Subway

Probably the worst subway I’ve been to. The food is as good as everywhere else as far as taste. However, I ordered a 6 inch and got more of a 4-​inch sandwich. I told the lady it looked small and her response was «what kind of cheese do you want?» She completely ignored my comment. There’s no bicycle parking, no public restroom. When we asked if there was a public restroom nearby, her response was «I don’t know. I’m. It from around here.» Really? You work here, but don’t know anything about the area? Very unhelpful. I will come back to subway. Just not this one.

Went there last night with my son. When it was our turn to be helped the woman had a bad attitude. As my son ordered his food she she had this look on her face like she had no patience at all. She did not say anything but the look on her face said it all. I ordered the chicken and bacon ranch melt
. When I got home surprise surprise my sandwich had NO RANCH AND NO BACON. To top it all of she charged me $ 1.50 for avocado. I did not order or receive any avocado. CHECK YOUR RECEIPTS PEOPLE

Oh, Subway. I hate you so much.
I really don’t understand the widespread public image that this place is essentially the healthiest food you can consume. I’ve gotten food poisoning from here twice (I don’t know why I gave it a second chance either), and on those infrequent cases when I didn’t get food poisoning, I still hated myself afterwards.
The employees also seem to really not want to be there, which is understandable.
If you must come here, avoid all meats (really, they all just look like death).

It’s Subway, so you know exactly what kind of food you’re getting. Service as this particular location is remarkably slower than most Subways. The girl at the counter moved like molasses, despite me being the only customer in shop.
PROTEIN RADAR: Medium (normal), High (double meat)
Subway is known for being relatively healthy in terms of fast foods. Protein is around 20 g for 6″ (includes gluten/​bread proteins)

Subway sandwich shops,
Are by no means all the same,
Incompetent staff.

Subways are pretty much standard across. This one is no different. The food, prices and service are standard. If you’re not too adventurous with food, this is the place for you.

This Subway is the WORST. First and foremost, one of the ladies working there had her boyfriend coming in & out of the back, all WHILE a customer was complaining about cold soup. All of the staff were clearly worried about other things, as all THREE of them had exited the building during down-​time from the line. I’m trying to figure out who manages this place, do they REALLY manage it and why hasn’t anything been done about it? Hmmm.

This place is horrible. They are rude, don’t speak any English, and always gets your order wrong. I come here all the time because other places are too far, but if this place shut down, good riddance. When I ask for things, they never give it to me, and when I order something, they always get it wrong. The wait is long, the service is bad, and the place poorly cleaned. Go elsewhere.

OK, it’s a Subway, so you know what it’s going to be like… or do you?
I was starving, and I ordered a BMT. Since I was so hungry, and they only put like 6 thin slices of meat on it, I wanted extra meat.
Their sign says $ 1 for double meat on a 6″ and double that for a foot-​long. I ordered a foot-​long, so I expected to pay $ 2 extra. I asked if the BMT was one of their $ 5 foot-​longs and, yes, it was. So $ 7.
As she started making the sandwich, she asked «Do you want $ 1 meat or $ 3 meat?’. Seriously, that’s the wording and the question she used.
I pointed to her sign where it said $ 1 for 6» and double for a foot-​long, and she says that it’s $ 3. There was a communication problem. It didn’t get better — the more clear I tried to be, the less she seemed to understand English.
I was starving, and I paid for the sandwich which did NOT have double meat on it, and I won’t go back.
I was sort of surprised to see so many similar posts about this particular location.
Subway is notoriously stingy, but this was simply ridiculous.

Decent place.
I haven’t ordered veggie sandwiches here, so I wouldn’t know about their stinginess, but everything else I’ve gotten has been fine. The employees are a little short with you sometimes, pretty impatient (you better know what you want going in), and it’s kind of awkward if you’re the only customer in there.

If you like rocks, you’re gonna looove their bread!

