Sola Lucy

I have generally had positive experiences and found great clothes here. Last week, however, I had a really miserable customer service experience. The woman behind the counter served two other people that came in after me, before she turned to me. She didn’t take my items, which is cool with me, but her voice and body language said «Ugh. I REALLY don’t have time for you or your garbage.» She never made eye contact with me, and walked away from me while I was talking. She was SO rude. I very nearly cried when I left. I don’t know whether she was just having a rotten day, or she didn’t like the look of me. I left without looking through the racks. I’ve been shopping here for years, but this totally bummed me out. I don’t think I’ll be back.

I am shocked I’ve lived in Berkeley for ten years and just started shopping here! Now that I have, I love it. Sure it can be hit or miss as are all consignment stores. But generally it’s a hit! Prices are good — the other day I scored a Margaret O’Leary sweater, Laurie B sweater vest, pair of Toms wedges and another no-​name top for $ 100 all together. I’ve gotten a couple of small Coach purses for less than $ 40 each. I love this place!

I just love this place ! I sell but mostly buy, lol. They are honest to me when something may not be looking the best for my body type which is rare to find good clean honesty these days.
I love the selection at the Berkeley location b/​c its as diverse as the people in this town.
If you want to support Women owned and run local business, not corporations and you want to do right for the environment and buy recycled … ck out this boutique ! I have a Air B+B space and even linked them to my favs. I never get a negative feedback from my guests. Peace–

This is the first consignment place that did not make me feel beholding to the owner for taking a look at my things! Lucy was welcoming and got right to looking through my clothes and shoes while I went to lunch. When I returned, she had everything complete, asked me to bring some things back later in the season and was appreciative of me as a viable part of what keeps her business running. I will go back to her from now on… for consignment and shopping!
Good luck on the Montclair store too!

Great little boutique with super cute finds. I consigned some items and they were out on the floor, beautifully displayed, the next morning. They are very friendly and efficient with their consignment intake. They welcome you to call or email as often as you want to check on the sales status of your items. I bought some amazing earrings there made by a local artist. I’m a fan both as a shopper and a consignor. Check them out! The only downside is their parking situation.

So I was excited to have visitied not just the Berkeley location; but the Montclair store (purely out of a true shoppers major curiosity).
The girls are completely stress free in how they check in to see if they can help you; and let you find all the fabulous things they offer at great prices! The values are fabulous and I have forwarded their website to as many women I know who are looking for the best deals!

BUYER BEWARE!!! I bought a cute pair of Fly boots there yesterday. The price was «high», but thought that they would really go with a pair of pants I just purchased.
I bought them, brought them home ONLY to find out that the exact same pair of boots were actually selling on Amazon NEW for less than what I paid. I called the next day and spoke with a clerk, who apologized and asked me what I wanted to do.
I appreciated her willingness to work with me, given that I usually assume that second hand stores sell items for at least ¹⁄₃ less than retail. And by the way, that is what is stated on Sola Lucy’s website. The clerk asked me to call the next day to speak with the owner. I spoke with the owner and she was defensive from the start. She was not willing to adjust the price, and told me that I was «willing to pay that price, so they must be worth that to me» and then sarcastically wished me «Happy Holidays».

Was never a big consignment shopper until I became a customer of Sola Lucy. Both locations have great «current trend» merchandise as the staff has a good eye on what is selected and have always been welcoming. I’ve made out pretty well with some nice handbags (Kate Spade, Cole Haan, Rafe NY to name a few!)!
If you’re looking to consign, they are flexible with times so its good to call ahead to confirm. The payout is great (not to mention, using as store credit is a good thing since I’m sure you’ll find something in there)!

You never know when you will walk in and find that amazing treasured piece of clothing — for a bargain! So if I’m in the neighborhood, I always make a point to stop in.

This is a pretty good consignment store. Decent average prices, good location — off of 4^th street near shops/​restaurants in Berkeley. Nothing jumped out at me during my first visit. The selection seemed to be pretty safe, nothing particularly edgy or risky, though I’ll admit I didn’t comb the store searching for rare finds. Most of what I saw was flowy, earthy, knit wear. I prefer structured, edgy and vintage wear.
Would consider stopping by again while in the area for a second go

I, like so many other people, found the staff so unbearably rude, I will never go back. After a brief interaction that left me seething, I took all the clothes they had picked out to keep, and left.

