Maestranzi Bros North Shore Grinding

I left this place perplexed. I don’t know if they only deal with people who just give them money and don’t normally ask questions. Because the person that helped me, who I assume was a salesman, sure didn’t answer a single one. I wanted to check out the Legacy XL 4×4 model with front end loader. They had one, last years model shoved in the back of the warehouse. The salesman didn’t even know that model existed, when i told him i wanted a tractor with 4×4, FEL, and rear pto. He said «oh we don’t carry anything like that» So instead he took me to his «go to guy» a shop technician who clearly knows more about tractors and the product line than every person on the floor in that whole place combined. He brought me to the go to guy to figure out the name of the john deere dealer so i could go there lol. nice job trying to keep my business. Then that guy suggested he show me the Legacy XL. Said they had one out back with a FEL, everything i asked for. DOH! So i checked it all out, and what a machine, its just what i need. Probably would have bought from them, But common guys, how do you expect to sell a machine like that without being able to answer one single question a customer has about it. I hope the guy in the shop gets commission whenever the salepeople bring a customer in to waste his time. Price i was quoted was much more than other dealers i went to also. Good luck guys

Several days ago I had purchased my first snow blower so I checked with my relatives and they suggested that I go to Maestranzi Brothers in Beverly, they told me that is where they had purchased theirs and they had been very pleased with their service.
I was very impressed with the time the employees spent with me going over the size of the snow blower that I would need, based on my information I had given them and then demonstrated the various operating instructions of the machine they also told me that they have free pickup and delivery, that was very important to me.
When the Maestranzi truck arrived at my home the driver reviewed the operating instructions again.
I have been very happy with this transaction from start to finish.
Tom

I’m surprised to read some negative reviews. My experience couldn’t have been better. New to the snow blower world, our neighbor gave us her snow blower when she moved to a condo. At the height of the blizzards of 2015 we needed chains for the spinning tires. We went to Lowe’s and the ones they had were too big and also cost 79.00! The clerk suggested Maestranzi Bros. After short wait the parts man looked for the chains for out model blower, which is a brand they don’t carry. They had the chains which were 53.00 and he took the time to explain to my daughter and me, two women, in detail how to put them on. After he rang it up we asked about a screw for the wobbly handle and again he looked up the part for us and gave us the nut and bolt free of charge. I’m not sure about prices on new equipment, didn’t check, but I will definitely go back to them again. Thanks Maestranzi Bros. for saving my back from having to shovel and for saving the day!

I don’t know how this place stays in business. When they told me how much they wanted to tune up my snow blower (glorified oil change), I almost died laughing… Oh and that doesn’t include parts. While I was there I was looking for a little push behind lawn mower for the areas my ride on couldn’t do… Prices STARTED at $ 900.
If you purchase the equipment from there they will pick it up and drop it off for free. We bought our snowblower off the woman who sold us our house. Even bough she bought it from them, the free delivery did not apply to us ($ 75 I believe).
I prefer to buy local instead of HD and Lowes but they left me little choice.

The salesman was useless. He watched as we looked at machines, never coming over to ask if we needed help. We finally had to walk over to him and ask him questions. Some he had no idea what we were talking about (he said) when it was about new features that some snow blowers have. He then showed us one that had the features, and, not knowing what to do, he just watched until we had to ask «how does this work?» We left knowing we’ll never buy from here with salespeople eith such a patronizing attitude

I have purchased both my lawnmower and my snowblower at Maestranzi Brothers, and although they are expensive, they do back the products they sell and also offer annual service. When I recently had a dispute about the service and parts for my snowblower, they satisfied my concerns. My 16-​year-​old snowblower and older lawnmower have continued to keep running like a charm and if they fail during the season, I pay for parts only (under the annual maintenance plan).