Jiffy Lube

This is now my second visit but first oil change on my new car. Similar experience as my first visit for vehicle inspection, a technician immediately came to my vehicle and greeted me. A lady escorted me to the waiting area where I was offered water or coffee, having just ate I declined.
Shortly after Zach came over and wanted to know what kind of oil I wanted, I requested the standard conventional oil and he offered me a $ 15 manager’s discount on my total quote of $ 47. Total is now just bit over $ 30. Not bad at all if I must say so. All the staff was very polite and as I’ve mentioned before, if you’re not planning on getting additional work done to your car other than an oil change you can just say no.
If they recommend something to you, write it down and get a second opinion/​quote elsewhere before doing anything. Should be doing that anyway for any service to your car. They’re simply recommending what most manufacturers recommend but a lot of that is based on how you maintain your car, what conditions you drive in and so forth. It may not even apply to you if you keep your car well. That’s it for now!

This review is a couple months overdue, but I had to share how great the service at Jiffy Lube is. I went in on a Sunday to have an oil change. Jeff, Andre, Chris, and Samantha were happy to help me and did so in a timely manner. I could not believe how quick an oil change could take. I will certainly be returning to Jiffy Lube for all my car needs. Thank you guys! You guys are the best!

This was the last time I ever go to this place as the customer service stinks at the counter and the time that it takes them to do a simple oil change has become way to long. I think the thing that really gets me mad is they told me there was a oil leak/​fluid dripping and I park in my driveway with no marks ever so why lie to me. Way to lose a customer bye bye

This place is horrible
They took almost two hours for an oil change and even left my car sitting for forty five mins without touching it after it was done
I had to walk up and ask if my car was done to even get it back
The stupid person jio kept hugging the girl who was working there, I thought this was a buisness not a place to meet people and flirt
This place is horrible, they all goof off and flirt with everyone while they work and take two hours to do something that they said was twenty mins
Never going to another jiffy lube

Worst customer service ever! Not only did they have me waiting in the lobby for about 20 min before they even called me, they also tried to tell me I need full synthetic blend! They drained my car without my consent and I was forced to pay them! I should of called the cops or sued them! They guy who helped me out was very rude and demanding! I tried to call their corporate office and instead I get the number for their district manager, who did nothing for me! It’s been 3 months and he hasn’t sent me anything! I will probably get myself a lawyer at this point! I would give them no stars if I can!

Came to get an oil change and when I pulled up there were no cars in front of me. I asked how long it would be they told me 20 mins. I waited an hour and a half for a simple oil change! I will never come back to this location!

What an untrustworthy place. They told me I needed my air filter replaced when I went in for an oil change. I had just had the air filter replaced 5 months ago but they thought I was clueless so they tried to scam me being that I’m a woman. I was really disappointed in this place and I could never trust them with my car again.

We will be back just for Andre, great customer Service! Would of gave 5 stars but windshield wasn’t wiped.

Check prices, not all Jiffy Lube have same pricing. Manager was very nice and effective introducing other services, I am sure store does well. Main complaint is higher cost SHOP ALL STORES!

Went to get a quick oil change and was ignored or 20 min., went to the counter and the guy said he would be back didn’t tell me he was going to be gone for 20mim, he made it seem like he would be right back so I stood at the counter waiting and waiting and was just ignored by them, they would see me standing thru their door window and just ignore me so I left, guess they don’t need the biz.

Talk about an amazing experience. This is the best oil change spot I have been to in years. I travel all over for work and unfortunately have to get my oil changed all over the place. To this day I have never experienced something as epic as the one I had here. In the lobby they offered hot Java, and tasty treats. Lemar was a delight, and showed me a fantastic experience. He was both quick and polite. An upstanding citizen to say the least. Will definitely come back if I ever cross paths in the Southern LA area.

As soon as I arrived I was greeted by Donavan he had a friendly smile and took my in to the office offered me coffee and showed me where the restrooms were. Great costumer service. Also Niko was the one that worked on my car and explained what was done over all I was very pleased with great service that was given and appreciate that I was in and out with in a half hour.

