Twist By Oliver Hair Salon

Beware when you book an appt. here, as they seem to increase their price nearly every visit.
First it was $ 10 more, but at my last visit the price of a haircut had increased by 20%! Their online booking service does not include the price, nor was that info included on their appt. auto-‘reminder’ email. And it was not mentioned when I booked my appt. two weeks ahead.
«Oops! you booked in May and our prices increased for June — sorry.» So you still should call to find out in advance, or you — like I was — may be very surprised After your service. It just seems unprofessional to me, esp. as it has happened several times now. I like to tip the stylists but with these continued price increases, I just cannot afford it.

Love this place and love Angela! She is the BEST and a blonde hair expert!
Highly recommend her for color, cut and style!

Oliver does fantastic work! I’ve been going to him for years. His staff is friendly and they sell great shampoo and hair products. Highly recommend!

Sabena is the best! I’ve paid high dollar in a number of salons running through LA and was your typical beauty floater. I’m so glad I found Sabena! Sabena is very detailed and talented. It’s hard to find someone who can give you the color you want, but Sabena delivers! Dark hair is hard to work with, however she was able to take me to blonde balayage. My hair is still very healthy, soft, and shiny. She provides great recommendations and hair tips as well. She is very meticulous in cutting hair and you can tell she knows what she’s doing. I constantly get compliments on my balayage /​ombré all the time! I give her a 10 out of 10! I’m very happy with my hair and will return! To add, Sabena is great to talk to and super sweet. I definitely recommend Sabena, she does amazing work!

Sabena is amazing! She cut my hair a few weeks ago and did such a great job that I decided to get balayage today. She made my hair look naturally sun kissed and I am so happy with the results. She is the expert. Go see her!

I cannot say enough great things about Yohei. He creates such a calm stress-​free environment during my full head highlight. He always gets me in and out in a good amount of time and with incredible results. Loving my blonde hair today. Thanks Yohei!

On Sunday, I went to a different salon and got the worst haircut of my life. I asked them to cut the ends about two inches and add layers from front to back. Instead of cutting two inches, they cut five. The layers in back were uneven and choppy and there were no layers in front. Overall it was just bad. Oh so bad.
Then I found Sabena!
I was so afraid that I would have to get a super short cut to fix this disaster but Sabena worked magic! She fixed the awful haircut without sacrificing much more length! Now I have layers all over and my hair has a ton of movement. I will never go anywhere else.
I know some people think that $ 75 is a lot for a haircut but I will pay that happily to have peace of mind and know my hair is in good hands. When it comes to haircuts, you really do get what you pay for!
The salon itself is really nice. They have water, tea and coffee available and everyone that was working there was very friendly. One thing I noticed was that the stylists work as a team and help each other with clients. To me, that’s fantastic!
Ask for Sabena when you go to Twist! You will not be disappointed!

My experience with both Phillipe and Sabena was very pleasant. Sabena did a wondeful job… she worked her magic and made my hair shiny and healthy. She was also a fun person to talk to– warm and full of great advice. The salon is modern and clean, located in a great neighborhood and staff members are unpretentious and friendly.
pS: watermelon infused water is delicious and adds a classy touch.

Ill let you judge by the pictures of the work done by this alleged hair professional called Oliver.
My main concern is that anyone like me with a Natural hair who wants to be blonde and turnout to be a «zebra hair», which means there were so many different colors on it that I felt like a clown.
I want to cry and next day I went to other place trying to fix but it took many visits and lot of money.
Don’t let that happen to you.
Make sure that any professional who does your hair is capable to apply the right technique. Do your study first!

Worst salon experience Ive ever had! Came to get color in order for my roots to match my ends. The stylist didn’t even bring out the book or spend more than 2 minutes looking at my hair. Right away she said she would go to mix the color. Service took nearly two hours because she was working on other people as well. End result: my roots look orange while my hair is brown! I was in shock after the wash when the stylist said it looked good. My hair had been ruined, time had been wasted, and money had been lost. On top of that the owner is extremely rude and has a «my way or the highway attitude.» Extremely terrible customer service. Oh and to make matters worse they got color on my skin and left it there and served me water with a FLY in it! I ended up having to go to another salon the next day and told them as well as everyone that saw me the day I left this salon what a shit show it is and how terrible of an experience it was. I am attaching pictures of the fly in the water and the color they left on my skin. Also be warned Unilocalers if you read their negative reviews the owner comments back stating false recounts of previous visits.

Chopped close to 9 inches off my hair. So glad I did. I really love coming to this salon. Everyone is very personable and I always feel like I get quality work.
Went

I am VERY UNHAPPY with the customer service from this salon, Jin and Oliver. I cannot tell how poorly it speaks of the salon as a whole when new customers are treated this way.
Here is what happened:
«I was given a gift certificate by my brother for Christmas. Turns out my stylist (Jin) is an independent contractor and not an employee of Twist, just rents a chair there. He refuses to accept the gift certificate. Jin is also unwilling to talk to the owner of Twist (Oliver) to see if they can come to any kind of arrangement. He is extremely curt and unpleasant to deal with. I called and spoke to Gillian and she said that there was nothing she could do, it would have to be Oliver’s decision. At this point I want nothing to do with Jin or Twist.»
The staff is rude, the services are overpriced and the customer service (from top to bottom) is non existent.