Wonderful place to buy and sell interesting clothes. The atmosphere is very friendly and, unlike other consignment stores, the buyers never make me feel bad if my items don’t sell.

Hands down the best consignment store in the east bay: a wonderful variety with everything from chic and unique to practical and utilitarian. I have walked out of Lucy’s with perfect suede boots and a one of a kind Donna Karan jacket without spending a fortune. I think both stores have a great selection and keep it fun.

DEAR STORE MANAGER:
On 12÷14÷12 at approximately 2:30pm, I walked in to the store and was NOT greeted the whole time I was there. The 2 sales ladies were apparently too busy having a conversation amongst each other to even acknowledge my existance in an EMPTY store… «What ever happened to customer service»?
Note: This was the 3^rd time this happened.

I bought a skirt and two tops on my first visit to Sola Lucy today. The store is really pretty, the changing room area is nicely arranged and the woman behind the counter was friendly. I didn’t find a great deal in my size (14 – 16) but that is nothing new for second-​hand clothing stores. Some of the prices for clothes that were cheap to start with (i.e. labels from Target) were a bit inflated I thought. However, it is a good range of clothing and I will be back regularly to check it out.

After seeing the amazing Marc Jacobs purse my friend bought from the Oakland location I was thrilled to hear they had a second store down the street from my job. Walking into the store I was blatantly ignored by the sales person (strike one). Five minutes later a second sales woman came back from her break and very loudly told a gossipy/​rude story to the other salesperson while also ignoring me (strike 2).
I was going to bring my Prada purse in to consign but did not want to give these ladies the pleasure of having my business. Hopefully the Oakland location offers up better customer service…

I have been shopping/​consigning with Sola Lucy for 5 years now. Some of my absolute favorite pieces have come from this store. What I really like about the selection is that there is one! I have bought inexpensive, great deals as well as splurged on higher-​end things. There is something for everyone at this shop. I have also been to the newer Montclair location, which is nice and has a different vibe (as it should) but it’s not in my neighborhood so I haven’t been as often as I go to this one.
The staff is friendly and professional. The prices are very reasonable, from a buying standpoint. From a consignor point of view, I wished they’d price the things that I bring in a little higher, but hey, I’m not trying to make money here. It’s all about recycling.
I do like how they communicate through email and I have called when I couldn’t make it in by the «deadline» to pick up items that I didn’t want donated, and they have always been accommodating…
Patronizing Sola Lucy has always been a pleasant experience for me.

Sola Lucy is a very small boutique, with the usual hit-​or-​miss aspect that all consignment shops have. I have bought and sold at Sola Lucy, and have no complaints. Their style is mostly mom-​chic and I’m not at that stage in my life yet, but you can also find staples like jeans and solid cashmere sweaters. They also have a large costume jewelry collection.
Prices are reasonable — not as expensive as other designer consignment shops. Also, the staff is incredibly nice, organized, and on top of their game. There’s an evil consignment shop in Oakland/​Berkeley (I won’t name names…) that I used to sell at, but stopped completely because Sola Lucy is the far superior alternative.

I have found this place to be hit-​or-​miss — sometimes there are cute items and sometimes it’s just «meh» — but that’s the way it always goes with consignment/​thrift stores. Unlike most other used clothing places, this place doesn’t smell like dirty laundry. It’s tidy, well organized and clean. The folks who work there are helpful and friendly. If you’re a bargain hunter — be sure to add this business to your «must try» list.

Only two others have Unilocaled Sola Lucy before me, and the first review was only a couple of months ago? It must be a Unilocal conspiracy to keep SL on the DL!
Over the years I have purchased some of my favorite local or Euro designer pieces from Sola Lucy. First, I look into the shops on Fourth Street and cry (not just because my Oaktown Booty don’t fit in those size 2 jeans they sell at freakin’ Margaret O’Leary’s). On my nonprofit drone salary, can’t buy nothin’ ni jota, baby. Then, I dry my tears and walk two blocks up Delaware and half an hour later, emerge from Sola Lucy with a smile and a recycled shopping bag full o’goodies.
Big plusses – I just started consigning at Sola Lucy – so I can keep the love thang going. And, Lucy hired the coolest girl in my high school (woot! woot! Shout out to Rebecca from Berkeley High).
I’ll even give up my parking secret — park on or above 6^th Street at Delaware.