Jack In The Box

Last time I ever get lunch here waited in drive thru 15 mins to get three egg rolls and made me late to work! (not acceptable) to bad for this restaurant I was a regular customer!!!

Though it’s nice and clean, the service was bad and unprofessional. It all started inside where a nice customer infront me wanted to order the chicken teriyaki bowl. She asked the cashier what’s the difference between the two prices, the cashier simply said «I don’t know» wow, really? Then she said she would ask the manager and even the manager didn’t answer the simple question, instead gave the nice customer a brochure… Wow. Anyways, it’s common sense, I figured out the price difference it’s just that one comes with the egg roll and the other doesn’t. I can’t believe the actual workers there didn’t know that. Now comes my turn to order. After I was done I said I want my order for here. Guess what, when ready (which took a while) my food was in to go bags and she forgot to include the drinks so I had to ask for it… Then, for the kids meal I ordered, I looked inside and guess what, no fries but they only put the fries holder wrapper only lol… Wow. Lastly, I went back to order a «fresh» hot coffee, when she gave me my coffee, it was not fresh and was cold!!! Then I told her that then she remade my coffee. AVOID This jack in the box.

I ordered my food 20 minutes ago there was three cars in front of me. Why is it taking so long why didn’t you move the car that was sitting there for 10 minutes? And this lady had the nerve to rush me to grab my food. And on top of that my fries are cold as shit

I am so disappointed. Reading all the other Unilocal reviews, I was expecting a top of the line 1 star experience, unfortunately I only managed to get a mediocre 2 star experience.
The service was okay, went pretty much without a hitch, until the guy asked me if I wanted any ketchup, I told him no. He then proceeded to grab a handful of ketchup and shove it in the bag. Not a problem, just thought it was odd to ask a question and not process the answer.
The two stars is really for the quality of the food. The curly fries were pretty good, the burger not so much. I had some bacon cheese ultimate something something. Basically was supposed to be some giant nasty looking bacon topped burger, what I really got looked kind of dry. The burger had a sort of bubble gum consistency, it was work to chew this thing. Eventually my jaw became tired and I had to take a break. During parts of this challenge, I was not sure if I should swallow or keep chewing.
All in all, this location offered a great jaw exercise for roughly $ 10. I would recommend just eating a bag full of curly fries and if they ask if you want ketchup, you mind as well yell out cucumber because the response makes no difference.

They refuse service to cyclists in the drive thru, even if the cyclist has a bike full of groceries they can’t leave it unattended. Also, no bike racks. You are losing your customers because you are discriminating against people who don’t have cars.

Every Jack In The Box I’ve ever been to is 24 hours drive thru. It’s like their gimmick. So after having my heart set on a late night Munchie Meal, to have my Über driver go out of his way and find they’re closed, words don’t express my disappointment. It will be awhile before I ever give this franchise my business again, much less this estsblishment.

This location is ok. It is not the best Jack in the Box location. I used to come here when I was a kid. this location was better when I was a kid. This location has gone down hill a lot. I suggest you go to another location not this one.

Jack in the Box showed a «monster taco» on it’s window so had to try.
rest of the menu very pricey, not a good value. as it was neither is the monster.
eats: monser taco (1.69?)
–just a jumbo version of regular taco
almost all refried beans with a smear of nacho and some jalepenos
hot sauce made it taste better
1 star for lack of value
crumbs:
–customer service good, 3 stars.
–parking lot too small, always full.

terrible service. no english. broken english at best. this is america right? shit food. 90% of the time your order is wrong and they do nothing to fix the problem. heavy grease and hershey squirts later. dirty resturaunt filled with bumbs that never leave you alone. workers let the bumbs stay and drink booze. lazy incompitnet idoits. should all be fired. poor excuse of a jack in the box.

They rarely have gotten my order correct here. Always check your order before you leave.

This Jack-​in-​the-​Box just plain sucks. The employees are rude and the prices here are higher than the other Jack’s in the area. Then to top it all off, they can’t seem to get any order right, ever.

Me: do you have anything healthy?
Cashier: what?
Me: low calorie?
Cashier: No!

Terrible service, received my food and noticed that they put my chicken sandwich in the microwave with the mayo and lettuce. Is not attentive to customers, and is stingy with condiments… They are overall poor!

dear oh dear this place sucks !!
minimal effort from workers. lukewarm, skimpy compared to other locations.
sorry west berkeley, but el sobrante jib puts you to shame.

Fairly standard Jack In the Box, which means above average fast food.

You can’t go wrong with a Sourdough Jack and Seasoned Curly Fries. The curly fries are crispy here like the way it’s supposed to be, not soggy.

The Honest Truth: Usually I give fast food joints 2 stars, but whenever I go, they always tell me that they hope to see me back again… so i’ll give them an extra star.
The Details: Typical Jack in the box, except that the drive thru window people are nice and have good customer service! Don’t expect anything too special, but then again, you come for the tacos and the cheap food anyway. Good customer service is a bonus!

1 ranch dressing allowed for 7 jalapeño poppers? 25 cents for one additional ranch? Are you for real? I said ‘seriously only 1 dressing allowed for 7 poppers?’ and she says back ‘yes. so do you want them or not?’
Avoid this jack in the box. They are rude and stingy.

Yeah, I went here… and I don’t feel bad about it. :P
I rarely ever eat fast food but a little Jack in the Box (once or twice per year) never hurt anyone, right? lol. I’m a healthy *knock on wood* human being, I eat healthy, so there. that’s my justification for eating some fast food, lol.
It’s fast food, but I would much rather eat some Jack than other mega massive fast food chains out there. Jack in the Box doesn’t make me feel guilty and their Big Cheeseburger is just SO good! For such a low price, it can yours too ;) I love sauce and it’s packed with sauce, so thank you Jack, I always knew you were a fellow sauce fiend at heart.
Anyways, the reason I give you a three is that the service at this location is slower than a sloth climbing up a tree branch. At least sloth’s are cute. The staff was semi-​friendly, could do a little better with saying «welcome» and smiling at the window. I don’t understand why it took so long to make a little burger? The parking lot had two cars in it and there was only one car ahead of us in the drive-​thru. Maybe their cooking appliances broke? Maybe someone messed up the sauce amount on the burger? Who knows? Accidents happen. I’m not pissed… I’ll be back again, maybe in a few months, but I will return, you can count on that.

OK, I know the folks are working for Jack (no pun intended, really) and trying their best, however this location consistently screws up the orders.
Here is a training guide for this location:
Jack: «Welcome to Jack in the Box. May I take your order?»
Customer: «Sure. I’ll have a Jumbo Jack Combo.»
Jack: [push button] «Would you like cheese?»
Customer: «Yes, please.»
Jack: [push button] «What kind of drink would you like?»
Customer: «Root Beer.»
Jack: [push button] «What size?»
Customer: «Medium, please.»
Jack: [push button] «A Jumbo Jack Combo. Your total is $ 5.14. Please drive to the next window.»
Jack: [check order screen] [bag up two tacos, a Teriyaki Bowl, and a chocolate shake]
Jack: «Here is your Jumbo Jack with cheese, fries, and medium Root Beer. Would you catsup?» [ bag two handfuls of hot sauce packets]
Customer: [drives away — looks in bag — sees wrong order]
I swear I’ll never go there again, but I know I will. It’s like Crack in the Jack.