NVC Logistics Group

Only giving 1 star because I can’t give 0 stars. My roommate hired these people to deliver a treadmill to our second story apartment and we needed it to be on the 2^nd floor of our apartment, so 2 flights of stairs was all we asked. Surely in the city of Chicago they do more than that on most deliveries. These men tracked mud throughout our apartment and refused to move it into our second floor room because «that’s not what our form says». So much for service! Do these people not realize that any able bodied person can move things– yet we hire based on service? Moving is rated as one of the most stressful events for a person, and these jerks make sure you’re feeling the heat. I even asked if I could pay them more and add on to our bill if they’d move it upstairs– but the man insisted I would need to pay him cash right then and there and said «how much cash we talkin’»… Okay no, buddy. I’m not going for under the table BS when you can’t do your job right in the first place.
Bottom line– DO NOT HIRE THEM. Pay for a third party delivery service if you can. Save yourself a dirty apartment, extremely rude delivery men, and not keeping their word.