Beverly Animal Natural Health Center

What a wonderful place with awesome staff. Dr. Crowley is the BEST! She was thorough, calm, happy to answer questions and started us on a path of least resistance (aka least expensive and invasive). We worked with her team for laser therapy for a lame Carolina dog and we are making significant progress. All of the vet techs are wonderful, the front desk crew are on point. We could not ask for anything more. This is the best of East meets West… now if only I could find a human doctor that works as well as this Vet!

I now bring both my dog and cat the BANHC. Its definitely a pricey vet although I can’t imagine other vets are substantially «cheaper», you pay for good service. And I would pay a lot for my animals. Overall I very pleased with them and drive nearly 45 minutes to see them. I’m surprised to see complaints about Dr. Crowly, I’ve never had a terrible experience with her. Having said that, I make appointments almost exclusively with Dr. Ricketts who is fabulous; at this point I’ve developed more of a relationship with her. The office is great with follow-​up calls, I probably speak as much with Jenna at the front desk as I do with Dr. Ricketts.

Took our cat here several times when he was having blockages in his urinary tract. Spent thousands on appointments and procedures. We finally left when we were given an attitude for bringing him back yet again for an emergency appointment when he was blocked. We had been told to bring him in immediately if he was showing any signs of straining in his box and we had pay an emergency appointment fee so I’m not sure why the attitude. When we switched to Beverly Animal Hospital on Cabot Street, the vet suggested a prescription food for animals with this problem. Hasn’t happened since. Very disappointed that at the «holistic center» the first line of defense was medications but glad the regular vet was open to trying a diet based treatment!

I would recommend this practice to anyone. I have moved around quite a bit but have made it a point to stay with this particular practice. My dog, Burt, has always receives top-​notch care and is always remembered by the staff even though were only there once a year. I feel like he is part of their family which I feel is important for every animal lover out there. If you are someone to views your pet as a family member please take them to this practice.

We have been going to this vet practice for many years. When our awesome, dapper tuxedo cat was diagnosed with an abdominal mass we were in another state at the time and had to see a different vet. It was an awful experience. By the time our guy had gotten very sick we were back in Massachusetts. After rushing him to an emergency hospital, waiting hours while crying only to have them suggest a $ 3000 procedure (despite the fact our cats prognosis was already terminal and had been for many months) we took him home and brought him to banhc the next day. The doctors were honest with us and we took him home for the night to say goodbye. They were incredible to us when we brought him in the next day. It was one of the most terrible days of our lives and they were so compassionate, I will never forget it. They followed up with a sincere sympathy card.
We’ve since adopted an insane little guy and we take him here for his checkups. The pricing is still very fair and there are 2 resident office cats to amuse you while you wait. I can’t recommend this practice enough.

I read the reviews on here of this place upon being asked to come in an interview for a vet assistant job there. I wanted to know if it was the kind of place that I would want to work at. I focused on the positive reviews that people wrote about the excellent health care their pets received and tried to ignore the nasty reviews that people wrote, specifically mentioning how rude and mean the owner is and how terrible she treated her staff. I should have heeded their warnings. I worked under Dr. Crowley for one month and before then had never felt so abused by an employer in my life. She hired me knowing I was only minimally trained as an assistant, not a tech (a person who has gone to school to be a veterinary technician and is licensed). At work she expected me to know what a tech knows and would get very upset and come down hard on me when I didn’t know something. She worked me to the bone and didn’t give proper breaks, she only allowed you to take a quick ten minutes to scarf down lunch for a 10 hour shift, which is illegal. I had to hype myself up every day to go there and deal with her and even months later I get knots in my stomach thinking about my experience at that place. After a month of employment she fired me for being underqualified for the job. She knew I wasn’t a licensed tech when she hired me. I left my other job to work for her and she left me jobless a week before Christmas. So if you are on here for the reasons I was back in November and are checking to see if this is a place you might want to work, please heed my warning like I wish I had done. As far as her skills as a doctor, shes okay. But she has a horrible horrible attitude.

My mom’s dog is 15 and is experiencing a lot of medical problems. He has seen several traditional medicine specialists and they have not been able to provide us much hope. We realize the situation is not god but we thought that holistic medicine may be able to provide us a different perspective and some alternatives or at least something to help make him more comfortable until it is time to let him go.
We went to Dr. Crowley based on the above good Unilocal reviews. It was a mistake.
My mom had faxed all of our dog’s medical records to Dr. Crowley well in advance of the appointment, yet she appeared to be just now skimming them as we entered the room. In short, she simply did not seem very familiar with his history. She did not examine him at all, just sort of observed him a bit. We explained what all of the specialists had told us and that we were seeeing her specifically for a holistic perspective.
For the entire time all Dr. Crowley did was tell my mom that she has to put her dog to sleep now. That’s it. The entire time, that’s all she said. She made my mom cry.
We asked several specific questions and she never answered them. Her response to everything was to put him to sleep. I interjected several times repeating that we understood the time was coming but we were here to see her to investigate the holistic perspective. She gave us no holistic perspective at all. The appointment was a worthless waste of time which worse, proved very upsetting. I specifically asked several questions about information I had found online that may help like could we give him B vitamins etc? Her response to all of these inquiries was to shrugg her shoulders say it could help but we should put hm to sleep anyway.
I got more information from the internet than I did from her.
I grew so disgusted with her that I told her we have and will discuss euthanization with the vets that we trust and who have been treating my mom’s dog for 6 years and that we did not come to her to discuss that and we walked out.
For this we were charged 100 dollars.
I think Dr. Crowley is a joke. If you are looking for a good holistic vet, keep looking.

