Best Western Plus Heritage Inn

Perfect little comfortable and quaint hotel. Location is awesome since we were between Seattle and Vancouver BC the 5 days we were here. Lots of shopping and restaurants. The Bellis mall was literally a block away and convenient. The rooms were clean. Staff was friendly. Breakfast was hot and tasty. Overall, a pleasant experience.

I spent five days in this hotel. My room was wonderful, clean, loved the area. The staff from checking in to the courtesy driver and housekeeping were all friendly, helpful and went out of their way to make my stay a pleasant experience. Just off the highway, close to the mall and anything you might need, stay there. Breakfast was also nice and plentiful.

My boyfriend and I love this hotel! Good value, nice rooms, extremely professional and friendly staff. Breakfast blew other complimentary breakfasts out of the water. Extremely clean.

Fast check in, very organized, clean. Do I say clean? No smelly detergents or cleaning products. Lots of free parking. Extremely clean. Linens on the bed and were what I would expect in 4 – 5 star hotel. Sheets were great, not scratchy. Silky and comfortable. Reception staff were lovely. Can’t comment on included breakfast because that’s tomorrow and I’m leaving early. Lots of free parking. Help with bags out of nowhere. Just passing through to Vancouver BC but it was very nice. Refer, micro, and nice Keurig in room. Room was a good size with king bed and unexpected kitchenette. Bed exceptionally comfortable. No cheap mattress here. We are riding bikes from Seattle to Vancouver. Desk staff gave us sheets and towels to clean bikes! Wow. Shocked it’s a Best Western as I still think of s cheesey brand. This is a freeway convenient location but the sheets and room are far superior to far more publicized locales. Staff so nice!!! Highly recommended. Would stay here anytime. Exceptionally nice. THIS IS A REAL REVIEW.

Awesome place to stay if you’re climbing in the North Cascades. They have a decent continental breakfast, large rooms (for spreading out gear), coin-​operated laundry, and a pool. There is a supermarket and pharmacy right down the road for resupplying, and the hotel is ~10 minutes from the Bellingham REI if you need anything major. Great value for you money.

I love it when upper management replies to a negative review with a bunch of ramblings about policies, and how they strive to please the customer. Did you see how they made no mention of the OBVIOUS MOLD PROBLEM. This is a health issue, building code violation, and cause for shutting down a hotel. Yet she’s blathering on about their pool repairs and the on-​site maintenance man.

Their website says there «MAY be a pet charge». When I called and made my reservations I told them twice we had two small dogs. They did not add anything to the room rate when they gave me the total. When I gt there they upcharged me $ 40 and told me they would not rent the room without the extra charge. It was late and I had no options. Then an outside door would not work so we had to walk around the building the whole time. There was NO pet area to speak of. If you have pets, avoid this SCAM PLACE. I will not be back.

Hotel is close to I-​5 Freeway. Burger King and a Mexican Restaurant are in the parking lot, Home Depot is across the street, a huge Winco Grocery Store is 500 yards away that you can buy just about anything you need cheap. The price and availability of this hotel always seems to fit the bill for us when we need to stay in Bham. The Rooms are very nice for a Best Western. The bed and pillows were Fantastic, we both slept great. This Hotel is unusual in that it is in 4 different buildings and I don’t think they have an Elevator so there were a lot of stairs to climb, we were on the 4^th floor and we like stairs so it was fine for us. From our room you would almost need to drive your car to get to the pool, front desk, workout room, and cross a public street. The Free Breakfast Buffet ends at 10: AM and was good, clean and in our Building across the street from the front desk. I would not want my kids walking to the pool at night from the building we stayed in, sorry. But maybe you can get a room in the building next to the pool and front desk and some of these issues would be mitigated. You can also walk to the Ginormous Bellis Fair Shopping Mall and about ten other Restaurants are within walking distance. I like to walk once I get somewhere. If I was alone at night I might not feel as secure in this hotel as I do with most Best Western type hotels because someone could access the building without going past the front desk and I did not see cameras at every entrance like so many hotels I stay in. Our building also sort of shared a parking lot with an Office Building so the parking lot did not feel as secure when I went out to the car late at night to get some microwave popcorn from my car.

