Avis Car Rentals

This location does have a preferred counter. I have found the counter staff to be very accommodating, helpful and friendly. I travel to this location frequently and switched from National who did not have the same quality of service.

There is no avis preferred get your car and bypass counter at this location. Everyone has to fall in line at the counter. Even returning car I have to leave my car in the parking area then walk back to airport and fall in line. This is a terribly understaffed site. Avis is great at other airports but if you flying into XNA, avoid this company.
The rental car I got was not even cleaned I think someone just returned it and it was given to me without being checked. They don’t care about logging the correct milage of the car.
The good is that the car rental counter is right by the baggage claim carosel. To get your car, you only need to walk. It’s a large parking lot on your right when you walk out of the airport.