Noor & Sons Rug Gallery

Stay far, far, away from this dishonorable business. Brought in a very expensive rug to be cleaned. We were assured it would be no problem. Not only was it not cleaned, came back in much worse shape and wouldn’t release the rug unless we paid full price for the cleaning. On top of this, they were rude and indignant.
To add insult to injury, their comments below are untrue!!! Please be warned, dishonest and unreliable!!!

We were introduced to Noor & Sons Rug Gallery after our daughter purchased a lovely rug there. It is a special experience to work with Noor, who is warm, charming, knowledgeable, passionate about rugs, and steeped in the history and traditions of his part of the world. He has an excellent selection of rugs at very reasonable prices and is willing to spend as much time as necessary to help you with your choices. He will even come to your home with an assortment of rugs that he has helped you select so that you can make your choice after seeing them in place. We have bought a good number of rugs from him, including all three he brought to our home the last time — we loved them so much that, with help from him and Kirby, we found a place for each one. We highly recommend this rug gallery.

I just want to echo what everyone else has said. The rugs are beautiful, the space is lovely, and Noor and his family and co-​workers are so delightful.

I recently had two flat weave rugs that needed cleaning after being stored in a damp basement. I called Noor and his price quote was reasonable and manner on the phone really kind and welcoming, so I decided to bring him my rugs. Upon meeting him, he immediately engaged with me about where my rugs were from (he could tell from looking at them that one was Turkish and one was Kurdish and he was correct about both). Then he became more pensive about the Turkish rug and said he was fairly sure he knew who the weavers were. As someone who cares deeply about textile arts, I felt I had found a friend – someone who truly cares about the art and preservation on textiles. Noor has a wealth of knowledge about textiles and traditional vegetal dyes. He has used that knowledge to found the Esrari Project – which provides the Turkoman refugees in Pakistan the opportunity to relearn designs that were part of their heritage, and the chance for them to regain familiarity with the superior materials — handspun wool and vegetal dyes — used by their forebears. The project provides work for the refugees at a somewhat better rate than the market and has an ambition of eventually helping to reinvest in the Turkoman community in exile. I could not have anticipated that i would learn so much as I entered through the doors of Noor and Sons. They did a great job cleaning my cherished rugs. I will definitely be back!

Noor & Sons Rug Gallery provided one of the best buying experiences I’ve had although I had initially been worried about a possibly high-​pressure atmosphere in a shop with gorgeous rugs hanging everywhere.
I’d been told they had, weekly, an item outside that would be on special sale and, walking by, I saw that week’s special and thought that it would be almost ideal for the wall hanging I needed to absorb sound from a baby grand piano that had to be against a corner wall (which acts as a amplifier of sound, with more bass accentuated).
However, it was long — more a runner rug — and I would have wanted it had it been shorter and if I could get another short one like it, that I could hang alongside it.
Noor said if that’s what I wanted, they could cut it and make two finished pieces from it. I then told him I’d first need to get some people who are able to move an 800-​lb piano enough to work in that area before I could have them come to put up the rugs. He recommended that Noor & Sons just move that heavy piano while installing the rug. When I asked how much this would cost in labor, he said this would be an included service when purchasing the rug.
The ‘restoration’ type work of making two separate pieces from that rug would also be included in the cost shown on the sales tag.
He wasn’t kidding. I decided to also use, for the other wall, a 3′ x 5′ wool rug I’d bought in southeastern Turkey in 2004 but I needed it thoroughly cleaned first. After checking prices in the bay area for careful cleaning of rugs of this type (fragile), I saw that Noor’s price was very reasonable.
So, I went with this plan after hearing some of his family’s history and realizing the depth of knowledge he has and the amazing service he was offering. I really liked his low-​key manner.
He was able to identify the regional area I was in when I bought the older rug 11 years ago and also which tribe had made it. I took my time deciding, though, and he left me alone to think about it. No pressure.
Noor is a real gentleman and was very helpful when delivering the rugs. His hanging of the rugs, after moving the 800-​lb piano (alone!) was done well and all in all, he is just excellent to work with. He kept in good touch via email while customizing my new rug and during thorough cleaning of the old one and hung both of them on the walls for me. I did want to pay him something for all that added work (for a relatively inexpensive rug after special discount), but he wouldn’t accept any additional money.
Mainly, top-​notch service and an excellent buying experience. Terrific store.

