Center for Oral & Maxillofacial Surgery at St. Luke’s

This was my second time having wisdom teeth removed (the first time was my bottom ones in the army) needles to say I was VERY nerve racked not to mention this time I was being put to sleep. On the morning of my appointment I could not even sit in the waiting room because of the nerves, the girls that checked me in came out into the waiting room and talked to me for a while to help calm me down. After I was taken back and was getting set up Dr. Lader walked in and despite all my anxiety he calmly assured me that they would take great care of me and that everything would be okay (It definitely helps that he’s good looking too!). Next thing I know I am awake again (with a more chubby face) but in almost no pain! The healing process was the best out of my two times getting my wisdom teeth removed, and I could not be happier with the staff and Dr. Lader, it’s a shame I can’t just use them for my regular dentist appointments from now on. They definitely restored my faith in going to the dentist! Thank you so much !

Calling this office was a frustrating experience. While most of us know that your general doctors/​dentists refer you to specialists. What I have learned by contacting this specialist they will not under any circumstances refer you to a general dentist.
I (this is D) know that I require specialized dental care in addition to general dental work. This is one of the few oral surgery centers in the area and as R and I are new to the area, I wanted to find competent care.
The call to this office was utterly frustrating. The repeatedly terse refusal to offer any suggestions for initiating care other than «search the internet/​phone book» and check with your «insurance company» were worthless.
They also stated that there were no professional organizations that dentists/​oral surgeons belong to that might be able to guide my search. This is a point blank false statement as a follow-​up search by me turned up no less than 25 such organizations.
Centers like this that offer the highest levels of dental care, sometimes in the 10’s of thousands of dollars and to not be able to offer basic customer care is rediculous (I know they don’t want to play favorites but crap don’t throw me under the bus I am paying the farking bill)
If I end up actually experiencing the professional services of this center I will of course update the review to take that into account. As of now their front line customer care makes that impossible.