Apex Optical

Fantastic service, excellent selection, high-​quality all around. Could not be happier.

This Is really a great place to get glasses, I have dealt With Marco Zapata, He has excellent customer service Skills that is coming from me who is working in customer service industry, Why I mentioned Marco because I went there first time get my Glasses adjusted he spent almost half an hour with me and said no charges mind you that I DID NOT purchase these glasses from them I will always go there for my Glasses.

So helpful and they remember us every time we come in to get my sons glasses adjusted.
They could rent out their associates to other businesses on how to treat customers and providing service.

Some say Apex Optical provides highest quality service but is very expensive. I would suggest that Apex provides highest quality service and is not expensive. Let me explain.
I will have cataract surgery in 8 months. My opthalmologist gave me a prescription for new eyeglasses and suggested his own optician who is conveniently located right in the opthalmologist’s office. That optician quoted me a price of $ 405 for two lenses.
Then I went to Apex. The optician at Apex said it would be foolish to buy new lenses now because as soon as I have my cataract surgery, I would need a new prescription. He said that since my present eyeglasses work well, I should just wait until right after my surgery. Then, he would put in two plain lenses for one month (at no charge) and then my opthalmologist would give me a new prescription which Apex would fill for $ 418.
Apex just saved me hundreds of dollars. So, in my book, their honesty and professionalism makes me trust them. They just saved me about $ 400 — so in my book they are not expensive.

Very nice staff. Lots of choices. Slightly pricey, but with the excellent customer service worth it.

I have been going to Apex opticals for 4 years now. I could not imagine going anywhere else. The staff is friendly, extremly knowlegable and honest., The selection is second to none. While on the pricey side it is worth every penny after all glasses are the first thing people notice. I always get compliments when I am wearing the glasses I got at Apex!

Apex Optical in Bethesda is one of the best optical stores in the Washington, D.C./Montgomery County area in terms of great customer service. The staff are all knowledgeable professionals and well-​trained in explaining what the different options are for materials, lenses and style, and if you want, they will help guide you in choosing which frames you look best in. The store also has top quality eye wear (many European brands) you don’t see at the chains. I was very impressed with the entire experience. While the prices may be a bit higher than the chains, the personalized, patient customer service and choices you’ll see are definitely worth it!

I have purchased two pairs of glasses here; the staff are very knowledgable, and take the time to make sure that your glasses fit as perfectly as possible. They are pretty expensive, however, and most of the frame selection is «fashion forward», mostly for a younger demographic. If you’re looking for hip, up-​to-​date specs, give them a try!

What a breath of fresh air!
The folks at Apex treat you like a customer! They answered your questions, and provided additional information you didn’t think to ask. Despite the store being somewhat busy, they stayed with you to address all of our concerns and made sure that we had what we needed.
This is definitely my preferred store for glasses from now on.