Crescent Hotel Beverly Hills

The location is great and the lobby décor is cute. Bathrooms are tiny. However, the service is terrible. Everything was lovely at check in but then the air conditioning didn’t work in my room and it was so mishandled. No one once apologized for the inconvenience it put on me or my schedule. It was as if they were almost angry with me that my air con had broken. They couldn’t fix it and had no plan. I suggested a different room and they were so shocked at the possibility of an upgrade that they needed to get manager approval. It was embarrassing. The manager never apologized. It was like they were doing me this huge favor when it was me who had people tromping in and out of my from for an hour while I was trying to get ready standing in a bathrobe.

I would not recommend this hotel to the average traveler/​tourist.
Small boutique hotel in the middle of Beverly hills. We stayed because we got a «deal» on hotwire, and it was close to a fiends house that was going to be our tour guide while in LA. While it was nice overall, well decorated, and quiet, our room was just barley larger than the bed, absolutely serious, with a gorgeous view of a parking garage. The pillows were half the size of a normal pillow, to be modern I guess, so we had to ask for more pillows, ended up with 6 total to be remotely comfortable. Lastly the A/​C didn’t work, which made it very uncomfortable to be in LA in early September. I would not recommend this hotel. We didn’t get the value we were looking for.

I was invited to meet up here with some local LA folks for drinks after work. On Mondays they have great live music and this is a really relaxing spot to chill out at the end of a long day. Service was good and the pizza appetizers were nice as well. Not sure if the pricing is that out of the ordinary as I didn’t have to pay but the music and ambiance are worth it. Valet was quick and easy as well. Hope to make it back on my next LA trip.

This is Beverly Hills… everything is over priced here. That being said, we found this hotel on Hotel Tonight app … Was easy enough to book and price was around 170 with tax for one night … Not including valet parking … Which was another 20++$$. The location is really in the heart of BH… Walk around the corner to all the fancy shops and restaurants … Within a short walk we found rodeo drive … And the park with the huge Beverly Hills sign … Was trying to get a cool photo but too many tourists :/​… The room we got was extremely small… When you take one step inside … you are literally standing right next the bed and you can sit down ! Hella tight space !!! Haha it didn’t bother me too much too … It’s just crazy how expensive it was tho just to sleep and shower there. Room décor was nice … They were going for a rich old Hollywood glitz. Kinda feel in the bedroom area. But bathroom was super modern and grey and cold. Anyway. Place was clean and had character. The employees we encountered were all very nice and professional ! They have a cute little Loungy jazzy area and outside patio … Didn’t get a chance to really enjoy it on this trip. If I had to stay here again … I probably would. p. s. I do not believe all the rooms are that small … I think when you book their a discount site like hits tonight. They just happen to give you their most basic and tiniest room they have ! Anyway you gotta laugh bout it and just be grateful for life :)

