi, comfortable King size bed (we both slept great), and I was impressed with the selection for continental breakfast. Overall it was a lot better than what I had expected from a $ 100 room. We like to have fun on a budget, and I would stay here again.

Rooms are bigger than we expected and clean, but WIFI was slow and not everyone in our group was able to connect.
Breakfast was decent continental: Danish pastries, bagels and cereal.
All in all, nice place to stay!

1^st time here at big bear. Staying 1 nite here for Oktoberfest. It’s pricey for $ 109 a nite. I guess because it’s Oktoberfest weekend. Then we move to another hotel.
We got here at about 12:40 pm. We checked in front desk. Aubrey was freaking so slow checking us in. She was not friendly. No hello or welcome. Nothing! She gave us a room on 2^nd floor. There was a room service cart outside our room. We thought someone was still cleaning the room. So we laid back on the lounge chair in the pool area. After 22 minutes later I went upstairs to the room to see what’s taken so long. I walked in there was no maid there. I see a vacuum still inside. I was very pissed. I told my husband. We had to flag down someone down to tell them,
This idiot front desk girl Aubrey gave us a room that was not ready. As as I passed by, many rooms were vacant. Everyone else rooms were ready. I booked a king bed room which was more like a queen bed.