FedEx Office Print & Ship Center

In my career, I have to do a lot of «non-​green» deliverables for customers, so this local FedEx Office is my go-​to when I need to get things printed, bound, and shipped to a customer in a timely manner.
Every experience here has been super easy and professional. I have both printed in-​house and on my own and just had them pack and ship for me. Both options are typically executed flawlessly.
I enjoy that you can use their online system to assemble printing that needs to be bound. If you’re not an experienced print manager, this is probably the most fool-​proof way to go, assuming you can navigate Word and PDF okay. The staff is always willing to help and hand hold if you have no idea what you are doing.
I love the extended hours here!

Consistently, visits to this store are marked by unexplainable delays and long time investments. Picking up a prepaid online photocopy order can easily become an ordeal. Thinly staffed, and with poor management of customer flow /​prioritization. Each time I get stuck here, I vow it will be my last — bring a movie to watch as the simplest purchases are akin to filing a tax return or buying a new vehicle. I hope FedEx Office invents a robot soon liked RedBox or Alamo Rent a Car, I’d much prefer that.

Last time I was here, the staff here worked with careful perfection packed all my electronics so they would be safe and sound. They found boxes and packing materials to complete the deed.
I know exactly what I need, and how soon it needs to be there. I also know it’s FedEx, so it’s not cheap, but what I do know, is that they haven’t lost a package of mine yet, so it’s worth it.
Customer service here today was great. Not much else to say.

Overall this is a good place to drop off your prepaid packages from ebay Shipping and or
. One thing I do not like about this location is the pressure to upsell. Granted, I understand a business trying to increase revenue, but when you are pushy to try to get guests to purchase unneeded boxes and using a scare factor (saying FedEx may damage the item if you reuse a box) is really unacceptable and not providing service to your guests.
All in all though, they have good hours, a clean store and will take the packages so it is A-​OK but in no way a place I would recommend.
I hope the DM reads this and understands that if this store does have higher add on sales then other stores, it does come at a cost. The cost of a customer who had been using FedEx to change to UPS to avoid dealing with used car salesmen personalities when dropping off a package.

I’m writing this as I wait in line.
During the day, this location is staffed by one man and an assistant. The man at the counter seems to have trouble understanding customers’ needs, but at the same time, he has to deal with a good number of rather exasperated people. Delays in the line are caused by the man having to guide the assistant.

The woman was very helpful and made a suggestion that saved me $ 20. They do take all major credit cards, by the way!