I’m not a follower of sneaker brands, but my youngest kid is and she’s a HUGE fan of the Vans brand, saying they are of super quality and are«cool». So I ventured in this store this past weekend to check it out. Sure enough, there were a gazillion fun designs on the slip-on sneakers, including glow in the dark models, and you can custom-make your own sneaker designs, too. I wanted a few sneaker models myself! They had sneakers for different purposes, too, and for men, women, boys and girls alike. The quality did seem high, as did the prices, but I suppose you get what you pay for. I was not expecting to see clothing and accessories here: shirts and sweatshirts and some jackets, hats and scarves, socks, cute keychains and more. And some shirts were on sale for pretty decent prices — and as a bonus, if you bought one, you’d get the second one half off. Even on the sale shirts! So I got my kid 2 t-shirts. Granted, purchasing them took a long time as there was only one cashier staffed and the clerk ringing up folks was SO slow, many of us in line were grumbling after waiting nearly 10 minutes with no movement in the line. Finally they opened up the second cash and the line began to move. Fast forward a few days: my kid adored the shirts but said they were too big. I remember the sales clerk saying to retain the receipt if there were any problems, so I searched high and low for said receipt but it was nowhere to be found! I called the store today and Eli assured me that the receipt was not needed, I can come by and swap out the shirts. And sure enough, after work I swung by Bell Square and presented the two t-shirts and the clerk there walked the store and found for me the two identical shirts in a smaller size and I was out of the store within 5 minutes. Painless and smooth exchange — even without the receipt. Thanks, Eli! Thanks, Van! My kid is thrilled with the shirts(they fit perfectly!) and we will definitely be back!
Sunny Joy B.
Classificação do local: 5 Bellevue, WA
I was homeless, sleeping on a church floor in the heart of the Illustrious Downtown Bellevue in the evenings. when. low and behold! the sole of my boot finally gave way while walking the Mercer Slough Wetlands. I came to this Vans store for help and was greeted like an old flame. Salesman could smell my intent to purchase along with my week old sock. He measured my foot. He told me he just moved from Lake Tahoe. I wore my new Vans out of the store and he asked if I wanted to keep the box. I said, YES. My boots need a coffin and a proper burial. They deserve it.