I have had problems here several times over the last 3 years, and it finally got so frustrating I have to write this complaint. They are REALLY cheap on veggies (even when you order a veggie sub) and will literally count individual pieces of veggies and put on tons of lettuce to hide it.
This store consistently cheats on the amount of veggies are put on my sub to ridiculous levels. This most recent time, the worker put on literally two pieces of green peppers on my footlong sub. When I asked them to put more on, the server sprinkled literally only two pieces more on. They individually counted and put 5 pieces of olives on my sub.
I just don’t understand, why claim to selling subs if you are going to con the customer into INDIVUALLY counting out pieces of veggies as you place them sparsely on the sub. It is embarrassing for everybody.
I didn’t even ask for cheese or condiments on my sub, so you could at least have put on a normal level of veggies as the Bancroft Ave location does. Saving a few cents on veggies is not worth losing a customer for life. I am pretty sure the owner instructs the workers to make subs like this because she was standing right next to the worker.

Horrible customer service horrible the we got over charged for our sandwiches we had to tell them that we where over charged and they said no but we where. When we ate the sandwich they had old lettuce and my coworker pulled a hair out. Nasty

Nice workers.
Just like any other Subway.
Clean too!

DO NOT ORDER HUGE ORDERS WITH THEM!
We had a huge order, and we gave at least 48 hour advance notice.
They were half hour late on delivering our sandwiches.
We had discussed the prices and everything. They tried to rip us off thinking we wouldnt notice! Such dishonesty! They tried to charge us $ 5. for HALF foot long (when the commercials say $ 5 footlong).
When we called to complain, they said they would refund the difference, but didn’t refund the whole amount.
I think the worst part was I gave them a tip for delivering the food, on my card, and they had the nerves to take the tip after their shitty ass service.
If you order from them, watch out, they will try to find a way to gyp you or try to see how much they can get away with.
I would never come to this location again, no matter how cheap, or hungry I may be.

Ok, this is by far my most rantish-​review. I’m not having a good day, and so I sought solace in an oven-​roasted chicken breast (yes, $ 5 footlong). However, I had to wait 20 minutes… Why? Not because of inept servers, but because of the 2 people in front of me ordering in a bat-​dung crazy way.
So, for the love of God, my fellow customers that have not gotten a clue about several things that are ingrained in the Subway franchise, please take note.
First, the new pastrami sandwich… it ain’t a five-​dollar footlong. You know how I know? Because I can read (it really is fundamental). Thus, read the menu, it explains just about 90% of any rational question you can have.
Second, at what point, after you say «I’ll have everything on it» and then you start to freak out when they start putting *everything* on it, can I, or one of the 15 people behind you, make sure you are out of the gene pool? When you say «everything» and then have the staff remove 40 percent of the condiments/toppings…*you* are the piece of Samsonite not the staff. Oh, and save the flat tire sound effects.
Last on the fellow customer rant… get off of your friggin’ cell phone when they are asking you what you want on your sub. Unless you are talking a jumper off the roof of the Tower at UCB, there is nothing that pressing.
So, in my «Good Will Hunting» moment, I hold out my hands to the staff people at gently say «It’s not your fault.»
In case you were wondering, the sub was good. And, I agree with Jenn P that they need to get someone in to do some soda fountain rearranging, as you really do have to be a contortionist. It becomes a 17^th century two-​lane when someone orders the meal and double backs against the grain to get their 21-​ounces of carbonated beverage.

I love cheap, toasted sandwiches. So i’ll keep the baseline here at a whopping 5 stars. Minus one star for not having my first option of meat. Minus another star for not having my second choice of meat, nor having any cheese left. Minus another star for not having my third option available, which was a veggie patty. The penultimate star was deducted for not having any carbonated beverages and an empty brewed tea jug, while still somehow charging me a curious 10 dollars for a 5 dollar footlong with chips and a flat soda.