I was quoted 109.00 for a oil change based on the service writer saying my vehicle only took synthetic oil and that was with a discount. I was not prepared to pay that much so I said no not at this time. WELL the jiffy lube guy LIED my car takes basic oil the 29.95 job. and trust me the manager was no help he probably teaches the people to rip you off if they can.
Johnny G

Over an hour and a half waiting for an oil change that is probably 10 – 15 mintutes worth of work to them. Probably even less. At least tell us how long the wait is gonna be so we can wait and plan our morning and afternoon.
Talk about speed. Yes I’m waiting as i write this.
Yup…took 15 min of work

Careful of this Jiffy Lube. I went there today to get an oil change for my van. I usually do them myself but this time I didn’t want to go through the hassle. When I ask the price on my oil change, they quickly quoted me for $ 89.99 (plus an extra charge for an extra bottle of oil, which I already knew). Why? Because my car apparently NEEDS synthetic. After many oil changes, this is the first time anyone has told me this car needs synthetic oil. I checked the manufacturers website and my car manual and there is no mention that it requires that type of oil. Be careful of these scammers and their upsell tactics. Good thing I already knew but imagine being an unsuspecting customer and they tell you that? A normal jiffy $ 49.99 oil change literally doubles. And their extra cost on that upsell? About $ 15 on the oil.
Edit: according to the Jiffy Lube comment, they say that they go based on manufacturer recommendations but like I said, NO WHERE on the manufacturers website and car manual does it say synthetic is required for my car.

I will literally never visit this location ever again.
I drove in for a routine oil change. They quoted me 35 mins. No problem. So I walked next door to El Pollo Loco to have some lunch. I had to be at work in an hour and 45 mins. I had some time to kill minus the 20 mins in traffic I knew I had ahead of me.
Once I finished eating, I took my time strolling back. By the time I arrived, 45 mins after they quoted me, they hadn’t even done the paperwork for my vehicle. Additionally, it turns out Über was there giving complimentary inspections for vehicles, which slowed down their production efforts.
Then, when it finally came for my turn, I was given a freaking lecture by the man in charge of my vehicle. His body language and demeanor all indicated disappointment when I didn’t want to give my email address and denied all their recommendations and upsells. It was almost as if he was intentionally trying to make me feel bad about my car, like I didn’t care enough to spend the money to take care of it when ALL I WANTED WAS AN OIL CHANGE.
Total time at Jiffy lube…1 hour and 30 mins. OH, and I was 15 mins late to work. Do they care? Absolutely not.
What a waste of time, oh, and my oil change cost almost $ 70 for a freaking Chevy.
I’m doing my own oil changes from now on. I don’t need them anymore.
F Jiffy Lube. I’m done.

So I just left this location #355, and man was the service great. I was first greeted by the young lady named Samantha. She was great! Very nice and informative as she escorted my through the waiting room. She even suggested places lovely to eat whilst I waited for my truck to finish.
The tech guy named roger was awesome as well. He explained everything to me what needed to be done. Topped off my fluids (One reason why I go to jiffy lube).
And to finalize it all the asst. Mgr Jim was very polite as he closed my bill out. With wait time and service it was just over 20 minutes. Definitely deserves my return business. Great job guys!

Great, speedy service. These guys really know what they are doing and do it well! Highly recommend it to anyone else that needs an oil change.
The assistant manager Jim is just the best and Roger is the fastest in the west, rear, south, and North at speedy oil changes.
Bravo.

Today For first time I went there for oil Chang because my mechanic is close in Sunday and Sunday is my just day off! They are really nice and respectful! But I spend $ 180 for oil change break fluids flush but my mechanic charged me $ 100. Before and after service I asked please turn off my maintenece service light for clk 350 2006 they said sure! But after got home it’s still on and they didn’t tell me if I check in with Unilocal I can get $ 10 off!
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Important thing I asked for FULL synthetic oil then he said sure but they put synthetic!!! I trusted you JIFFY LUBE!!! They just waist my money and time becouse I have to go oil change again!!! Those are diffrent and for my car I have to use FULL synthetic!!!
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Just recommend you if you want to go there asked to show you your oil or your filter and then stand and watch out to they are using true one!!!
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I never come back.

They never vacuum my front seat. On a few occasions they leave the mat they lay down when they do a service for the workers to place their feet. I was here one occasion and they forgot about my car and just had it parked to the side. Very very slow here always expect to wait at least 45 minutes. The printer they use is terrible. I received a manufacturer recommendations printout and couldn’t see half of what was printed on the paper. Been here 4 times this will be my last visit.