Busy Ladies Cleaning Service

Busy Ladies has done an admirable job taking care of our home. We tried three other cleaning services over the past year and a half, and cut ties with each after a few cleanings because the work was always sub par. We’re not particularly demanding — clean floors, kitchen and bathrooms. Should be standard, right? Apparently not. Other services spent way too much time on unnecessary tasks — organizing items on tables, playfully arranging beds, taking out the trash… all nice, but ultimately not necessary. We needed a cleaning service to help us clean our home, not rearrange it. Busy Ladies will do all of that extra stuff, but they seem to listen to what your priorities are, which is why they are the first service we have stuck with. As with any cleaning service, you need to communicate your preferences and continue that communication until they know your needs. We have a fairly good sized home, with lots of floor space, and the team manages to get it clean… which the other companies we hired could not; a point that baffled us. Shouldn’t a cleaning service actually be good at cleaning? Busy Ladies is.
One note about the cleaners who have come to our home. I have been home the past few times that BL came to clean, so got to meet the two people doing the work, and they couldn’t be nicer. Thoughtful, professional and accommodating. We are happy to have Busy Ladies taking care of our home.

This company doesn’t been deserve any stars let alone a review. My review is simply for the public. I had to confidence my boyfriend that it would be a huge help getting a cleaning service prior to our Fourth of July FIRST family cookout. To say I was disappointed is an understatement. The floors did not appear swept or mopped, the bathroom appeared half cleaned as their was still soap scum on the shower doors, the rugs were not vacuum, and the baseboards and walls were not cleaned (per request and confirmation). M boyfriend stopped payment on the check due to not being satisfied with the little work that they accomplished within three hours in our one bedroom (in law, basement three room) apartment until he could speak to James to rectify the incident. James stated he would not provide a discounted price but that we could use the service for one hour again for the original 200 price AND pay the 30 dollar fee for his bank charge of the check being terminated. Although we agreed to have cleaners come back for one hour, not much improved. Now I will be spending the next few weeks negotiating with my landlord to fix the hole that the cleaners made in my bathroom, which is from «previous water damage».

Very poor job of cleaning.

Appropriately named business — they are too busy to clean your house. I made an appointment a week and a half ahead of time for a major cleaning before an open house, only to get a message 3 hours before my appointment time to tell me no one would be coming because people had called in sick. Wonderful way to run a business. Only after my repeatedly telling the person who answers the phone how they were leaving me completely in the lurch did they offer any sort of alternative, which was not at all convenient for me. So, thanks for nothing!
Edited to add: The comments by «Kelly» below are completely false. I never spoke to someone named Kelly. I did NOT receive an offer for a different team to come out at the same time. I was initially repeatedly told by James, «I’m sorry, but there is nothing I can do,» and «Hey, it’s not like I don’t want your business. I want to make the money, but there’s nothing I can do.“Only later did James call back to offer to come out himself (1 person vs the 3 I had arranged) but that I would have to be flexible about a start and end time. This was not a reasonable alternative for me and I made other arrangements instead. When I called to tell him that THEN I was told that maybe they might be able to have a team there an hour after my initial time. Gee, maybe you should have offered that at the first phone call, instead of the 3^rd.
Poor customer service, poor communication, poor organizational skills.

I’ve been a customer for about 6 months and have this team come to my house every few weeks for a full cleaning. I relied on them even more heavily when my home was listed for sale and I was doing open houses every weekend.
These guys are extremely thorough and take great pride in their work. I was surprised to see them wipe down my wooden windowsills with oil after completing the job leaving them shining.
They also conveniently take credit cards, and are always there when they say they’ll be.

OUTSTANDING SERVICE!!! They cleaned our home today and I am overjoyed with the result and the service provided. I look forward to them cleaning my office. I highly recommend them.

After some bad experiences with other cleaning companies I tried Busy Ladies. I’ve never been happier and my apartment has never looked better. Cat hair is GONE! Kitchen & bathroom are sparkling clean. The cleaning products are environmentally friendly and smell great. Nothing bothered my asthma.
Joseph & Jackie were thorough, fast & efficient and are very nice people. Even my high strung anti-​social cats loved them. The price was reasonable too — and less than the other companies I tried. I’m setting up more sessions for future cleanings. Excellent company.