Dolce & Gabbana

The corporate office contacted the store and told them to facilitate the exchange. The person who helped me at this store was friendly enough, introduced himself, and handled everything professionally. No apologies, just a plain and simple business transaction. I was, however, warned to «make the right decision» because no other accommodations would be made. Walked into Bottega Veneta next door and was greeted with smiles and handshakes from the security guard and half the sales team, offered water, and treated like a friend. Striking difference. At least I was able to get the shirt exchanged.

Nice but limited selection. I did buy a pair of heels that I spotted in the window. They are lovely… but the store itself has quite a cold feeling. The sales associate was very nice and the champagne as well :)

Friendly associates and cute shoes! Dog friendly too.
Don’t forget to check out 2^nd floor for more selections.

Unfortunately this Dolce and Gabbana store was not of any help when I damaged my D&G watch. I was hoping something could be done to fix the surface of my watch that had been scratched, but the first sales woman I spoke to argued with me that I had a D&G watch and this was a Dolce and Gabbana store and there is nothing Dolce and Gabbana can do for D&G products. At this point I am very confused because D&G stands for Dolce and Gabbana, and my watch actually says Dolce and Gabbana on the back, but the lady insisted that the company no longer makes watches like mine and only focuses on «high end» watches.
The sales woman argued that the Dolce and Gabbana brand no longer has any responsibility to D&G and is not obligated to provide any service to damaged D&G products. I spent $ 300 on my D&G watch but it is not considered a «high end» Dolce and Gabbana watch. I spoke to the store manager and he also said Dolce and Gabbana has no affiliation to D&G and he recommended that I «google a local watch smith» for repairs.
I love of my D&G watch but somehow it is no longer part of the Dolce and Gabbana brand and I now must find a 3^rd party vendor for all services and repairs. All I would say is be very careful when you buy something from Dolce and Gabbana because you never know when the company will rebrand again and disown their older products, leaving you with a store manager who will direct you to a Google search to try and fix your merchandise that is no longer «high end» enough for their business.

Pre sale shopping.
Jose is the best. He knows the fit and he appreciates a good shoe. No pressure to buy anything you don’t love. I hate when they try to tell you it looks good when it DOES NOT!
He is fast and friendly.

As a brand, Dolce Gabbana is great quality, fashionable and cutting edge, but this review is about the specific store in Beverly Hills and the shopping experience there, not the brand itself.
The store is one of the largest I’ve been in, outside of their home base in Milan. It’s location on Rodeo is easy to find, but you’re going to have to park a block or two away and it’s rare to get a spot on the street on Rodeo. Mens department is well stocked, with multiple seasons represented, so if you’re traveling from a warm or cold climate, you’ll be able to pick out some great pieces to take home. Mens suits are extensive and the staff is well educated on the cuts and fabrics available. The in-​house tailor tends to cut things a little on the «European» side compared to traditional American tailoring, so if you don’t want a suit that stands out as looking too European, be sure to tell him so you can leave the pant leg a little longer and the jacket a little looser.
The staff overall are friendly, not pushy, and generally just look like they enjoy working there. Having had multiple experiences with the managers from out of state to help with damaged clothing repairs and finding out of stock sizes/​colors, I can honestly say they go out of their way to help you. I used to buy most of my DG clothing locally at Neiman Marcus, but now whenever I see something I like, I check with the Beverly Hills store first as they’re so much friendlier to deal with.
If you can’t get to Milan, this store is the best DG outlet in the US to shop at

A few years ago, I purchased a handbag from this location. I barely use it and it now has a tear in the exterior strap. I called and was notified to come into the boutique I purchased; today I did. I was directed to the manager who was rather curt and short. When I asked him what they do in such cases, he waved me to a handbag repair shop close by and walked away. Actual hand wave to general vicinity. Twenty second interaction. Period. To top it off the repair shop was closed. A few years back, I purchased several thousand dollars of merchandise here. Now, I don’t expect them to fix it, however, I do expect better service. Waaaay better service. For shame Dolce…

Champagne and beautiful silk… You can stay here all day and play dress up– get a brunch buzz going and leave the place with a happy face.
LOVE this location!

