Sun Shade Optique

I picked out a pair of Prada brand glasses here. After I paid a deposit and ordered the prescription lenses for them, I came on Unilocal and freaked out when I saw the one 1-​star review. I kicked myself for not going on Unilocal BEFORE doing business here as I thought for sure my prescription would get screwed up, too. Well, I just came back from picking up my new glasses (and yes, they were pricey, but they are Prada, and also so very cool – my regular optometry clinic has nothing like these…). And guess what? The prescription is done perfectly and the glasses were even ready 1 day early. I don’t give them 5 stars only because yes, this place is not cheap. I am lucky in that I use a flexible spending account to pay for glasses, so I budget for it, and it comes out of my paychecks before taxes. But for someone who is not that lucky, most frames and prescription lenses here will cost an arm and a leg. As for prescriptions being done wrong, I have to say, that can happen anywhere – not just at this place. I’ve been wearing glasses for 16 years now, and I’ve had it happen twice, at the most reliable places, with both glasses and contact lenses. Luckily, it didn’t happen at this shop, and I would go back the next time I am in the market for a cool new pair of either regular prescription glasses or prescription sunglasses. However, I do hope they resolved things for the person who gave the one star review as clearly, Sun Shade Optique made the lenses wrong. And again, I’ve been through that at another place here in Berkeley. It’s not fun to deal with, but again, can happen anywhere. So, I just hope they made things right!

I wish there were reviews on this place before I had taken my business there.
The customer service is smiley and nice, but sometimes pushy. I have had to come back here three times since originally dropping off my prescription along with a hefty purchase of a pair of lenses and a frame.
They are not the cheapest/​best value in the area, but at the least, I would expect my glasses to be done right the first time around. I have been having problems with the sunglasses I had done here. The lenses on it were supposed to both be of the same prescription, but they were not. And looking through one of the lenses produces some strange milky vision. I’m pretty frustrated about this.
I hope to get my problem resolved so I can give this place a better rating.
But they asked me to come in again at the end of the week: what a hassle.
This place should be call «Sun Shady Optique.»