Extra Space Storage

Amazingly aggressive rent increases. I would advise getting rental rates confirmed for at least a one year period. If you will be a continuing renter for business use, look out! The increases are announced in the mail almost every three months.
There is a cooling unit (swamp type) directly above one of 3 spaces I rent. It leaks and has destroyed much of my product. They have not taken responsibility for the damage, even though requested. They suggested I move to a different unit. Yes, that would be fine, but the cost of removing all the heavy product and storage racks would be very expensive both in labor and time. If they would just fix or replace the failed cooling unit, or pay my hard cost of moving, and pay for my accrued water damage, that would be fair and OK as well.
There has been many employee changes over the years, so I can’t keep up with who is who. But most of them have been pretty friendly. Unfortunately upper management of this publicly traded company trumps any local employees.
The premises are kept clean and the structures (except the cooling units) are pretty functional and well designed.
In the end, if you are only going to rent for say three months or so, then not a problem. However, for commercial or long time storage, best to check in to a privately held self storage facility that has a track record of holding their quoted rates steady.

What can I say?! Kyle is phenomenal. I have a giant collection of Aunt Jemima memorabilia. And I know it can be stored safely and professionally with Kyle at this Extra Space Storage. You’re awesome and a half Kyle! :)

Kyle was super with helping me. I wish there was great customer service everywhere like he provided. Storage unit I rented was clean an appropriate. Grounds and buildings look good. Yay, I’m pleased!

The staff is INCREDIBLY professional, knowledgable and helpful. My pointed questions were answered very directly and without hesitation– Kyle is a straight shooter. The day I moved my stuff into storage he and his assistant were cleaning and sealing all the floors in the interior storage facility walk ways. Place is VERY clean and secure. Also, pricing is more than fair– better than any of the other facilities I checked out before committing to EXTRA.

Kyle was responsive and professional. This is my fourth rental from BD Extra Storage and I have always been impressed with the facility and staff.

Kyle assisted us in this last minute need for a small storage facility. He was very organized, Professional and thorough in orienting us to the facility and what they had to offer. He also helped us figure out what we needed with regard to boxes for the move and was pretty much spot on! Facility is very clean and in the desert that is pretty amazing!
Kyle takes his job very seriously and shows a lot of pride in his work and his employer. We were very impressed with this as it is so hard to find these days!
Thank you Kyle and Extra Space for making this a good experience!

Extra clean, friendly stuff

Excellent service. Great Location. Very new facility.

I don’t use this site for Extra Space but helped a friend move her stuff and get settled in to this site. First off, it’s hidden just off Country Club, which makes it good to be able to turn onto the street without any traffic! They do have a small parking lot like the others.
Not sure if it’s a new building or they just renovated everything, but this is one of the cleanest and newest branches I have seen. They have a keypad access point where it actually shows a welcome screen of your name upon entry which I thought was pretty cool. They have the huge storages outside and can easily drive up to them. Only thing I dislike, is how they numbered the units haha just made it difficult to find a friend’s unit.
The units inside the building look modern and slick. They have carts so you can easily move items from the outside to your inside units.
What I don’t like about some of these units is how you get cheated on space. Some of these units are smaller because of how they chose to have the units open their doors (rolling into a ball). Also how piping takes up ceiling room too! I wasn’t able to stack some furniture and take advantage of the height space because the unit had several thick pipes running across the top, several feet below the ceiling!
Overall, 3 stars because of how they managed to short you out of storage space and the annoying layout of numbering the units.

Great facility. I was very surprised to find out that it wasn’t brand new. It’s kept in remarkablely good shape. It feels safe and comfortable. Great motion sensitive lighting… magnetized door holds, big parking areas and elevators. This is definitely one of the best. Only complaint is that it’s hard to get work done with when the heavy metal band they rented to is practicing down the hall. The music was so loud, I was getting migraine but I had to repack boxes for work. Not a good situation!

Bo is fantastic! The facility is pristine, excellent location, everything we were looking for in security. Couldn’t be happier!

Just have a couple of minutes to write this, but that doesn’t mean it doesn’t deserve a whole lot more. Beau is great. The facility is great. The location id great (easy access from Hwy 10). I’ve had many years of self storage experience, but none better than this. Not by a long shot.
Go Seahawks!

My experience with this branch from start to finish, and my ongoing relationship as storage unit renter, I could only describe as exemplary. The facility is well maintained, extra space pricing and concept in storage is fair and innovative, and the management there are some of the most pleasant and competent young adults I’ve had the pleasure of dealing with in the desert. You are stars. Keep up the good work.