Hertz Rent A Car

Bellevue, Estados Unidos

2.3

Fechado agora

9 avaliações

Contatos

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Telefone
+1 425-454-3773
Site:
link.hertz.com
Endereço:
11211 Main Street, Bellevue, WA, 98004
na S 112th Ave
Paradas e estações próximas de transporte público:
340 m116th Ave SE & SE 1st St
420 m112th Ave NE & NE 4th St
510 m108th Ave SE & SE 3rd St
Categorias:
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Hoje

Hoje 7:00 – 12:00
13:00 – 18:00
Fechado agora
Horário local (Bellevue) 00:25 sexta-feira, 13 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 12:00
13:00 – 18:00
terça-feira 7:00 – 12:00
13:00 – 18:00
quarta-feira 7:00 – 12:00
13:00 – 18:00
quinta-feira 7:00 – 12:00
13:00 – 18:00
sexta-feira 7:00 – 12:00
13:00 – 18:00
sábado 8:00 – 12:00
12:30 – 16:00
domingo 8:00 – 12:00
12:30 – 16:00

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Proximidades

Próximos a esta localização:
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9 avaliações para Hertz Rent A Car

Não exige registro
Classificação do local: 1
Bellevue, WA
I hired a car on January 2015 for two days at the Hertz location at Red Lion in Bellevue, WA for two days. I made the reservation on their web site and was charged USD 35.64 as a deposit to be deducted from my total bill. Later I discovered that I was charged the total amount. The deposit was not deducted. I found about this after I returned back to Istanbul. I called and left a message with them several times and sent mails about my complaint to no avail. I scanned the ticket/​receipt I was given when I returned the car and attached it to my e-​mails. My deposit of USD 5.64 is clearly shown on the ticket.
I am visiting Bellevue, WA again now. Last week I called their call center and finally managed to talk to someone as opposed o the tape the previous times. But our conversation wouldnt last till the end as each time I called the «real» person I talked to transferred me to a recorded message. The message advised that I visited the office I hire the car from.
I was not going to give up as I have been pursuing the issue over a year. So I visited Hertz’s office in the Red Lion hotel in Bellevue. I talked to the only person in charge at the office, named Devin Gros Ventre. He declined helping me claiming that it was not him that overcharged me in the first place!!!
Complete waste of my time apart from the aggravation it caused. Hertz gained a strong and an international anti-​advocate!
Classificação do local: 1
Bellevue, WA
This place is under staff and doesn’t have enough cars. I reserved a coupe online but they don’t have them. I end up getting a much worse car for the same price. In the lot, the staff didn’t say the car only have half tank of gas until I left the lot. These folks are con artist level staff, they will try to squeeze every cents you have and make you think, why the fk did I came here. Terrible! Stay away!!!
Classificação do local: 5
Chino Hills, CA
Thanks James for being professional and helping me out with the Chrysler 200 for the day over Labor Day weekend. He explained everything and was exactly the person that I hoped I would get when renting a car. Great personality/​communication and Hertz should be happy to have him working there. Appreciate the effort he gave both on pickup and dropoff!
Classificação do local: 1
Renton, WA
DO NOT RENT HERE!!! I rented a small compact car and got the $ 11 insurance, I returned it 3 days later. I spoke with Tony and told him directly that I was dropping off the rental, I asked them if they wanted me to drop it off at their place of business or at the Bellevue Collision Service he said the car shop was fine and to let the car shop call them, which I did. A few days later I see a charge for $ 60 on my card which totally threw me for a loop since I thought I was gonna get charged the $ 33. So I called Hertz and spoke to the same man Tony to explain the charges and he said that they charged me for four days at the total amount of $ 47 and then the rest in fuel. He then said there was some sort of miscommunication and I asked what miscommunication? I called YOU and spoke to YOU directly and informed YOU that I was leaving my work and dropping off the car? what kind of communication do you need? If a customer tells you that they are dropping the car off it usually means that they are dropping the car off. I think that’s plain perfect English to me. And then the fuel charge? the tank was full!!! what the heck??? Why would I fill up the gas tank when the tank was full??? After explaining this to him all he kept repeating was that the shop didn’t call him until the next day and that there was a miscommunication. I’ve worked in customer service before and this by far was very very very bad service. There was no apology at all or we’ll fix it or anything to that nature. I repeat customers do not rent here.
Classificação do local: 1
Bellevue, WA
My first negative Unilocal review for poor business practices offered by polite and seemingly professional employees. I do not blame the people. I had a fixed corporate rate and was told that only more expensive cars were available. When I refused they «discovered» and offered a car for just about $ 1/​day over my fixed rate. I accepted but turned the car down when it was 31,000+ miles with a dent in the driver’s door and other signs of wear & tear. I gave them negative feedback for their business practices and I went to a different rental car company. I will not return to this location; I will not rent from Hertz. I will complain to those who sent me to Hertz. I would not buy a used car from Hertz. Hertz hurts.
I will send my feedback to Hertz corporate office.
Classificação do local: 2
San Diego, CA
They opened at 7:00AM and Matt (the asst mgr) was there on time to greet and take care of me. Matt also gave me a generous $ 20 credit for arriving via taxi. So why only two stars you ask??? Because the car I received might have been the dirtiest car (inside and out) I’ve ever received in more than 30 years of renting cars. To Matt’s credit, when he presented the car to me, he apologized about the dirty condition on the outside, and yet, since I was in such a rush at 7:00 am, I only asked him to clean the interior door sides. The rest of the interior I dealt with. Plus, no fault to this location, my car had two very bad, unsafe tires; one of which blew out during my week’s rental, and the 2nd tire was about to blow.
Classificação do local: 1
Redmond, WA
Dishonest! I was given an upgrade to a small SUV for the price of a sedan since at that time they did not have a sedan. The car was dirty and full of flies but still I happily accepted an upgrade. Later I was surprised to see a 200+ upgrade charge on my Visa. I tried to resolve an issue but was told they have no record of this and this is not what I signed. Watch their hands carefully and make sure you have it on paper. I’m surprise Hertz would use such lame tactics a result to dishonesty, extortion and theft. I’ve complained to Hertz main office and am filing a complaint with BBB.
Classificação do local: 5
Seattle, WA
We rented a car this morning because our sole vehicle is on the blink. It was as easy as pie. The woman behind the counter was skilled, clear, and efficient.
We were out in 5 minutes, with their tiniest car for about $ 30 per day. The location is convenient, as well. Enterprise was closed for the week-​end, the other good rent-​a-​car option is Aero out by Trader Joe.
Classificação do local: 4
Tacoma, WA
Poor, poor Tony. He was the only person working (while attempting to train a new employee) on the Friday before 4th of July. He did a stunning job of managing a line out the door of the standing-​only office and the hotel it is located in. Even when the computer went down. Even when the couple in front of the couple in front of us couldn’t come up with a credit card and zip code that matched. Even when a guy came back to complain of a low-​tire light and wanted a new rental instead of an air-​fill. Even when another guy wanted a free upgrade to a larger car. Even when another couple needed the coverages for insurance explained to them in detail several times.
He remained patient, friendly and even funny. I certainly hope they are paying him enough to keep him — he makes this location!