I wrote a 4 star review over a year ago and accidentally posted it at the wrong location… to the downtown Twist site. I just got a message that I posted it to the wrong one since Sabena doesn’t work there. Oops. I removed that one.
I used to go to Twist every 3 months or so and even recently referred my friend Sharon there. She has been there a couple of times. However, they recently overcharged her for normally $ 40-​ish haircut after she questioned the price of $ 75 so she is not going back and asked me if I still go there.
I used to go to Twist for a haircut and color through Lifebooker and they still honor the pricing when you mention Lifebooker at appt time or time to pay. I felt Sabena did a good job and give her 4 stars for that. (Philip did my hair once when Sabena wasn’t working on Monday. It was good, too, but I think he’s a smoker because he smelled like smoke.)
I like the convenience of walking over to the salon from my work or just using street parking because it is relatively easy. But I’ve found that it’s tough to do business there because they are so pushy with selling the Oliver Hair products. My first visit, I bought the shampoo and conditioner. Sabena said I can just use a little conditioner and it should be effective. That is not the case and I wasn’t pleased with it so I didn’t buy it again the next time. 2^nd visit, I then was suggested I get the flat oval conditioner, which works really well. It’s the one you use once a week. The 3^rd time I went back, she would ask me what products I was using. I would tell her and then she would suggest something I wasn’t using and that I needed.
It just got to be too expensive and too tough to say NO to the products, so I’ve decided for my own sanity, to go some place else. They do a good job there, but maybe the hairstylists get a percentage of the products sold because my friend felt the same way. Also, too much pressure into writing a Unilocal review (she’d ask me every time I was there and I kept telling her I did it, but now I know why, because it was posted to the downtown Twisty by Oliver so she never saw it).

I originally found this salon on lifebooker and thought it was a great idea that I could book an appointment online for the next day to get my hair cut and highlighted. I came onto Unilocal,and saw that Lecie was great at coloring blonde hair. When I showed up to the salon, she was uncomfortable with doing foils so called in another person to color my hair. Nina then colored my hair and by the end I could tell it looked nothing like my hair had looked before after a highlight. My roots were not covered one bit. I called her and she offered to fix it so I decided to give her another shot. After 2 – 2.5 hours each day, my hair still looks like it was never highlighted with roots showing all over. When your boyfriend or any guy tells you your hair looks bad there is an issue. Will need to go to another salon to get this fixed.

I have been going to Lecie Matters for my color and cut for years.
She is a new addition to the Twist crew and is absolutely the best.
I lived in Las Vegas for a few years where there are some of the best hairdressers in the world, but I was ecstatic to move back to LA and continue to see Lecie.
No one has ever come close to doing my playboy platinum blonde better than her!
Not only is she gentle to not fry my hair, but over time it has actually gotten longer and thicker. I don’t know many platinum blondes who can say that!
This girl knows what she’s doing.
Love you boo xo

I have been going to Nina for many years… followed her to three salons!
She does very natural looking hair color, very blended highlights, amazing grey coverage/​blending of the grey into the natural hair color. NEVER any ugly roots! She cuts hair according to hair thickness and texture.
She also listens to my long stories! ;-) Once you go to her you will never leave!

Nina is an amazing hairstylists, she care a lot about the condition of your hair, she took her time and brushed my hair from the bottom up, she made sure I was completely satisfied with my color and style before I left.
I’ve gone to her for about 5 years now .
Her updos are elegant, she’s really creative. She’s open minded, and very knowledgable about new and old trends so basically she can pull anything off that you would want. Nina thanks babe, you always come through a lead me in the right direction, I loved my glam hair for Vegas !

Lisa Burke was phenomenal! Great energy, good conversation and of course an amazing haircut. She completely transformed my look and made me feel fresh and fun again! She took her time to make sure I was happy with everything she was doing and gave me great tips to keep my hair healthy.
Thank you, Lisa! Can’t wait to see you again!

I recently got a haircut cut at a very pricey hair salon in Beverly Hills. I have extensions so it’s hard to find the right person to cut them in between when I get them redone since my extension stylist is not in Los Angeles full time. Anyway, the cut just turned out blah and was in search of a new place to get the cut the redone. A friend of mine recommended I try twist since he gets his hair cut there. Staff was all super nice and Oliver was my stylist. He worked
Magic and took my meh style to super sexy! I had been considering getting a mid length bob for awhile and so I’m glad I just went for it. Prices are also reasonable for being located in Beverly Hills and they have a nice selection of products to choose from.

A few months ago, I came to Twist by Oliver Salon to get my hair highlighted for the first time (yep, first time ever) based on a recommendation from a friend. If you go through Lifebooker, there is a pretty good deal available on a partial highlight + cut and blowout. ($ 68 Partial Highlight /​$ 35 Cut and Blowout)
When I got the highlights, I loved them initially but then realized (a day after) that my hair looked a little orange/​brassy in the sunlight! Being new to the world of colored hair, I felt really uncomfortable so I decided to give them a call to see what could be done. They said that they would graciously fix it for me with a gloss.
It has now been 3 months and I am back to touch up my highlights! I think I’m a lifer now! I have to give a shout out to my girls Lisa and Melissa! They are great with cuts and great with color!
Here’s a breakdown:
— Ambience: Trendy and very clean. They just completed the renovations on the additional room in the back… this place is pretty spacious.
— Salon Team: The two times I have gone to get my hair cut/​highlighted, everyone in the salon is extremely friendly!
— Parking: Metered street. (2 hour max… so pay attention to your meter)
— Overall: I highly recommend this salon! I have already recommended it to my cousin and will continue to spread the word! (I know how hard it is to find a good hair salon that you trust).
Tip: For some reason, my Lifebooker account was not letting me book appointments. I gave the salon a call and they said that they would honor the Lifebooker discount! So accommodating!