D & D Bicycles and Hockey

Great customer service. Thanks for all your help making sure we purchased the correct bikes! Thanks Felicia

Really great service!!! Mike and Muhammad are the best at educating you about bikes and accessories. They don’t come off pushy and offer many options as well as provide you withe the features, functions and benefits of your purchase.

Son says it’s the best skate sharpening he’s ever had. Great bike shop with a decent selection of hockey equipment– what’s not to love?!

When my bike’s front tire went flat just before I wanted to go for a ride, I was in search of a place who could fix my bike quickly and cheaply. I came to D & D and was not disappointed. The service men were great! They fixed my bike in 15 minutes and it didn’t break the bank. They also offered advice on bike racks and bike maintenance.
They have a huge supply of bikes, helmets, and other bike accessories, but they are a little pricey. Stop in and see for yourself!

Hmm, I bought a Giant Seek 3 there last week and both of the guys there were very friendly and accommodating. So far, my experience has been very positive which made me all the more surprised to see all of these negative reviews.
I’m going back because my bike was supposed to come with a bell but it didn’t. I’ll see if they are as friendly after the sale as they were leading up to it.
Update to come.

I really wanted to like this place. Here’s a little back story…
Bought some bar tape a couple months ago, and had to wait kind of long till somebody could help me. They gave me 10% off which was nice, but still, they seem really understaffed…
Now, I was in a bike-​on-​bike collision about a month back but was able to ride away from the accident just fine. A few weeks later, I noticed my bike was riding strangely, so I decided to take it into D&D since they were kind of close to my house.
The guy who originally took care of me in the service department seemed very friendly and knowledgeable. I told him to schedule a tune-​up (hadn’t dont one in a while anyway) (priced at $ 69) and pay close attention to anything that might be wrong from the collision. He said they would call me on Monday (I took it in on Friday).
Monday rolled around and I ended up calling them around 6 (they close at 8) to see what was up. The guy was kind of confusing but basically was saying he hadn’t done any work on it yet but he could have it for me in like an hour. Weird.
He called me back to tell me that he found a whole bunch of damage with axels, the headset, bearings, etc. and that a «conservative estimate» for repair would be at LEAST $ 350. I told him not to do the tune-​up and I would just come take my bike back.
When I got there to take my bike, I had to wait at least 10 minutes while some know-​nothing kid went to get my bike — the bike that I could see hanging up in the service area from where I was standing. He ran upstairs for some reason, then came back and bothered the one technician about where the bike was. «Where’s this bike?» he asked. «What kind is it?» asked the tech. «It doesn’t say…» «It’s not on the receipt?» «No…» the kid said. It was clearly printed on the receipt I had handed him over 5 minutes ago. Eventually the kid figured out the bike was hanging right behind him. He had quite a hard time getting it off the hooks and bumped it into the bikes hanging on either side. He gave it to me and as I went to walk out, he said, «Oh I think you owe $ 69…» «No,» I said, «they didn’t service it.» «Hold on…» he said, and asked the tech again. «IT SAYS NO SERVICE!» The tech replied angrily. What a fun time!
I asked a friend what I should do, and he recommended I take it to Cycle Works in Clawson on 14 mile. They looked it over and found NOTHING broken or bent, just a few things out of alignment — things covered by their basic $ 50 tune-​up. Wow.
At first I felt bad for the guys at D&D for seeming so short-​staffed. But now I just feel bad for anybody who gets suckered by them.

Went in to buy tires, douche bag salesmen says,
«ohhhh 500 horse power at 50 something something to get top speed … 80 bucks dude»
thanks for the advice dude.