Skybeam

We have had a good experience with these folks. We don’t have options for fiber or cable here in rural Boulder Co, and CLink was charging us a fortune for a shared T1.
I probably average about 4 – 5 MBPS download and 1.5−2.0 Upload. Which is 5x2mbps advertised. For $ 59.95, we are getting something that is good enough for a small office that doesn’t run our business on the cloud.

I called for a quote and was told that I would not be able to get a good line of sight for their service. That is more honesty than most companies these days. I appreciate that they put good service ahead of greed. Hopefully they keep up the good work in that department even though I am disappointed that this makes it more difficult to jump ship from the evil Comcast.

I have been a skybeam customer for over 7 years in the Idaho Springs area. Beware. Their network tower on the top of Bellevue mountain is completely overwhelmed and they have no way of providing you anywhere near the amount of bandwidth that they promise. Recent tests show that my average bandwidth is 25% of what they promise and at peak hours they do not even provide 10% of their promised bandwidth. I understand that bandwidth may vary, but I NEVER get what I pay for, not even close.
Tech support’s hands are tied because they have oversubscribed their system and there is nothing they can do about it. But yet, they still continue to sell 5Mb plans and even higher when they cannot even deliver half a Mb during peak periods.
This is a deceptive practice and they will do nothing to address it. They simply do not care.
This is a service to be avoided at all costs.

Skybeam has been charging people in our neighborhood for 5 Mbps service while delivering about 0.1 — 0.2 Mbps for many months. They are a fraud

Absolutely horrible service. Then on top of everything, they fried my computer. They came out and rewired their equipment. Their tech tried to help us by taking our computer home for a week and attempt to repair it. We paid him for trying but he said it was non-​repairable. We bought a new laptop. What do you think happened next. Their wiring was still incorrect and fried our new computer. They still had plans to get to the bottom of the problem but never did. I was fine as long as they weren’t charging me during the time they were trying to figure it out. Come to find out, they’ve been charging me anyway, for two years. I called to get this straightened out, assuming it was just an oversight. After two weeks of trying to get someone to talk to me, Sadie Lucillo finally told me she would refund 2 months ($ 64.00). Of course that is not ok. So her supervisor Tom Gallegos offered $ 200.00. The total is $ 852.00 plus two new computers. My advice to others is, stay away from Skybeam.