Isn’t it a shame how one person can destroy a hotels reputation. I at the last minute needed a room to stay in Beverly Hills everything was sold out except the Crescent Hotel Beverly Hills, I called and they had a room. I said I will be right in as I was down the street. When I presented my American Express Card, and my drivers license, the clerk at the front desk said I need to make a copy of your license, I explained I was a victim of ID theft, and that a copy is not necessary as here is my license, he could clearly see it. He said no, I need to make a copy and if I didn’t like it I should leave, and stated thats the hotels policy? WTF, I use this card and let people see my license all over the world. And this little hole in the wall hotel won’t take my money. I’ve contacted AMX and they said it is not required under their policy for any company/​Hotel to provide a copy of my license or even to provide showing it.
American Express not only prohibits I.D. from being required, but also strongly discourage it.
Often when people hear of this, they are either delighted or discouraged. I’ll address the later, first. By federal law, you can only be held liable for up to $ 50 of fraudulent credit card charges. That was enacted decades ago, and today, I have never heard of any credit card company, even the scummy ones, enforcing the $ 50 deductible. Simply put, you’re not responsible for charges. So before you blow your stack, remember it’s not your money that’s liable!
Now that brings us to the question «If a Hotel can’t ask me for I.D. to use a credit card, wouldn’t that hurt the credit card companies?» Well theoretically, yes, they take the liability. But with modern automatic fraud detection techniques, such as unusual spending patterns or use of card outside of your normal areas, the crime is usually caught (as in new charges prevented) early on, even if the consumer doesn’t notice them.
Credit card companies want their products to be as user-​friendly as possible, and they know requiring I.D. isn’t exactly user-​friendly and could add friction to the process. God forbid the customer might reach for their debit card, cash or especially their checkbook! Therefore, they’ve concluded they’d rather take the risk with their money than to impede the check out process. There is a very simple reason for this seemingly foolhardy business policy by the card networks. They make a massive fortune from merchant swipe fees (2 — 3% of every transaction) and this far outweighs the cost of fraud, which they’ve been able to hold steady at a fraction of a percentage point over the decades with increasingly sophisticated technology.
Personally, I am glad merchants can’t require an I.D. for a purchase. There’s been countless times I don’t have an I.D. on me. Also I think requiring an I.D. for smaller purposes is too much of a hassle anyway. Plus let’s admit it, everyone nowadays has Photoshop and photo printers that can crank out a fake drivers license that would suffice anyway. In reality, requiring an I.D. is no foolproof way to prevent fraud at all. Criminals will simply turn to different avenues to use the stolen cards instead, such as on the internet.
Next time a hotel clerk asks for your I.D., you may want to point out the agreement they have with the credit card associations. If that doesn’t work (because, in reality, not every hotel clerk knows about that kind of detail), and you really feel wronged, you can file a complaint with one or the other card networks:
AMX Complaint 1 800 525 3355
So, next time someone asks you «Do I need an I.D. to use a credit card?» you can tell them… «ID? I don’t need no stickin’ ID!, or something to that effect»
I booked a room at the Luxe on Sunset and the 405, better price better hotel. You lost my business forever Crescent just because of your rude clerk.
Dr Dave

I had booked this hotel a few hours before check in and I regret that I did. The pictures looked a lot better and appeared more spacious than it really was. I didn’t know that this was a boutique hotel and the rooms had only one queen bed. My fault! I should’ve done more research. Rooms are very small and I felt claustrophobic. Had a hard time finding the hotel since there were no signs anywhere. I had to call the hotel for the exact location. When I finally found the place, I knew where the sign of the hotel was… the doormat! Thank god my stay is only for one night.

Their AC was not working and I ended up having a panic attack because despite opening the window I still felt like I couldn’t breathe. It doesn’t help that the room is tiny. I understand the history of the hotel and appreciate the art deco style, but for me the non working AC on a humid night was a complete deal breaker. The bed was reasonably comfortable and they did have complementary Philosophy products in the bathroom. They also have a lounge type of area on premise which makes it convenient to walk downstairs, grab a comfy couch and enjoy a cocktail. It is also located within walking distance of many restaurants and bars on Rodeo. The on site restaurant serves delicious food. Parking is valet only and the staff was overall very nice. They do not have an onsite pool or jacuzzi.
For me the room was too claustrophobic and did not have working AC, pretty big deal breakers especially for $ 200+ a night.

I honestly don’t understand giving this hotel anything greater than two stars. I booked the hotel last week through hotel tonight and arrived at approximately 9:30 pm. We had a friend who was coming to the room for a drink before heading home herself. When we checked in, the man at the front desk (very rudely) insisted that there were three of us and it was a fire hazard, even after informing him that she wouldn’t be staying the night.
We asked whether or not we would be able to get our cars (which was an intense $ 28/​evening) in order to drive her home after hanging out for a bit. The front desk man informed us that we would basically be «on our own» in leaving, since Beverly Hills is notorious for permit parking. We were thinking, what do you mean that there isn’t any way for us to pick up our cars???
We also had to grab glasses from the bar since there was none in our room.
The décor:
Crazy décor! Lots of crazy prints and mismatched photo frames and posters. Not my style, but I totally get why people would like it. The hotel was clearly renovated from a previous apartment building, which is different!
The room:
It’s approximately 210 square feet, including the bathroom. I’ve never been in such a tiny hotel room! Upon walking in we realized that we just paid $ 170 for an oversized closet. There was barely enough room to put our suitcases down and the «closet» was big enough to hold about three small items. The hanging «chandelier» on the side of the bed was broken. The room itself was very stuffy and the window opened up into a loud skinny alleyway in the back. The bathroom was a concrete slab and extremely dark.