Pretty amazing in many ways… here are just a few: Noor is very knowledgable, he is warm, helpful, personable, kind and never pushy… he is the real thing, coming from the region of the world — Afghanistan, Turkmenistan — where rugs are woven into their history …
His prices are very reasonable … his inventory plenty full .
I took a small old rug that i love and thought it has had its days .he knew exactly where it came from and took it in to wash it…
When i came back it was not only clean, he repaired a tear and showed me how to repair another part… all for $ 35 … i walked out very happy… thank you

This place was pretty much a dream come true! I had been looking for a 4 X 6 Turkish or Afghani rug of a certain color and price range for almost a year. Either I’d see what I liked at an outrageous price, or I’d see lesser rugs that I could afford. Then I walked in here, already assuming that the beautiful corner location of the store would mean inflated prices. I couldn’t have been wronger!
I found the perfect red and black rug for under $ 400 with the kindest, zero pressure sales help. I took the rug home on trial and it was perfect. Came back the next day to pay and also got a free rug mat.
I can’t recommend this store enough. I’ll be back!

My husband and I recently purchased two beautiful rugs from Noor and Sons. We can not say enough about the service we received from the minute we walked in the door, to the rugs being brought to our home to sample and then a return trip to bring pads to put under the rugs. The staff were so patient and there was absolutely no pressure. Noor is just a great guy and it was so nice talking with him and hearing about his amazing family. We really enjoyed meeting Noor and Kirby and would highly recommend Noor and Sons!

I took a 9×12 rug to Noor and Sons for cleaning and repair of the edges. I’d bought this carpet at a yard sale years ago and knew nothing of its age and origins, only that I loved the pattern and colors. Noor took the time to“educate” me and assured me it was a fine and valuable piece worth preserving. When it came back after cleaning and repair, it looked so wonderful that I decided to go ahead and have additional repair work done on the worn areas. I was amazed at how invisibly the reweaving was done, perfectly matching color and pattern. Its an old carpet, but it has been rejuvenated, and at a very reasonable price. My experience couldn’t have been better!

A brief summer 2015 update to my 3÷27÷14 review: They’re still terrific. Noor is obviously expert regarding oriental rugs, and is simply a lovely guy. I want to add a word for Kirby here, who manages the store. He too is friendly, knowledgeable, efficient, and what’s more, remembered me easily after a year and a half. I am thrilled to have such a great resource so conveniently located.
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Adding another rave review here for Noor & Sons. I wandered into the store a year ago just to look, and Noor was very willing to talk to me about rugs, unhurriedly and without any pressure. When it came time for me to get my rugs cleaned, I decided to have them do it. They did seven rugs for me in less time than they’d estimated, at a reasonable price. They picked them up from my house, made new pads for them, and delivered them back and put them in place. I’m not at all surprised to report they look and feel absolutely gorgeous.
More – I’m interested in finding a replacement runner, and I have restrictions on color, size, and price. Noor has volunteered to do a search to come up with a rug that will work in the space I need it for, all within my limits. He’s also willing to take the old rug I want to replace, and get it properly repaired for resale. AND, he’s giving me a generous credit for it, as well.
On a personal note – Noor has been unfailingly open, conversational, courteous (of course), very knowledgeable, generous, and an extremely nice guy, as well! Additionally, Kirby and Noor’s sons are also a pleasure to deal with. Can’t recommend Noor & Sons too highly!

