The Foundation Expert

Sam is awesome, he came out to our house, told us exactly what we needed and exactly what we didn’t need. We agreed and the work was scheduled. My wife was due to have a baby at any time, 2 crews came and worked together and got the entire job in 1 day. I cannot recommend them enough. Honest and hardworking. We later had Sam replace the drywall that had been removed and the 2 men that came to do that work were just as honest as the other and completed the work in one day, the day before we brought the baby home from the hospital.

Disappointing service. We initially purchased a basement inspection by Sam on Angie’s List. While he’s quite personable and gave a great report, he didn’t notice the basement leaks etc until we pointed it out. However as I said, he’s personable.
Fast forward a year, and we’re finishing the basement. Our contractor went to put in the new plumbing and our foundation was a mess. Got two quotes for sump pump systems, one from Sam and one from our contractor’s work experience. About the same, so we went with Sam.
Sam never showed up but sent his team who appeared to work hard and diligently. Older house so they broke the main sewage line leaving our house. Our problem of course. Later, luckily before we put in carpet, noticed the middle of a room was leaking from the floor up. Looks like they agitated the line running to the upstairs laundry room. Again, our problem.
A year later, the pipe that runs to our line that goes out to the culvert, is leaking all over our concrete patio. Contact Sam (third time) and he tells us, not his problem, call a plumber — should be an easy fix. Call the plumber, he comes out and says no i’m not going to fix it because this is such a poor design that it will just happen again. Oh and by the way you are lucky that the water never froze in this pipe (the design has it going «uphill») since that would have broken your sump pump.
Now, we have to investigate how to re-​design the layout and plumber will come back to fix. Thanks Sam — no expertise or service provided.