Quest Diagnostics

Making an appointment is absolutely useless! They take walk-​ins and appointment at the same time! It takes foooooorever to get your service done! The only reason I gave them 2 stars is because the lady who took my sample was super nice!

Please let this Review be a lesson in making sure your blood test is correct and not a mistake. Every year I get a physical I get a blood test to! I was told I had low hemoglobin’s and was told to see a specialist!
In fear for my life I went and was retested by the specialist, Guess what I was told I was fine and the first blood test was wrong! I learned a lesson to never totally believe the first test always get a second test!!! I

This location is probably the best out of all the Quest Diagnostic Labs I have been to. Directly across the street from New Island Hospital, there is a very big parking lot as it’s part of a Medical Complex. Very large, bright and CLEAN waiting area with a TV to help pass the time. I’m impressed with their Online Scheduling System which is very simple and easy to follow. I also like the Email reminders that are sent to you before your appointment. This also helps to make things run more smoothly.
I was even more impressed that they actually honored your appointment.
There was a room full of people when we got there and my Daughter’s name was called within 10 minutes of her scheduled time. This wasn’t a fluke since I had an appointment there last week as well and no wait time for me.
Pleasant and very knowledgeable staff working there. They must have a phlebotomist that specializes in children because when I walked into the room with my younger Daughter, the original lady walked out after a few minutes and another one walked in. I didn’t bother to ask why as it was pretty obvious since this occurred as my Daughter started to get upset (to put it mildly). Really great with children I have to add. They turned a very unpleasant experience into a «tolerable one».
Big plus — there is a Diner right next door to the Lab as this very convenient and important to those who may have had to fast all morning!