To these 2 star reviewers.
How can you review something negative just because you can’t afford it? I’m not walking into a Ferrari dealership and say «gosh, $ 350k for a car» and then hit up Unilocal with a 2 star review.
Your wallet can’t take it, please go review target. Thank you.
ps: the stores rocks and the sales people are among the friendliest and best i’ve encountered. Period.

THIS STORE LOOKS AWESOME!!! (from the outside hehe) ;p
yeah sadly i never went inside because the stuff inside was so damn expensive, one dress in there costed as much as a 2 bedroom house! but their products look cool.
i guess the designers make it so expensive is so that noone can buy it but ONLY «them»? (them meaning the rich people) –_–

Dolce has some great fun clothes, particularly for parties and evening events. Cool store and great window displays.

I was abused in this store big time ! I bough 1 set of lingerie, 2 sets of suits, 2 pairs of shoes. The sales person Betty Fukuchi packed 1 top that I did not pick out & charged me. I did not know until I came home. I went back to return. I did not gave her any instruction to buy that top. She is so out of line ! She told me there is no return & exchange for on sale items. She & the 2 store managers refused to admit their mistake & tried to force me to bought that top until I had to told them I am bring the company & all 3 of them to court. They finally returned my money after Me & my daughter stay in the store for 6 hours !!! Their behavior is not only a major disgrace to the brand, it’s also illegal. I will never go back to this store for the rest of my life.

I purchased two little black dresses from here. HELLO. I’ve bought cars for less!
But it’s Soooooooooooo worth it. When you wear designer, men notice and the few carpet events that i wore these dresses to, always got noticed by producers who have WIVES. It’s the wives of those producers who have instilled the designer into the brain of the producers, so of course they know D&G when they see it. They also noticed my jimmy Choo’s.
Priceless.

This is definitely where I’d shop if I liked people being rude to me and ignoring me. I almost bought a dress on sale that looked baller on me, but next time I think about dropping that much on a single piece of clothing I want the salesperson to spend five minutes pretending to pay attention to me instead of acting like he’s bored out of his mind. I’d say the enthusiasm level of the salespeople was more suited to working at a McDonald’s.

Darling Store
I maxed out my card here for my 16^th birthday
The service is great
This is probably the best Dolce and Gabbana I’ve been too. And I’ve been to alot. The prices are not for the heart heavy. So If you have money to spend this is the place =)

Brandon was super helpful in showing me the line. Offered to bring out some that were not out yet. Very nice… he was cool and found out he was from my old home state. No wonder! I’ll be back to shop again!

If you’re a hetero guy with money to spend and would never admit to secretly wishing you could experience the attention Julila Roberts got in Pretty Woman, then welcome to your new home.
I’ve been coming here for years, and have always left happy. Get to know a shop staff well (I use Elaine) who will always remember your style and can anticipate your needs on future visits. I love that I give one idea, and she comes back with 6 different styles and cuts.
The better in shape I got, the better the fit, so my advice to guys that have let their bodies go from too many hours spent surfing the net, eating out daily, or getting lap dances in Vegas, is to get in shape… you’ll appreciate D&G so much more (as I’ve discovered… the staff actually once asked «have u been working out? I’ve noticed.»).
Their shirts run across 3 general cuts (classic, fitted, and slim), and I actually have shirts from across the line, so try more than one fit across different styles.
Great body cuts, and ideal for the male that just can’t seem to ‘synch’ with Boss (like me).
Their suits are ok (not Brioni by any means), but fit well, and their free alteration service is very adequate.

The associates here are always very helpful and polite (and good looking I might add). They even call you for in-​store private sales.
Some of their clothes are bit too flashy or strange so I buy whatever looks nice and unique but at the same time, normal enough for my to wear. I also like their wallets and belts. Expensive yes, but you can’t expect to pay much less for stuff from a big time designer pair such as D&G.

My first visit to rodeo drive, and I made a purchase at Dolce and Gabbana. Oh my god the sales person who helped us was SMOKING hot! I think I would’ve bought anything he had to show me.
Oh, and the clothes were great too. It’s a beautiful store, and there were a lot of interesting, unique pieces to choose from. Thank goodness we’re getting one in Boston soon!

It’s always a good idea to have a hot sales associate to greet you when you walk into a store, don’t you agree?
This sales associate made my Dolce & Gabbana experience memorable because he was good looking, attentive, knowledgeable of products being sold and very polite. What more could you ask for?