I have been to many vets in this area and can honestly say that these girls are my favorites. I agree that they don’t lean on the side of medicating animals first, which I love. They have helped me with various medical issues with several different pets (both dog and cats) that could have cost me literally thousands of dollars at any other vet. They are both compassionate vets and seem to be very skilled at diagnosing problems without (in some cases) blood work & sedating. I love these girls and would recommend them to anyone.
I would say the only pitfall is that they will require you to have your pet checked out yearly whether they need shots or not before prescribing simple wormers for my cats. I just can’t see taking a cat to the vet for the sake of a check up if they are otherwise healthy.
NOTE: I’ve been a foster care provider for 12 years for cats and have been worming & diagnosing kittens/​cats with worms for many years. This irritates me as 1 of my cats gets very stressed out going to the vet.

Although the cost savings they have provided me with would definitely offset this yearly vet visit.

I have been taking my animals to Nancy Crowley for 19 years (over that time period, two cats and four dogs). I could go to a vet closer to my home but I couldn’t replace Nancy’s knowledge of traditional and homeopathic medicine, or her compassion for my animals and for me too, or her fabulous sense of when enough is enough for a sick/​elderly animal. She is a delightful person and the best vet I could ask for.

Just at the 5 starts say, Dr. Crowley is as good as it gets! I have been bringing my dogs to her since 1998. I had a Shar-​Pei puppy that she kept healthy and full of life and energy until last August when we had to put him down. She was awesome, and by being proactive in his treatment throughout the duration of his life he lived to be 12. She was honest and to the point with me when it was time to make the tough decision. I now have 2 American Staffordshire guys and she is already starting to take great care of them. When I started seeing her I was living in Beverly. Continued to see her when I moved to the Cape, and now continue to see her while living in Amesbury. I would recommend this office to anyone with an animal.

I will not go anyplace else for vet care.
Even when I worked for other veterinary hospitals in the area for years, and could get discounts on veterinary care, I still went to BANHC. They are supportive of how I feed my dogs, and have similar ways of thinking as I do regarding vaccinations and different treatments. I know that they wouldn’t lead me astray. They were there for me and my family last year when I lost both my heart dog and my cat to cancer within months of each other.
One of my dogs, who tends to be rather snobby and stand offish to people she doesn’t know, LOVES going to the vet. She is all tail wags, wiggles, and kisses which is not her nature. I sadly will be moving 3 hours away and I am contemplating continuing to make the drive so I can get the quality veterinary care that I haven’t found anyplace else.

My wife and I are the owners of two cats. Both of whom have had some health issues. In both cases, Dr. Crowley was an understanding veterinarian who treated them kindly, with patience, and was open to answering any of the many questions we posed to her.
Suffice to say, Dr. Crowley has proven she is a qualified veterinarian. If not for her we wouldn’t know where to go. The first vet to see our cats was incompetent, misdiagnosing several things with our animals. During that time we were referred to this practice by several people. Now, despite our cat’s first vet, I can be happy to say that our cats’ health has improved dramatically.
When one of our cats needed surgery due to issues with her teeth, she referred us to a specialist who took great care of our cat. Clearly Dr. Crowley has the best intentions when it comes to taking care of animals.
I could not be more clear than by saying I would highly recommend Dr. Crowley as a veterinarian to any of my friends who might need one. She has restored my faith in the profession after the lackluster performance my wife and I experienced with our previous veterinarian.
Our 2 cats act as though no health issues have ever occurred. They are spry, full of life, running around the house like 2 little tornadoes. It is quite obvious that this has been in large part due to the care they’ve received.
If you’re seeking a veterinarian I would consider this practice in a heartbeat.

We have two greyhounds, and we struggled to find a vet with experience treating them, since greys can have unusual health issues. Dr. Ricketts and Dr. Crowley at Beverly Animal Natural Health Center are both knowledgeable and compassionate. They understand the unique challenges that greyhounds face when they retire from racing.
Two of my pets have had serious health problems (my grey Tillie had oral cancer, which involved major surgery to remove a tumor, and my cat Munkle died of kidney failure) and the vets at BANHC helped us get through these difficult times with good advice and a caring demeanor.

This is a great practice. The vets are clearly passionate about their work and they take the time to listen (not as common as one might think). We went here after some bad experiences with another vet, and the practice came highly recommended by two cat owners.