Dreadful.
This particular subway restaurant is the worst in the area. I have so much to tell you.
There are a few friendly, generous employees that work here, but not enough to compensate for the rotten apples of the bunch.
The first time I ordered an italian BMT, they put no ham. I didn’t notice this until the SECOND time I ordered it, during which I saw they put ham, and I thought to myself, «they didn’t put ham the last time…»
Further, I must say that they NEVER toast the hot & toasted sandwiches unless you specifically interrupt them before they put the veggies on, and ask them «can I have it toasted?» How annoying.
To preface the following story I’d just like to point out that behind the counter, on the wall, there are several sheets of paper on which one will find the recipes of each sandwich so that beginning subway workers can have a place to look when they are first learning.
The footlong Italian BMT is supposed to have 4 slices of ham. So when I ordered this sandwich and the sandwich maker only put on 2 slices of ham, I pointed out that it was supposed to have 4. His response was «nope, it only has 2.»
I pointed to the paper on the wall where it clearly states «4 slices of ham» under «foot long italian BMT», and his response to this was «I know, but the manager only lets us put 2.»
After this, he handed the sandwich to the next worker in their miniature assembly line, and he moved on to the next customer.
I faced him and said «so you’re not going to put 4 slices?», and he said «look man, you can call headquarters if you want, but i’m only putting 2»
Talk about attitude. Fuck that guy.
But that’s not why I hate this restaurant location. I have plenty of other bad experiences.
This one particular woman who works there is very stingy with her tuna. She gave me as little tuna as possible in order to cover the bread. It almost seemed like she was spreading butter on toast – that’s how small the layer of tuna was. I could barely taste the tuna when I ate the sandwich! Unacceptable.
On yet another occasion, there was a fucking NAIL (the metal kind, not the fingernail/​toenail kind) in the wrapper with my sandwich. When I unwrapped my sandwich, a 2-​inch nail fell out. What the fuck?
FUCK THIS LOCATION!
If you want a good subway location, go to the one near andronico’s on telegraph and parker (?).

Subway is subway is subway is subway
With their $ 5 deal going on you cant help but at least make a stop there at some point in time. I confess that I tried to go to quiznos previously since I haven’t had a quiznos sammich in some time (not to mention they started a $ 5 deal too). Too bad they had a broken oven!!! and the other one next to campus was closed. So we stumble into this subway since the other one next to campus is closed. First thing we notice is that a few homeless people took refuge here and used it as a napping spot. As much as I don’t mind them in there, they took up all the tables and left their trash all over the place. When a spot finally became free I had to sanitize and wipe the table down myself before sitting to eat. I know subway is not a fine dining establishment, but cmon now. I opted from ordering my usual oven roasted chicken breast since I took a peak and they looked like chicken jerky pieces; gross? Chicken bourbon was next on the the list… rather small portions of meat forced me to do double meat which was $ 3 extra for the bourbon chicken, no idea why. All the other sandwiches are $ 2 for double meat on a foot long. Anyway, unlike the other subway the bourbon chicken wasn’t too caked in sauce so that it tasted like over salted honey bourbon WITH chicken. All in all the sandwich was good and what you would expect and service friendly.

I usually wouldnt review a chain, especially one as ubiquitous as Subway… but the other day I went into this place and saw something very special.
As I was ordering my sandwich, the next guy to walk in was a total mess. Now, if you’ve lived in Berkeley (or Oakland, SF or pretty much anywhere in the bay) then you know what I’m talking about. So he was ordering two 6″ sandwiches. Two identical 6″ sandwiches. Why, you might ask, would someone order two identical 6″ sandwiches and not just a 12″ sandwich of the same vintage? Like I said, dude was a mess.
Anyway, long story short, guy behind the register (who I later find out owns this particular franchise) makes sure to charge the guy for one 12″ sandwich, instead of kicking him while hes clearly down, and charging him for what he was asking for.
This is exactly the sort of compassionate business that I do NOT expect from a big evil chain like Subway. I felt like I should give him his props, especially since he wasnt even listed on Unilocal