Noor’s took a carpet in for cleaning (Tibetan, sculpted, pale, fairly thick pile, 9×12), and rather than returning on the expected date, expressed dissatisfaction with the result, and with my assent continued to pass the object through several hands till it eventually arrived with subtle discolorations vanished, in excellent, even, dry condition. No question they made a loss on the task, but were determined to satisfy.
In addition, on delivery (that they accomplish conveniently in the evening), they laid the carpet under a heavy grand piano, though i had assured them i was expecting to manage this laborious task myself.
Conscientious and helpful: a very good impression.

Noor, Kirby, and Noor’s sons delivered exceptional service through the purchase of two beautiful rugs for my home. My wife and I were impressed by the beauty and affordability of Noor’s commissioned work. We know we have a trusted resource for their ongoing care.
We appreciate the opportunity to sample multiple rugs in our home and to see which one fits best. It has been a treat to enjoy fantastic artistry in many variations. A visit to Noor & Sons Rug Gallery is a sumptuous experience of color, texture, and smell; we love having fine rugs in our home.
Noor has been personally generous and extremely helpful in our selection of rugs. All our rugs are brought here for cleaning and repairs. I look forward to finding my next Rug in the Noor family gallery.

Noor & Sons is the absolute BEST! I will never get my rugs cleaned by anyone else ever again. Over the years I sent my rugs out to other businesses for cleaning and I was never sure those places actually did anything. But since I started using Noor & Sons, everytime my rugs come back they look noticeably cleaner and brighter. Yes — brighter! They even got out stains that other so-​called «oriental rug specialists» had been neglecting for years. In addition to the superior rug cleaning services, the people at Noor & Sons are quite simply a pleasure to work with and the shop is filled with an amazing selection of beautiful rugs. The owner, Noor, and all of his staff are wonderful, honest people who are extremely knowledgeable about rugs. Noor has a passion for the craft of rug making and it clearly comes through in every aspect of the business — whether you are shopping for a new rug or hiring him to repair or clean your existing rugs. He truly cares about his customers and has the honesty and integrity that sets him apart from the rest.

We just purchased rug pads from Noor and were treated to great service, no pressure, good advice, and when it turned out a pad had been cut too large, they sent a refund to us within 24 hours! Given this and the rugs we saw in the store, we will definitely go there to buy our next rug.

The best rug store I’ve ever been to. Great prices, the best selection and staff that treats you like family. This place is jewel for Berkeley and should be a model for all retailers in America.

I completely agree with the other rave reviews. From the moment I entered the store, I felt welcomed and sensitively attended to, without any pressure to hurry or to buy; Noor was quick to understand what style of rug I might like, and once he realized that I enjoyed learning about their designs and history, he was a wonderful teacher as well. The rugs at Noor & Sons are breathtakingly beautiful and of exceptional quality. It pleased me to learn that a rug I loved & eventually bought (after first taking it home, at no obligation) was made by a co-​op of Tibetan artists living in Nepal, who’d benefit from the sale. Like the other reviewers, I found Noor & his staff to be gracious and patient, and clearly invested in making sure I’d be happy with my choice for many years to come. I look forward to referring friends, and I will gladly return to buy another rug myself someday — as soon as I can.

The first time we purchased a rug from Noor we were flabbergasted at the service. At first it was hard to trust as it is unlike any service we’ve ever received before purchasing or cleaning rugs (or furniture for that matter.) He drops a dozen rugs at our place for us to consider, then picks them all up & brings a few more. The final rug is placed in the perfect space by the owner, complete with perfectly fitted pad. Two years later, in the market for rugs again, we returned to Noor and bought two more pieces. Each rug in his shop is treated as a special jewel. There is no pressure to buy the more expensive items – he believes there is a right rug for every space and one should take their time to find it. Each time we purchase, we feel an increasing kinship toward him. We will do all of our rug business with Noor & Sons.

I’ve had two rugs cleaned at Noor & Sons. Both times the rugs came back looking like new; beautifully done!

Ditto to the other reviewer’s comments. We initially went in looking for a rug for the living room, and were so pleased with the quality and selection, we ended up buying rugs for the dining room and our bedroom as well. Noor and his staff are so patient and accommodating. They will go to great lengths to make sure you get exactly what you want.