Quest Diagnostics

I came here to do some testing for my work. I set up an appointment the night prior. Upon arrival, nobody greeted me or anything. There were two other patients that were waiting before me & saw that there was only one worker at this place, so I was beginning to get worried that it would take some time. I was hoping that my visit would be fast because I had another appointment to go to afterwards. However, to my surprise, I was done & out of the place in less than 15 minutes. The lady who assisted me was polite. The bathroom may need some remodeling, there were some parts of the wall that was peeling and one of the faucet handles was not working. Aside from that I was satisfied by my visit.

I don’t like having blood drawn, but this place was a best case scenario. The staff were friendly and efficient. I was in and out in 15 minutes and they took a LOT of blood. The interior was clean and organized and featured a lot of reading material.
The only downside is that it was a bit hard to find in this business complex. You have to drive around to the right side and go to the interior courtyard. The signs are OK, but I could see people having difficulty finding it. There’s plenty of free parking, though!

This place is the Pitts if you can find a different quest by all means avoid this place!
This place is horrible and so slow. The staff is 50 – 50 especially with kids

They are the worse lab ever. They entered my wife’s information wrong in their system and did not give her results back online. They said we should request the results from her doctor. We understand every human makes mistake but the way they handled the situation was terrible. After asking them to fix their own mistake they hung up on us and did not answer their phone (probably by seeing our phone number). What kind of customer service is that!!! Before going there try their customer service number (301) 474‑7726, you will see they never respond. LAZY INCOMPETENT PERSONNELS

I went in for routine blood work that you typically get with an annual physical. Since I work in DC and have rather long days, I made the earliest available appointment so I would still make it to work on time (and not need to leave early etc).
I arrived early, signed in and sat down. I noticed a sign that said «priority is given to patients with appointments» so I didn’t think I would be waiting 20 – 30 minutes later. There were about 8 walk ins and 2 of us with appointments; however, the tech proceeded to call patients in the order listed on the sign in sheet, regardless of appointment or not.
After waiting 25 minutes (and nearing the time I would need to leave in order to make it to work on time) I got up to ask the tech if she could give an approximation of how much longer, 5, 10, maybe 15 minutes until they would be able to see me. Immediate attitude. Apparently there were only two people working and she didn’t know the sign mentioned appointments are seen first. She basically told me to sit down and wait. I appealed again, letting her know that if she thought it would take more than 15 minutes, I would leave and come back later. She nonchalantly sat down and said «we will call you back soon». I proceeded to scratch my name off the list and left.
I understand you cannot always control how many people are going to show up as a walk in on any given day, but please don’t post a sign informing patients if you have no intent on following it. A simple answer was all I needed to the first question I asked. I would have politely left and got to work 15 minutes earlier. Instead I stood there asking the same question 3 different ways trying to receive some sort of response. My doctor sent me to Quest but I will request Lab Corp next time, as I have not had any issues with them in the past.

I will never get blood taken anywhere else. (Unless they hold me down and take it, or I’m unconscious… or…maybe if they pay me. Maybe.)
What I thought was going to be some routine blood-​drawing for a routine allergy screening test turned out to be a little more exciting than normal, but I’m so glad I was here and in good hands.
My history: I can’t fill a bag of blood when I try to donate, in fact, I usually don’t get past halfway before I start passing out. I don’t have a problem with needles, I don’t stress over bloodwork and I have the most amazing veins. Not sure why, but I am a lightweight. Which is awesome because I never spend very much at the bar.
I had 8 viles of blood taken for my allergy testing and I thought that would be a walk in the park because it’s less than the equivalent of half of a bag o’ blood. Well, maybe I didn’t eat enough that day or the gods thought that they would have some fun with me, but I started to feel nauseous and I felt like I was looking through a TV with bad reception. Apparently, I was out for 2 minutes. OUT.
I had all three women in that office helping me, talking to me, getting me water and calling a ride for me… I remember Ty, Mary and I can’t remember the third name, but what a caring group of women! I was really impressed with their kind-​heartedness. And they were hilarious. The back and forth I heard from the back room while I was resting made me crack-​up.
The circumstances weren’t perfect, but the outcome was great because I was treated with such care. I definitely recommend this location. I hope they know much their care meant to me.
I also got my results back that week — all negative. I guess I’m not allergic to anything. Weird.