This place is clean and rooms are updated. They are dog friendly and have a nice breakfast buffet. I would stay here again. They are reasonable and close to shopping and restaurants.

Pros: Great service. Clean, updated, comfortable rooms at an affordable price. Discounts for American Alpine Institute customers. Close to many restaurants and a Rite Aid pharmacy.
Cons: None.
When traveling, I am often wary of hotels. It can be hard to find a clean, affordable hotel room when you don’t know the town. But, if you are visiting Bellingham, I cannot think of a better value than this Heritage Inn by Best Western.
This hotel is about a 5 – 7 minute drive from the airport; roughly 10 minutes from downtown, Bellingham Bay, and Western Washington University; and around 15 minutes to the Fairhaven District.
I have stayed at this hotel on a couple of occasions over the last two years and have always found the staff to be exceedingly friendly, congenial, and helpful. Included in the room cost is a hot and hardy continental breakfast starting at 6am. However, as great as the service is, a hotel’s bottom line should be price and accommodations.
If you are a customer of the American Alpine Institute (AAI) and find yourself in town for a climb, the Heritage Inn offers a great discount to AAI customers. The discount helps bring the regular nightly price of the Heritage Inn down to a cost that is more competitive with lower priced hotels nearby. If you are a customer of AAI, I very strongly suggest that you take advantage of this negotiated price, for I have heard some rather unpleasant stories from fellow AAI customers who decided to stay at another, cheaper hotel. To sweeten the pot more, AAI offers a free shuttle pickup for its customers from this hotel, though it must be scheduled in advance.
I love this hotel also because the grounds are well-​manicured. The facility offers free wifi to guests, a hot continental breakfast each morning, a small gym facility, meeting rooms, and a nice swimming pool for those warm days. The rooms seem to have been recently renovated and are pretty great for the price. You can look up photos, but the rooms have nice light fixtures, canned lighting, flat screen TVs, free cable TV, Keurig in-​room coffee machines, and other quality accoutrements usually reserved for more expensive hotels. The facility also incorporates environmentally-​friendly «green» practices into its day to day operations.
One final thing: this Best Western hotel won the company’s Chairman’s Award in 2014 for outstanding quality standards. There is a good reason why this hotel typically has no last-​minute vacancies in the busier summer months. Next time you are in Bellingham, do yourself a favor and book a room here ahead of time.

Would we stay here again? Yes! The service & cleanliness of this hotel was superb. After a full day of traveling and taking in the elements of Washington’s lovely weather, Best Western in Bellingham treated us with open arms. The place was perfect: clean, comfortable, well stocked, just luxurious. And the fronts desk staffer was so nice. Thank you!

Awesome beds. As someone who travels a lot I have noticed how bad Best Western maid service has gotten. Apparent company wide epidemic.

We booked a number of rooms in this hotel for our son’s wedding this weekend. From the moment we checked in, everyone on the staff went out of their way to make our stay incredible. The beds are over the top comfortable and the morning breakfast was good. Conveniently located close to shopping, dining and the freeway. You won’t be disappointed.

First and last time I trusted one of those Priceline «mystery hotel» deals!
I saw that based on the number of stars and description as well as the price, it could only be a good hotel. I was happy when I saw it was Best Western.
It’s 6 AM and I have a bad headache due to an overwhelming smell of mold in the room.
When we got here they stuck us in the last room available. Room 111 is sort of like in a basement. The hotel is nice, but our room had no closet or laundry bag and the carpet in the entire room felt damp. The smell of mold is super strong and truly unpleasant!
The hotel is nice, but they do have «dump rooms» reserved for «special deals!»
This hotel is starting to make Motel 6 look like a 5 star hotel.
Had to walk far to a different building for breakfast. Glad we had the key, since you’ll need it to enter breakfast room, which was freezing; hot chocolate machine broken, milk bottle empty, everything wet (trays, fruits, etc), oatmeal worse than dog food and the list goes…
And still the mold smell…

I stayed at Best Western on the referral of St. Joseph Medical Center. Clean, friendly staff, drove me by shuttle to the hospital but, most of all, this hotel gives discounts to those who are there because of family in the hospital (with a note from the hospital). What a wonderful comfort to have when dealing with unfortunate circumstances. Thank you Best Western!

