Boston Private Bank and Trust Company

If they were trying to do worse I’m not sure how they’d do it. Everything is complicated, everything takes a long time, no one has the authority to do anything without asking someone else. I have visited this bank three times since opening an account here and I gave up and closed my account. Who needs the aggravation? Not me.
Once I tried to get a financial guarantee, basically a glamorous version of a notary. After asking me to wait they had to call the home office to find out how to do it. Then after 30 more minutes, they said they couldn’t do it at all. So after an hour of my wasted time, I went to Bank of America and they accomplished the same request in less than 5 minutes from the time I arrived until the time I left. Never again Boston Private Bank and Trust you must offer your other customers better than you offer me or you’d be bankrupt.