R & R Rentals

Came in a couple weekends ago to rent a tile saw. Had reserved one over the phone (8 inch) and was talking to the clerk about the project as I was picking up the tool. He told me that I needed the larger, 12 inch version to cut the pieces I wanted cleanly and effectively. Sure enough, he was right, and he didn’t grumble about having to re-​do the paperwork completely, since I’d paid and was walking out the door already.
Unlike many other rental places, their saws are rented with the blade included, which was awesome. Things were in great shape, and worked flawlessly. I got a quick intro to the tool, a safety briefing, and then he even carried the heavy saw to my car for me and helped load it in. I’m no novice to power tools — I have a full lathe/​mill/​metal shop in my garage — but this was my first tile project, so I appreciated the information.
The next weekend, I went back and had to rent an 8 inch saw to finish up some borders and other work I didn’t manage to get done the first time. Same great experience, and they refunded some of my money when I had the saw back in 4 hours.
Overall — very knowledgable and very friendly folks working here who were more than helpful with figuring out what I _​really_​needed to get the job done right. Very reasonable pricing as well. I’d use these guys again when I need to rent a tool for some remodeling work!

I rented a few furniture last week end from R&R. The furniture were clean, the ordering process was simple, the loading and unloading people were very helpful and overall experience dealing with R&R is excellent. Good job R&R.

Called them up about getting my lawn mower services (oil change, blades sharpened, etc) and they said it would take about a day. So, I took it in on a Friday morning and dropped it off. The guy said there was an outside chance they’d have the work completed that day, but by tomorrow at the latest. So the next day I call up to check on the status of they service. A guy named Adam answers the phone and I ask him if my lawn mower is ready for pickup. He says it will be another week or 2. I told him that 2 other people told me it would be about a day. He says he can’t help me and that I need to just come and pick the lawn mower up. No apology of any kind… instead just a waste of an hour to drop it off and an hour to pick it up.
They also said I needed to pay only in cash, which is pretty sketchy bc they take credit cards. Wonder if this part of their business is completely under the table and therefore illegal?

The hot water heater in my house popped its lid, (apparently rusted itself out), flooding the lower level and soaking carpet in two bedrooms and a hallway.
Having some associated knowledge, (friends having undergone a similar mishap), I knew I needed at least something to suck up the ½ inch of water standing on the floor, and at most an additional something (s) to blow air across the carpets once that was done. (what a zen experience, in retrospect, needing to both suck and blow)
I decided I needed a wet/​dry vac, and called Home Depot and a neighborhood shop to compare rates for a day. R&R beat the Depot by 5 bones a day, so I called them back to reserve the unit and drove down to pick it up.
I was met by two friendly gentlemen running the shop on a Saturday morning. While showing me the equipment and looking to outfit me with proper accessories, they listened to my situation and determined I’d be better off with another piece of equipment — one apt to pull up more water, faster.
They also happened to have a nice big carpet fan, just right for the dilemma of the hour. Both fellows carefully explained the equipment and related similar scenarios they’d experienced or heard customers relate.
They set me up with a good rate, helped me load things up, and I was on my way. Simple, cost effective, equipment worked as advertised, and the staff were helpful and friendly. A++, and glad to have them in the neighborhood this waterlogged weekend!