We stayed here while visiting family. The front desk staff were very polite and helpful. However, when we checked in, they gave us our keys and told us how to get to our room. Once we got to the room it was still being cleaned. I’m guessing just bad communication between staff. No biggie… we left and gallivanted about B-​ham.
Once we returned, the room was nice! Keurig machine, and nice TV, bed, microwave, etc. I only have two complaints… First, the bathtub in the shower was clogged so when showering it filled up with water (gross). Second, our room was right next to the main entrance/​exit door for our floor. So all night we heard slamming doors, loud conversations, etc. Very annoying! So, my only advice is to avoid getting a room next to the entrance/​exit.

Fantastic experience! The beds are super comfortable, even down to the number and type of pillows given. Pretty sure the mattresses are tempurepedic. Towels are thick and soft for hotel standards. The rooms are updated and give a feeling of «home». Even includes a Keurig and wall mounted flat screen :0). Staff is extremely courteous and accomodating. The complimentary breakfast included everything i enjoy (scrambled eggs, sausage, fruit, waffles, etc.) and the coffee is tasty. I received the government rate so the price was excellent… especially for the quality of accommodations received for it. They are also pet friendly and the fee is low in comparison to other nice places I’ve stayed at $ 20. The only reason I didn’t give a 5 star rating is because of the hallway and upper room noise. But even that wasn’t a big deal as the noise, when it occurred, was brief and altogether gone by the time I went to sleep. If you don’t have a pet, request a 2^nd floor room and it’s that much less of a factor. I will absolutely stay here again and seek out other locations in the future.

I can’t say enough good things about this place! The gentleman at the front desk was very courteous and found a discount for me (and the person in front of me checking in) and was very friendly and conversational. THE BED. SO comfy! I would put a picture but I tested it out right away and was not disappointed. The shampoo and conditioner were better than most hotels I’ve been to, the room is spacious and I didn’t hear any noises from the neighbors (huge pet peeve in hotels)
My favorite part– other than the bed, this room comes with a keurig coffee maker. Bonus! There is also a pool/​spa that I didn’t check out, and they offer a continental breakfast starting at 6am. I’ll report back if I make it! Cheers.

We stayed here to visit my brother. The staff were friendly and courteous. Fresh cookies and coffee everyday throughout the day. Breakfast was decent, basic items that you would find at any complimentary breakfast. The waffle maker is a treat for many. Enjoyed watching the news while grabbing a bite. Also, they had high chairs which was good for our baby.
One washer and dryer on site was convenient for doing a quick load during our stay.
The rooms are clean, but dated. There are no elevators, which sucks for moving luggage, but in all honesty, it’s really not that bad. The staff are more than willing to help too. We stayed on the 3^rd floor. Our room was feast for us. The staff upgraded us to a suite. Washing bottles, storing food, making meals– it was all possible with our suite.
Overall, loved our stay and will stay again when we visit.

I stayed at this Best Western for two nights in the upgraded king suite for about $ 100 and here is the good and the bad:
GOOD: very nice updated bathroom with his and hers vanity, travertine floor and the best part for me was the dual head, spacious shower. It was an amazing feature. The room was very spacious with a kitchen area which included fridge, microwave and sink. The furniture was pretty nice too. A very nice jacuzzi tub located outside, maintained at perfect temperature which was very relaxing and unusual because most hotels keep their jacuzzi at a cooler temp ruining the experience. Complimentary Breakfast is a bonus. Overall very quiet.
BAD: Uncomfortable bed and awful short and fat pillows. The blanket sucked. The staff is hit and miss. Some are nice and others are complete jerks. Poor communication on their part, we would have stayed an extra night but they booked the hotel without talking to us first than offered to downgrade us to a different room but keep it at the same rate as the upgraded room… Not the best customer service.
Overall this is a nicer Best Western than most but given the location and the price the staff should be more subservient and treat guests like guests. Best Westerns are individual owned and you never know what youre going to get when it comes to customer service.