This is one of those reviews for which I wish I could give a half star because I’d rate it 3.5
I booked this hotel through Hotels Tonight for my first night in LA. I liked that it was in the heart of Beverly Hills and within walking distance to world class shopping, or at least for me, window shopping :)
I arrived late but there was still a doorman to greet me and take my bag to my room. The men at the front desk were welcoming and we struck up a great conversation. The restaurant in the hotel was closed by the time I arrived so they recommended an Italian place down the street named Il Pastaio (highly recommend)
When I was shown to the room, I was very surprised by how small it was! And by small I mean there are closets bigger than that room! But I was one person so it was okay for me. It would definitely be tight for two.
In the morning I had a nice relaxing breakfast on their beautiful porch. I’m sure it’s just as beautiful at night as it was during the day.
Again I want to reiterate that I was very pleased with the staff — they were wonderful. The location and the outdoor space were great too but honestly, I don’t know if those aspects justify the nightly rate. I’m glad I went through hotels tonight because I would have been very disappointed had I spent $ 250+ for a closet.

Was in the neighborhood stopped in hAd a great glass of wine and truffles fries!!! great service very attentive… Will come back for sure!!!

One of those places you just need to stay away from… I will spend my money elsewhere. Never been treated this poorly at a hotel before… shouldn’t have been in hiking clothes I guess. :) The valet did a nice job parking our Mercedes and was super friendly… I would totally park with him again… He even opened my girlfriend’s door.
Please please please… so many better places to stay that will treat you like a paying customer and with some class.

If you are a light sleeper DO NOT STAY HERE! Holy crap the room is smaller then a NYC dorm and the walls are paper thin. I’ve been up since 5AM listening to my roommate I mean room next door showering.
The hotel is small and cute but so not worth all the noise. WHAT ARE PEOPLE BANGING AT 5AM?!

This review is for the food.
They have very yummy food! Love the bartender, Will. There is a hamburger called THE CRESCENT which is to die for. Used to come here once a week to have it. Although, it was really disappointing when they decided to start using hamburger buns that are pretty similar to what you buy at Costco for a backyard bbq. I really wish the owners would stop trying to decorate the place themselves. The décor changes weekly and it’s all pretty hodge-​podge and miss-​matched. Please, just hire an Interior Designer already and leave it alone. And bring back the good buns for the burgers!!!

Good value for the location but a bit too tired for my liking.
The Crescent has approximately 34 rooms and the Manager Winston was wonderful. Winston even brought me a chilled large bottle when I checked into my room. The room was ok but my sensitive nose immediately felt the dust that resonated in this older hotel. I found a last minute deal for Crescent Hotel on Hotel Tonight app. I will use the Hotel App again but I do not think I will be back to the Crescent Hotel.

Beautiful boutique hotel right off of the bustling Rodeo Drive. The hotel is beautifully decorated, and the staff is friendly and attentive. The rooms are small and don’t have a few of the basic amenities (water, coffee maker), BUT the staff is super gracious about delivering these to your room. There are small, yet decent dinner menus. And the dining rooms and patio are absolutely lovely! At $ 28 per night, Valet parking also makes this hotel easy. For the affordable price and charm, this hotel is a GREAT pick for staying in Beverly Hills. All the charm without the pomp and circumstance.

First, the room was like 13 degrees below zero. Our teeth were literally chattering. This was in September. They sent a man up to try and warm the room, but he didn’t know what he was doing. I had to show him how to work the thermostat, fans, etc. it took 2 hours to normalize.
Second, the room is extremely small, and dimly lit. With the concrete bathroom you feel like you are in a cave. Very difficult to see to apply your makeup etc.
Third, you MUST use their valet to park your car in the PARKING STRUCTURE across the street. Why can’t we park in the structure on our own? $ 28 per night.
Fourth, they charge $ 100 authorization on your card for «incidentals» what incidentals? There is no wet bar or snacks or fridge in your room. Wifi is supp to be free.
Fifth, they charge you an additional $ 45 room key deposit– which is odd, because you get charged at check out when you turn the key in!
We as a united people, really need to demand from the government that these hotels will not be allowed to put all these fictitious and ridiculous extra charges and authorizations on our credit cards. It ties up our funds (holds) for 7 or more days for nothing but nonsense and bullshit.
Will not go back there. Go to a real 4 – 5 star

Amazing boutique hotel!
Here on quick business trip and this place killed all of my «must haves»
Great working free wifi. Don’t care if it’s free, more so if it actually works… theirs rocks!
The room AC is excellent and as a bonus the room has a ceiling fan. Bonus!
Hotel staff insanely nice and helpful, they escort you to your room and give you mini tour on the way. Winston goes beyond what is expected, great employee.
Restaurant/​Bar is top notch as well. Live band rocking the entire building. Turkey Meatloaf is ridiculous… couldn’t decide between that or the Mac & Cheese… they adjusted menu for me and let me do both.
Definitely staying at The Crescent in the future… hopefully not on a business trip next time though… too much fun.

Finally stayed here after our many trips to the area. The Crescent is a cute boutique hotel with a fabulous location. We parked the car and walked everywhere we needed to go.
The staff is welcoming and accommodating. We asked for a larger room after check-​in and were able to do so with no issues. My recommendation is to book the larger king room if you’re staying for more than 1 night. The room itself was clean and comfortable with great style. There was an iPod playing a nice assortment of music when we came in.
It is an older hotel so you’ll hear other guests and outside noise, but nothing you couldn’t tolerate in any other hotel. Apparently the restaurant/​bar is a hot spot, although we didn’t indulge. This is a great spot in the heart of Beverly Hills.

Please don’t read this review. I’m writing it to blast the stellar service for the staff, but reluctant to post because I have selfish tendencies and really don’t want to see this place selling out nightly.
This boutique hotel epitomizes great service. With less than 40 rooms available, they are able to provide speedy service, and have a great attitude all around which is like nothing you’ll find… well, almost anywhere.
Connie/​Front Desk: Sweetest gal. We called for an ironing board and much to our surprise, they offered complimentary pressing. Maybe 20 seconds after hanging up the phone, Connie was knocking on our door ready to take our clothes.
John/​Valet: Happily took our bags KNOWING we had no cash on us for tipping. He insisted on helping (I of course said absolutely not… carrying bags is my only source of exercise when traveling these days). We promised to return with cash in hand — and he didn’t care one way or another. But of course, we kept our promise.
Celeste/​Bartender: When you say double, they get it. No really, they do! Celeste generously poured our drinks, which ended up being cheaper than what places elsewhere would have charged for a third less alcohol. Will and Celeste worked together to get us our Tito’s vodka from the supply room instead of the typical phrase «all we have is what you see here».
So the rooms are small and a little outdated– charming for sure, but small. But when you have an intimate-​like environment, some good drinks, and a beauuutiful patio for lounging… well, you realize you can’t find all of that somewhere else. Loved this spot and all of the «little touches» that they offer for their guests.
Thank you to the whole team!

This is a place with history, built in the art deco era, across from what used to be the old headquarters of paramount pictures. It was once used as dressing and changing rooms for actors. So the floorplans and smells and cozy intimacy hearken back to an earlier time, of the early 1920s.
When you come in through the front door, a narrow staircase leads you up to the frnt desk — where the ceiling is low and the crown moulding is new, but in a style almost 100 years back in time. This area used to be a private dining room, but was converted into the main lobby. Prior to this the main entrance was where the outside patio now is.
Our room, 205, on the second floor and center of the hallway, was not only blissfully quiet but we slept in sweet paradise with our soft microfiber sheets, luxurious down comforter, down pillows, and pillow top bed. The dark hardwood flooring, the adjustable mood lighting, and tasteful asian inspired décor all added to our comfort and ease. The size of the room did not seem a factor. The bathroom, albeit quite small, had a wonderful shower with fantastic shower head, water pressure, and Philosophy products.
I loved the lounge and bar downstairs, it felt like a friend’s inviting living room, especially with the fireplace, piano, and high backed leather chairs. And yes, the service here is outstanding and everyone makes you feel so welcome and at home. Not to mention just ordering something as simple as a bowl of fruit ($ 4) will give you a full meal with raspberries, bananas, strawberries, blackberries, bananas, blue berries, and tangerine. It’s the little things, its the complimentary mini chocolate croissants, the fresh cut bouquets of orchids and pink roses on the tables, and the charmingly sweet and endearing bartender Monica.
I am a true fan of this place, and as a guest enjoy the fact that I can have a free cocktail and appetizer during happy hour here. I will definitely return!